When I talk about how employee trust boosts business performance, audiences often nod in agreement. Companies do better when their people trust them. That makes sense to most people.
But then comes the question: “Can trust be measured indollars and cents?”
On average, the 100 Best Companies earn 8.5 times more revenue per employee than the U.S public market RPE. This astounding outperformance includes both public and private companies, with public companies reporting RPE that’s more than 9.4 times higher than market RPE, while private companies see more than 7.7 times higher. This financial advantage trends across industries, reinforcing the financial benefits of high-trust workplaces.
RPE success must be measured in tandem with the employee experience. The 100 Best Companies don’t hit high RPE numbers by slashing headcount and overworking their teams. Well-being isn’t sacrificed for productivity. Quite the opposite. They outperform their peers in every employee experience metric from retention and well-being to innovation and productivity, with 90% of people describing their workplace as caring.
More nodding from the audience. That’s what they want: Financial returns that light up Excel reports. High stock prices and skyrocketing profitability. A workplace brimming with innovation and agility, and record levels of productivity and efficiency.
Their next question: “How?”
I love this question, but not everyone loves my answer: It’s all about leadership behaviors, not just benefits. Trust isn’t built through more PTO. It’s in how leaders make people feel and the actions they take.
The 100 Best Companies have built a foundation of employee trust that fuels performance in all areas of their business—not just some areas, and not just for some people. They are more profitable and productive because they’ve created consistently positive work experiences, lower burnout rates, and higher levels of psychological and emotional health compared to typical workplaces.
Employees at these companies give extra in droves and are extremely agile, fueling high RPE levels. That doesn’t happen by giving them perks like free food or Apple watches. If it were that simple, every workplace would be great. It happens by listening to people and involving them in decisions that affect them. These leaders ensure all employees have opportunities for special recognition and make sure they believe that what they do matters; that they matter as human beings first and workers second. They’ve built organizations where transparency, well-being, and high levels of cooperation are cornerstones.
That is how business is done: with people, not to people. When that happens, the business benefits all stakeholders—from frontline workers to executives, shareholders to local communities.
The 100 Best exemplify how high-trust cultures drive business success: Leaders shape the employee experience, which in turn shapes the culture, and that culture drives business performance.
Great leaders understand that it is because of their people that they outperform. It’s why they work on the nine high-trust leadership behaviors, so their people want to show up for them, work hard, and innovate when given a chance. They listen, evolve, and meet the moment.
The 100 Best are more productive than their competitors, thanks to high levels of agility and discretionary effort, which boost their impressive RPE numbers.
Employees don’t give extra because they’re told to work harder or adapt faster. They go the extra mile because they work in cultures of collaboration, special recognition, and purposeful work.
At the Best Workplaces, 84% of employees say they can count on people to cooperate. Why does that matter so much? Because the likelihood of extra effort skyrockets by a jaw-dropping 720% when employees work in a cooperative workplace. And when employees feel everyone has opportunities for special recognition and their work is meaningful, they are 60% and 50% more likely to give extra, respectively, according to an analysis of 1.3 million employee surveys from Great Place To Work.
Leaders make sure people feel a sense of purpose in their work, which can boost stock performance. They build cultures of camaraderie and cooperation through training and modeling leadership behaviors.
Accenture, for example, intentionally builds and tracks cooperation through its “Leader Network Diagnostic tool” and accompanying workshop, which helps break down silos and expand and strengthen connections among colleagues.
Synchrony’s President and CEO Brian Doubles redefined leadership by incorporating high-trust leadership behaviors into the company’s values and strengthening its culture of cooperation. Over the past three years, these efforts have led to Synchrony’s stock price doubling and voluntary turnover hitting an all-time low. Its ranking on the 100 Best has jumped from No. 44 in 2020 to No. 2 in 2025.
Not only do employees at winning companies give more effort, they’re able to quickly adapt to changes because they’re well-informed, understand their impact on the business, and feel empowered to voice their opinions.
But it’s when organizations celebrate new and better ways of doing things, regardless of the outcome, that agility soars—by 250%, according to 1.3 million survey responses.
For that to happen, you must have psychologically safe workplaces for people to speak up, as Harvard professor and bestselling author Amy Edmondson shared. Eighty-one percent of people at the 100 Best describe their company as psychologically and emotionally healthy compared with 56% at typical companies. When employees can try new things without fear, innovation thrives, as does financial success. Companies that excel in “Innovation By All” experience 550% faster revenue growth.
Listening to and empowering employees to innovate has led to business success at Credit Acceptance, where leaders hold themselves accountable for acting on employee feedback. The company publishes a report on how many questions have been asked year-to-date, the number of up and down votes, and the status of those on which they have committed to “take action.”
Agility is also 50% more likely when employees believe their leaders have a clear strategic vision, and 40% more likely when they are actively involved in decisions that affect them. It’s why leaders at Hilcorp Energy give employees access to the same financial information they have. They hold monthly meetings to keep everyone informed and involved in discussions about the company’s financials, breaking down details so employees learn how their contributions are linked to the company’s success.
Every leader today can create a culture that fuels business performance, no matter the company size, industry, or budget. The building blocks of employee trust are the same.
Focus on leadership—at all levels and for everyone. When you do, your business will be more profitable, productive, efficient, innovative, and resilient.
When I turned 60 years old, 35 years into my run as president and CEO of Stockwell Elastomerics, I started thinking seriously about the future of the company that had been in my family since my great grandfather founded it in 1919.
We had built a successful business in Philadelphia, growing to three buildings and employing more than 100 workers throughout the city, and providing custom silicone gaskets to customers near and far. Over the years, I fended off inquiries from just about everyone—larger competitors, suppliers, private equity firms, and strategic corporations. One competitor even put a signed check on a table and asked me to fill in the number. I declined.
But by 2014, it became clear I wouldn’t be able to lead Stockwell forever and needed to find a solution that honored the hard work and contributions of the men and women on the production floor who made us successful. I thought about what would happen to my employees if I sold to a strategic buyer or private equity firm for top dollar and they moved the factory and stranded the employees who made that very sale possible. It happens all the time. I have known several former business owners who did that and came to regret the decision. I wasn’t going to be one of those owners who held out for the top dollar while putting my people at risk.
The ESOP option
As I started looking into options, I heard of something called an employee stock ownership plan, or ESOP, a qualified retirement plan that allows companies to share ownership with its workers. I was introduced to Ken Baker, who owned and ran New Age Industries, a model ESOP company in the area. We had lunch and I was intrigued. I went to a few ESOP conferences, eager to learn as much as I could. I met the CEO of Harpoon Brewery, who used an ESOP to leverage a deal buying out a partner, and it all just began to make more sense to me.
I put my toe in the water in 2017 and transitioned the company to a 30% ESOP to start. The idea was to eventually get to 100%, but I wanted to make sure that as I ceded control of the company, I did everything I could to make sure it would stay in Philadelphia and remain employee owned in perpetuity. I know forever is a big word. How can you really predict what’s going to happen decades down the road? My goal was to set the company up to succeed for as long as possible.
I talked to a lot of experts and finally was convinced we had a model in place that would make it almost impossible for the company to be sold to a third party. We went to 45% employee owned in 2021 and then, last year, to 100%.
Employees take ownership
When I first told the employees I was planning to retire and sell them the company, it took a while for it to sink in for them. “Bill’s selling the business to us? What’s going on?” There was a bit of mystery about it. They had never heard of an ESOP. There was some excitement, but it took time, and repeated communication, to get everyone to understand what it meant for them.
I made the ESOP decision for employees like Mike Sisco, a production engineering specialist who ensures our production processes are correctly followed. He’s got a focus on detail born from nearly four decades at Stockwell. It’s people like Mike, and others, who have been with the company for 30 years or more, who made this company successful and that I thought of as I pondered Stockwell’s future.
For me, it ended up being an easy decision. I had become so involved on the production floor with our people and felt that if I could provide opportunity for them, it was a no-brainer. As business owners, we don’t need the last nickel. We should be open to sharing some of the wealth.
I have a firm belief that the regularity of good work, at a good wage, is a foundation to a good life. At Stockwell, we are proud to hire from the Philadelphia neighborhoods and make a difference in their lives. And by transitioning to 100% employee owned, we expect to be here, making a difference, for decades to come.
The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.
The U.K.’s overhauling of a divisive tax regime that allowed international millionaires to live in the country while paying lower taxes is triggering an exodus of the rich.
A new system replacing the lucrative “non-domicile” tax status took effect on Apr. 6, requiring those with a permanent home abroad but living in the U.K., to pay the same tax as everyone else.
A case in point: Frederic de Mevius, one of the heirs of the founding families behind the world’s biggest brewer, AB InBev. He purchased property in the affluent Kensington and Chelsea area and ran an investment platform based in Luxembourg and London. De Mevius was also involved with various cultural institutions in the British capital.
But, according to registry filings cited by Bloomberg, de Mevius recently moved his residency back to Belgium. While it’s unclear exactly what prompted the move, changes in the non-dom structure could have played a role
De Mevius is far from alone. Henley & Partners, a London-based citizenship and residency advisory firm, estimated that nearly 10,800 millionaires fled the U.K. last year, second only to China.
U.K. Government estimates from 2022-2023 suggest that 74,000 people claimed non-dom status, accounting for £8.9 billion in tax revenues.
In lieu of the non-dom regime, the new system will be based on residence and allows preferential tax rules to apply only for the first four years of overseas income, compared to 15 years in the previous tax structure.
London slipped from fifth to sixth place among cities attracting millionaires, according to a new ranking released Tuesday by the firm. It’s one of only two cities in the ranking with a net loss of millionaires over the last decade, the other being Russia’s capital of Moscow.
Changes to the non-dom status and sky-high inheritance taxes are making the U.K. less attractive for wealthy long-term settlers, according to the report.
“Any foreign national in the UK for more than 10 years would then be caught by that [the 40% inheritance tax], and as all structures to avoid this, such as trusts, have been caught as well, then the only solution is to leave,” Peter Ferrigno, director of tax services at Henley & Partners, told Fortune.
“If you are an international business person with assets in many countries, having the U.K. take 40% of your worldwide assets in the event of your demise seems to breach some basic principle of ‘fairness.’”
Some of the factors influencing the changing policies in the U.K. have been at play for several years, including the diminishing importance of the London Stock Exchange compared to its global counterparts and a less attractive investment environment for tech and entrepreneurship.
Critics of the non-dom structure argue that it gives wealthy people more leeway with taxation rules while staying in the U.K. for a long time. Others highlight how millionaires can help create wealth in the country by employing people at their businesses and investing in the economy.
The Adam Smith Institute (ASI) characterized the departure of millionaires as a “vote of no confidence in our current economic structures and foundations.”
“It is not just for the millionaire’s benefit that a change in culture would be beneficial – a country which embraces and strives for entrepreneurialism, wealth creation, and a ‘go-get-it’ attitude would do much to engender a wealthier society,” ASI said in a report.
The avenues for the wealthy to stay in the U.K. seem to be dwindling. For instance, an Investor Visa allowing people to invest £2 million or more in the U.K. to settle there was scrapped three years ago in order to prevent misuse.
The tea leaves suggest a more dire forecast for the U.K. in the next few years: It’ll lose some 500,000 millionaires by 2028, according to a UBS report last year.
However, a rapidly changing geopolitical climate across the pond has stoked the desire of some immigrants—particularly Americans—to consider pursuing British citizenship.