The Trump administration move to stop low-cost imports entering the U.S. tariff-free is likely to hit fast fashion retailer Shein harder than online dollar-store Temu, thanks to Temu’s wider product range and moves to change its shipping strategy.
Both sites grew exponentially in the U.S. in recent years helped by the so-called de minimis rule, a measure that exempted shipments worth less than $800 from import duties. A June 2023 report estimated the Chinese retailers accounted for more than 30% of all packages shipped to U.S. each day under the rule.
The rule began to come under scrutiny during the Biden administration prompting both firms to start making preparations to rely less on it, but Temu made changes to its model faster, analysts and sellers told Reuters. Temu is owned by PDD Holdings while Shein is aiming to list in London in the first half of the year.
Tech analyst Rui Ma said Temu “rapidly expanded its semi-managed model” as part of its groundwork, an Amazon-like strategy that sees goods shipped in bulk to overseas warehouses instead of directly to customers.
Within months of first bidding to attract sellers keeping inventory in U.S. warehouses last March, about 20% of Temu’s U.S. sales were shipped from local sellers rather than directly from China, according to estimates from e-commerce market research firm Marketplace Pulse.
Two China-based Temu sellers told Reuters that by the end of last year, half the products they sold to the U.S. were sent to warehouses there first.
Temu has also been increasing the proportion of goods it sends by sea. Basile Ricard, operations director at Ceva Logistics Greater China, said an increase in Temu ocean-freighting more goods in bulk – and larger-sized, more valuable goods, such as furniture – was apparent in the “second half” of last year, reducing importing under the de minimis threshold.
In contrast, Shein remains more reliant on air freight to directly ship the thousands of styles of ultra-fast fashion items it pumps out each week, Ricard said, although it has opened centres in states including Illinois and California, as well as a supply chain hub in Seattle.
“I think it’s important to separate Shein from the rest of the e-commerce players because their business is based on speed of supplying new styles and they have to remain very reactive to trends, so speed is a bigger part of their business,” he said. The vast majority of Shein’s products are still made in China, but it has also started to diversify its supply chain, adding suppliers in Brazil and Turkey, for example, a move that might also accelerate in the wake of new tariffs and regulations.
Temu and Shein did not respond to requests for comment.
Trump’s executive order this week plunged the express shipping industry into confusion with the U.S. Postal Service on Wednesday reversing a decision not to accept parcels from China and Hong Kong it had announced just 12 hours before.
Nomura analysts estimate that the volume of de minimis shipments to the U.S. could plummet by 60%, as American shoppers ordering from Shein, Temu and Amazon Haul face higher prices.
About 1.36 billion shipments entered the United States using the de minimis provision in 2024, 36% more than in 2023, according to CBP data.
Ma, however, said that she expected Shein and Temu to be able to adapt quickly, given the agility of China’s e-commerce firms and their supply chains.
“I think there will be real impact, especially in the short term, but it is not catastrophic,” Ma said. “China has the most competitive e-commerce operators and the most advanced supply chain. Short of a total ban or something crazy like that, I think they will be able to figure it out.”
Post-purchase experience software provider parcelLab has launched its “industry’s first” Post Purchase Experience (PPX) Maturity Curve for retailers.
The framework “empowers retailers to discover how they compare to competitors and the strategic methods necessary for them to exceed best practices, build long-term customer loyalty, and drive new revenue”, it said.
With parcelLab’s latest innovation, it said brands can “benchmark against industry peers and truly work toward creating customers for life”.
The service includes a deep analysis of a company’s current post-purchase experience performance “by detailing steps to advance PPX maturity and evolving current strategies”. These methods assist retailers “to exceed growing customer expectations and increase brand loyalty”.
Zack Hamilton, SVP, Growth Strategy & Enablement at parcelLab, said: “This has been created based on one core belief: the post-purchase experience is pivotal in building long-term customer loyalty and increasing revenue.
“Through our initial analysis of over a thousand brands, we’ve discovered that many are still using tactical, reactive strategies and minimally focusing on personalisation. With this PPX Maturity Curve our team of experts can help organisations build the capabilities to transform mundane operational touchpoints into unique moments of pure joy for their customers.”
He also said the latest development “will see top retail brands learn and share PPX best practices as well as being offered thought leadership insights, networking opportunities, specialised training, and more”.
It might be easier to write about major shopping centres that haven’t done well. Braehead, the Scottish shopping and leisure destination, has told us of its “exceptional success” in 2024.
“With significant year-on-year growth in footfall, these results reinforce Braehead’s position as Scotland’s go-to… destination”, said new owner SGS Group.
Throughout 2024, the Glasgow mall saw an impressive 8.5% increase in footfall compared to the previous year, a rise that was also apparent during the critical Q4 ‘golden quarter’ with a 5.7% uplift compared to 2023 “as visitors were drawn to the centre to experience its diverse range of retail, food and leisure operators”.
The centre’s line-up was enhanced in 2024 with several store refurbishments and new openings including fashion brands Mango, Phase Eight, Castore and Remus Uomo joining its array of over 100 popular high street brands, including M&S, Primark, H&M, MAC and Apple. An already strongly-performing health & beauty category was also enhanced by the arrival of Rituals and Kiko Milano.
Looking ahead, the mall operator noted too that with the upcoming opening of the new River Clyde Bridge in March, Braehead will be able to increase accessibility to a wider catchment “to expand market penetration further”.
Rob Jewell, managing director, Asset Management at operator Pradera Lateral, said: “2024 has been a defining year for Braehead Shopping Centre, culminating in impressive footfall figures to end the year. With the addition of more globally recognised brands, alongside reinvestment from established retailers and its new owner SGS, the centre continues to be a leading shopping and leisure destination in Scotland.”
Ralph Lauren raised its annual revenue forecast on Thursday, betting on more younger shoppers picking up its spring collection of dresses, skinny cuffed trousers and floral dinner jackets.
Shares of the apparel maker rose 8% in premarket trading.
Unlike European fashion houses LVMH, Hugo Boss and Kering, Ralph Lauren has enjoyed strong demand as efforts to invest in brands such as Polo and Purple Label helped pull in wealthy shoppers, especially from the younger demographic.
Ralph Lauren has also posted strong sales in China over the past nine quarters, as an e-commerce expansion on the Douyin platform and the opening of full-price stores boosted demand for its clothing.
China accounts for about 8% of the company’s total sales.
Demand at Ralph Lauren’s direct-to-customer channels also remained robust, driven mainly by full-price sales, while its wholesale business is starting to recover in North America following muted growth for several quarters.
The company now expects 2025 revenue to increase between 6% and 7%, compared with its prior forecast for a 3% to 4% rise.
Its third-quarter sales rose to $2.14 billion from $1.93 billion a year earlier, compared with analysts’ estimates of $2.01 billion, according to data compiled by LSEG.