High-end outlet specialist Bicester Village has formed an exclusive partnership with digital sustainability expert Save Your Wardrobe (SYW) to provide the mall’s members with an advanced aftercare service.
Bicester Village – Bicester Village
The partnership will see its AI-powered wardrobe management app “power a comprehensive digital experience leveraging its own advanced aftercare platform”.
Bicester Village Members can now access a range of services for the repair, alteration, and cleaning of clothing, bags, and shoes through the platform.
The customised platform features integrated automated logistics, live tracking, operational management, fluid customer communication and live data reporting “guaranteeing an efficient repair experience from booking to completion”.
Hasna Kourda, co-founder and CEO of SYW, said: “The partnership underscores the growing demand for aftercare solutions in the luxury retail space, and we’re proud to be the ones to power it.
“Our approach ensures effortless booking, smooth operations, and trusted craftsmanship, reinforcing our mission to embed circularity into the heart of the luxury shopping experience.”
In November, SWY said it made a “significant” move towards prioritising longevity in fashion by forming a similar partnership and London-based United Repair Centre to become a strategic service partner.
