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UPS CFO on Amazon pullback and driving a growth strategy

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Good morning. UPS continues to lean into a strategy positioning it for long-term growth—one that required shrinking its decades-long partnership with Amazon.

The package-delivery giant (No. 47 on the Fortune 500) beat Wall Street expectations for the third quarter, reporting on Tuesday $21.4 billion in revenue and adjusted EPS of $1.74, both well above forecasts. It projects about $24 billion in Q4 revenue, signaling momentum despite a choppy economy. UPS stock was up about 8% at market close.

Refocusing the business

Brian Dykes, CFO of UPS since July 2024, first joined the company as an intern in 1999. I spoke with Dykes about strategy and his front-row perspective on the company’s evolution as a public business.

“We’re transforming our U.S. operations to focus on the market segments where we can add the most value,” Dykes told me. That means shifting away from low-return, capital-intensive volume and doubling down on higher-margin areas like small and midsized businesses, health care logistics, and B2B delivery.

The recent UPS decision to halve its Amazon delivery volume by late 2026—after nearly 30 years of partnership—marks a major strategic shift. “I’ve worked with Amazon for over a decade,” Dykes said. “Over time, our strategies diverged, which caused us to step back and ask where we truly add value.”

Amazon built fulfillment centers optimized for short-haul, last-mile delivery, while the UPS network is designed for long-haul and complex logistics. Amazon will remain a key customer in areas where UPS adds value—like returns and international services, he said.

Even as UPS winds down some Amazon volume, the share it continues to handle has grown, Dykes noted. “Amazon is so large—it’s not like the average customer,” he said.

As part of this realignment, UPS cut about 34,000 operational positions in 2025, largely through attrition and targeted buyouts. Most cuts affected part-time roles, though the company also offered voluntary packages to drivers, Dykes said. As part of its turnaround strategy, the company also closed operations at 93 facilities and eliminated 14,000 management jobs.

Does he think UPS is ready for the holiday season? “Peak season is like our Super Bowl,” Dykes said. Because UPS is handling less of Amazon’s volume, it doesn’t need as much extra capacity or as many seasonal hires, he said. UPS expects a 20% volume increase from Q3 to Q4—roughly 4 million additional packages a day—consistent with recent years, Dykes said.

Health care as a growth engine

In our conversation about strategy, Dykes noted that UPS’s health care focus predates the pandemic. He helped build this vertical through targeted acquisitions, citing cold chain logistics (a temperature-controlled supply chain), quality assurance, and regulatory oversight as differentiators, and leveraging automation and AI for efficiency.
 
“Since 2016, we’ve grown that business from kind of zero to a $10 billion business across UPS,” he said. Health care customers stay longer, grow faster, and the margins are higher, Dykes said, which he believes is a winning formula—even through economic or tariff disruptions.

I asked Dykes about his strategic work partnership with Carol Tomé, who has served as UPS CEO since 2020, and was previously CFO of Home Depot for nearly two decades.

Dykes said he benefits from Tomé’s leadership because “she pushes our entire leadership team to be better.”

“Part of me taking the job,” he added, “was the understanding that sometimes I’d have to be the one to push back—and we have that healthy tension. But at the same time, she’s made me a much better executive than I was when I started.”

Sheryl Estrada
sheryl.estrada@fortune.com

***Upcoming Event: Join us for our next Emerging CFO webinar, Optimizing for a Human-Machine Workforce, presented in partnership with Workday, on Nov. 13 from 11 a.m. to 12 p.m. ET.

We’ll explore how leading CFOs are rethinking the future of work in the age of agentic AI—including when to deploy AI agents to accelerate automation, how to balance ROI tradeoffs between human and digital talent, and the upskilling strategies CFOs are applying to optimize their workforces for the future.

You can register here. Email us at CFOCollaborative@Fortune.com with any questions.

Leaderboard

Adam S. Elinoff was appointed CFO of Agilent Technologies, Inc. (NYSE: A), effective November 17. Elinoff has over two decades of experience in corporate finance, investment relations, and business transformation. He joins the company from Amgen, where he advanced through a series of finance, strategy and transformation leadership roles over a total of 19 years, most recently serving as vice president of finance and treasurer.

Kathryn (Katie) Eskandarian was appointed CFO onPhase, a financial automation and payments provider. Eskandarian brings more than two decades of leadership in finance and operations. Before joining onPhase, Eskandarian served as CFO at Visual Lease, where she built the financial and operational frameworks. Earlier in her career, she held senior finance roles at iCIMS and Geller & Company. 

Big Deal

OpenAI, originally a nonprofit, is moving toward a for-profit structure through recapitalization and an expanded partnership with Microsoft. On Tuesday, OpenAI announced that Microsoft supports the formation of a public benefit corporation (PBC) and the recapitalization plan. 

Following this move, Microsoft holds a 27% stake in OpenAI Group PBC valued at about $135 billion, representing all owners including employees, investors, and the OpenAI Foundation. Previously, excluding recent funding rounds, Microsoft’s stake was 32.5% in the for-profit entity. The restructuring converts OpenAI’s for-profit division into a public benefit corporation that can issue equity and provides shareholders a greater voice in governance.

Going deeper

The 2025 Fortune 500 Europe list was released this morning. Europe’s largest company, German automotive manufacturer Volkswagen (founded in 1937), ranks No. 1.

Total revenue for the 500 rose 2.5% to $14.9 trillion, and market capitalization climbed 13.7% to $15.9 trillion. Profits, however, slipped 5.1% to $978.2 billion.

The top three sectors by revenue—finance (107 companies, $3.5 trillion), energy (71 companies, $3 trillion), and motor vehicles and parts (23 companies, $1.4 trillion)—are all being reshaped by digital technology and, in the case of energy, renewables. Yet the dominant players remain well-established incumbents rather than new disruptors.

The highest-ranking newcomer in finance is Italy’s CDP Group (No. 122, founded in 1850). The top pure-play renewables firm, wind-turbine manufacturer Vestas (No. 226), was founded in 1945.

Overheard

“The Hollywood model of work—specialized teams assembling for specific projects, then dissolving and reconfiguring for new ones—is a refreshing alternative to the rigid corporate structures inherited from the industrial era. For decades, this fluid approach seemed impractical for most businesses. Now, it is becoming feasible as AI handles the logistical complexities and knowledge management that once required permanent bureaucracies.”

—Ravi Kumar S, the CEO of Cognizant, writes in a Fortune opinion piece titled, “The Hollywood blueprint holds the key to reshaping organizations in the age of AI.”



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Americans are paying nearly all of the tariff burden as international exports die down, study finds

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After nearly a year of promises tariffs would boost the U.S. economy while other countries footed the bill, a new study shows almost all of the tariff burden is falling on American consumers. 

Americans are paying 96% of the costs of tariffs as prices for goods rise, according to research published Monday by the Kiel Institute for the World Economy, a German think tank. 

In April 2025 when President Donald Trump announced his “Liberation Day” tariffs, he claimed: “For decades, our country has been looted, pillaged, raped, and plundered by nations near and far, both friend and foe alike.” But the report suggests tariffs have actually cost Americans more money.

Trump has long used tariffs as leverage in non-trade political disputes. Over the weekend, Trump renewed his trade war in Europe after Denmark, Norway, Sweden, France, Germany, the United Kingdom, the Netherlands, and Finland sent troops for training exercises in Greenland. The countries will be hit with a 10% tariff starting on Feb. 1 that is set to rise to 25% on June 1, if a deal for the U.S. to buy Greenland is not reached. 

On Monday, Trump threatened a 200% tariff on French wine, after French President Emmanuel Macron refused to join Trump’s “Board of Peace” for Gaza, which has a $1 billion buy-in for permanent membership. 

“The claim that foreign countries pay these tariffs is a myth,” wrote Julian Hinz, research director at the Kiel Institute and an author of the study. “The data show the opposite: Americans are footing the bill.” 

The research shows export prices stayed the same, but the volume has collapsed. After imposing a 50% tariff on India in August, exports to the U.S. dropped 18% to 24%, compared to the European Union, Canada, and Australia. Exporters are redirecting sales to other markets, so they don’t need to cut sales or prices, according to the study.

“There is no such thing as foreigners transferring wealth to the U.S. in the form of tariffs,” Hinz told The Wall Street Journal

For the study, Hinz and his team analyzed more than 25 million shipment records between January 2024 through November 2025 that were worth nearly $4 trillion.They found exporters absorbed just 4% of the tariff burden and American importers are largely passing on the costs to consumers. 

Tariffs have increased customs revenue by $200 billion, but nearly all of that comes from American consumers. The study’s authors likened this to a consumption tax as wealth transfers from consumers and businesses to the U.S. Treasury.   

Trump has also repeatedly claimed tariffs would boost American manufacturing, butthe economy has shown declines in manufacturing jobs every month since April 2025, losing 60,000 manufacturing jobs between Liberation Day and November. 

The Supreme Court was expected to rule as soon as today on whether Trump’s use of emergency powers to levy tariffs under the International Emergency Economic Powers Act was legal. The court initially announced they planned to rule last week and gave no explanation for the delay. 

Although justices appeared skeptical of the administration’s authority during oral arguments in November, economists predict the Trump administration will find alternative ways to keep the tariffs.



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Selling America is a ‘dangerous bet,’ UBS CEO warns as markets panic

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Investors are “selling America” in spades Tuesday: The 10-year Treasury yield is at its highest point since August; the U.S. dollar slid; and the traditional safe-haven metal investments—gold and silver—surged once again to record highs.

The CEO of UBS Group, the world’s largest private bank, thinks this market is making a “dangerous bet.”

“Diversifying away from America is impossible,” UBS Group CEO Sergio Ermotti told Bloomberg in a television interview at the World Economic Forum in Davos, Switzerland, on Tuesday. “Things can change rapidly, and the U.S. is the strongest economy in the world, the one who has the highest level of innovation right now.” 

The catalyst for the selloff was fresh escalation from U.S. President Donald Trump, who has threatened a 10% tariff on eight European allies—including Germany, France, and the U.K.—unless they cede to his demands to acquire Greenland.

Trump also threatened a 200% tariff on French wine and Champagne to pressure French President Emmanuel Macron to join his Board of Peace. Trump’s favorite “Mr. Tariff” is back, and bond investors are unhappy with the volatility.

But if investors keep getting caught up in the volatility of day-to-day politics and shun the U.S., they’ll miss the forest for the trees, Ermotti argued. While admitting the current environment is “bumpy,” he pointed to a statistic: Last year alone, the U.S. created 25 million new millionaires. For a wealth manager like UBS, that is 1,000 new millionaires a day. To shun that level of innovation in U.S. equities for gold would be a reactionary move that ignores the long-term innovation of the U.S. economy. 

“We see two big levers: First of all, wealth creation, GDP growth, innovation, and also more idiosyncratic to UBS is that we see potential for us to become more present, increase our market share,” Ermotti said. 

But if something doesn’t give in the standoff between the European Union and Trump, there could be potential further de-dollarization, this time, from Europe selling its U.S. bonds, George Saravelos, head of FX research at Deutsche Bank, wrote in a note Sunday. Indeed, on Tuesday, Danish pension funds sold $100 million in U.S. Treasuries, allegedly owing to “poor” U.S. finances, though the pension fund’s chief said of the debacle over Greenland: “Of course, that didn’t make it more difficult to take the decision.” 

Europe owns twice as many U.S. bonds and equities as the rest of the world combined. If the rest of Europe follows Denmark’s lead, that could be an $8 trillion market at risk, Saravelos argued. 

“In an environment where the geo-economic stability of the Western alliance is being disrupted existentially, it is not clear why Europeans would be as willing to play this part,” he wrote. 

Back in the U.S., the markets also sold off as the Nasdaq and S&P both fell 2% Tuesday, already shedding the entirety of Greenland’s value on Trump’s threats, University of Michigan economist Justin Wolfers noted. Analysts and investors are uneasy, given the history of Trump declaring a stark tariff before negotiating with the country to take it down, also known as the “TACO”—Trump always chickens out—effect. Investors have been “burnt before by overreacting to tariff threats,” Jim Reid of Deutsche Bank noted. That’s a similar stance to the UBS bank chief: If you react too much to headlines, you’ll miss the great innovation that’s pushed the stock market to record highs for the past three years.

“I wouldn’t really bet against the U.S.,” he said.



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Trump added $2.25 trillion to the national debt in his first year back in charge, watchdog says

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Trump’s first year back in the White House closed with the U.S. national debt roughly $2.25 trillion higher than when he retook the oath of office, showing how fast Washington’s red ink is piling up even amid DOGE hype and promises to pay it down. Over the calendar year 2025, the growth in the national debt was even higher, some $2.29 trillion.

The acceleration in borrowing, with the national debt standing at $38.4 trillion and growing as of January 9, is sharpening warnings from budget watchdogs and Wall Street alike that the country’s fiscal path is becoming a growing vulnerability for the economy.​ The total national debt has grown by $71,884.09 per second for the past year, according to Congressman David Schweikert’s Daily Debt Monitor.

Over the 12 months from the close of trading on Jan. 17, 2025, to the end of day Jan. 15, 2026, the federal government added approximately $2.25 trillion to the national debt, according to calculations shared exclusively with Fortune by the Peter G. Peterson Foundation. That period roughly captures President Donald Trump’s first year back in office, as it is the last business day before last year’s Inauguration Day and the most recent day for which data are available. The jump from $37 trillion to $38 trillion in just two months between August and October was particularly notable, with the Peterson Foundation calculating at the time that it was the fastest rate of growth outside the pandemic. Michael A. Peterson, CEO of the nonpartisan watchdog dedicated to fiscal sustainability, told Fortune at the time that “if it seems like we are adding debt faster than ever, that’s because we are.”

As for how these figures compare to recent presidencies, the Peterson Foundation provided calculations (below) for each calendar year over the last quarter-century, revealing that President Joe Biden owns the highest year of national debt growth outside the pandemic, with almost $2.6 trillion in 2023. President Trump far and away holds the record, with nearly $4.6 trillion of national-debt growth occurring during the pandemic year of 2020, when massive federal spending occurred in the form of economic relief measures.

Trump and Biden together own the top five highest-debt-incurring years, two for Trump and three for Biden, across five of the last six years. While the figures are not adjusted for inflation, by and large, Trump and Biden have roughly doubled the rate of debt accumulation under President Barack Obama and tripled, even quadrupled the rate of growth under President George W. Bush, depending on which term you’re looking at. To be sure, both Bush and Obama presided over the aftermath of the Great Recession of 2008, with experts still debating whether their fiscal responses were large enough.

Interest costs explode

The surge in debt is landing just as interest costs on that debt become one of Washington’s fastest‑growing expenses. The specific line item for net interest in the federal budget totaled $970 billion for fiscal year 2025, but the Congressional Budget Office (CBO) calculated that, including spending for net interest payments on the public debt, this broke the $1 trillion barrier for the first time. The Committee for a Responsible Federal Budget, another nonpartisan watchdog, projects $1 trillion per year in interest payments from here on out.

Trump has repeatedly argued that his ambitious tariff program will be enough to tame the debt burden, casting duties on imports as a kind of magic revenue source for Washington. Treasury data show tariffs are bringing in significantly more money than before—likely in the $300 billion to $400 billion‑a‑year range—but even optimistic projections suggest those sums only cover a fraction of annual interest costs and an even smaller slice of total federal spending.​ As Trump retreated from many of his tariff threats—before the January 2026 spike that he threatened in relation to his desire for U.S. possession of Greenland—the CBO calculated that $800 billion of projected deficit reduction had also vanished.

At the same time, the administration has promised to share some of that tariff revenue directly with households through a proposed $2,000 “dividend” for every American, a pledge that independent analysts estimate could cost around $600 billion per year and further widen the deficit unless offset elsewhere. Economists say that the combination—more borrowing, high interest rates, and new permanent commitments—risks locking in structural deficits that keep the debt rising faster than the overall economy.​

Markets and America’s ‘Achilles’ heel’

Financial markets are taking notice. As Washington auctions hundreds of billions of dollars in new Treasury securities each week, yields on longer‑term notes and bonds have moved higher, reflecting both tighter monetary conditions and investor unease about the sheer volume of U.S. borrowing. Recent analysis from Deutsche Bank and others has described America’s mounting debt load as an “Achilles heel” that could leave the dollar and broader economy more vulnerable to shocks, particularly as geopolitical tensions and tariff fights escalate.​

Those worries are amplified by the prospect of future recessions or emergencies that could force the government to borrow even more heavily on top of today’s already‑elevated baseline. Rating agencies and international lenders have not sounded any immediate alarm about U.S. solvency, but they have increasingly highlighted fiscal risks in their outlooks, pointing to widening deficits and a political system that has struggled to impose discipline.​

Voters are paying attention

If there is one thing Americans still broadly agree on, it is that the debt problem matters. Recent polling sponsored by the Peterson Foundation found that roughly 82% of voters say the national debt is an important issue for the country, even as they remain divided over which programs to cut or taxes to raise.

Trump first won office vowing to erase the national debt over time; a decade later, after his return to power, that figure has instead climbed to record highs. As the administration prepares for another year of governing—and another season of fiscal showdowns on Capitol Hill—the question is shifting from whether the debt is growing too fast to how long the world’s largest economy can keep outrunning its own balance sheet.

For this story, Fortune journalists used generative AI as a research tool. An editor verified the accuracy of the information before publishing.



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