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Toteme opens second London store with Knightsbridge arrival

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October 17, 2025

High-end Swedish label Toteme has just opened a second London store with a Sloane Street debut to join its existing site on Mount Street, although the new space has a very different feel.

Toteme

It means the brand now has a home both in London’s West End and the key Knightsbridge/Chelsea neighbourhood. It also means it’s well positioned to maximise sales to both affluent tourists and London residents.

Designed as an “intimate neighbourhood store”, the 75 sq m, single-storey space “draws on both British and Swedish design traditions to create a refined yet warm environment” that carries the full collection, from ready-to-wear and bags to shoes, accessories, and jewellery.

It starts with a large front room showcasing leather goods and ready-to-wear, before moving on to a central space with jewellery, and a lounge dedicated to shoes, furnished with Billy Baldwin slipper chairs in fabrics by Christopher Farr. 

Toteme

Co-founder Karl Lindman explained that “where our London flagship on Mount Street is about presence, Sloane Street is about closeness. It’s a more intimate take on Toteme in London. A place to experience the brand in a quieter way.”

So how does this idea play out? The exterior’s red façade and brass signage “introduce a distinct London expression of Toteme’s visual language”, opening into a black-and-white interior where “heritage details are reinterpreted through modern craftsmanship”.

Inside there are white painted wood floors, walls, and ceilings that contrast with high-gloss black wooden tables and cabinets. Decorative cornices and heavy wool curtains by Italian textile house Dedar divide the space into “intimate rooms that balance expressive detail with quiet restraint”. 

Toteme

Aged brass accents, from rails and mirrors to light fixtures are intended to add warmth to the monochrome palette. 

And a monumental vase by Danish ceramist Per Weiss and black-and-white photographs by Swedish photographer Dawid introduce a Scandinavian presence.

Custom lighting by Besselink & Jones and Hector Finch “punctuates the atmosphere with handmade character, underscoring the dialogue between Swedish art and British craftsmanship”. 

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Online marketplaces key for all points of UK shoppers’ purchase journey – report

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December 12, 2025

We’ve seen a dash by businesses to set up e-marketplaces in recent periods and that’s no surprise given that a new study shows that “online marketplaces dominate almost every stage of UK shoppers’ purchase journey”.

Photo: Akeneo

That’s according to product experience specialist and product information management solutions provider Akeneo. It said its data shows marketplaces are key from “discovery and comparison through to purchase, reviews and even returns”.

For “high-value purchases” (over £90) UK shoppers “lean more heavily on marketplaces than any other digital or physical touchpoint”. 

For instance, 24% most regularly use marketplaces for search and discovery; 26% for price and promotions comparisons; and 28% to compare or validate products.

Also, 26% use them most often to leave reviews while 21% get advice from other users via marketplaces (interestingly, they seek that advice via marketplaces more than they do social media).

And of course’s marketplaces are key for the actual purchase process. Some 30% of consumers most regularly use marketplaces to buy the product – ahead of stores and retailer sites — while 21% use marketplaces to initiate returns, second only to other routes (22%).

It’s particularly interesting that across the whole journey, “30% of UK consumers say they most often buy from online marketplaces, while just 6% most often buy from a brand’s own website”.

Amazon is perhaps the ‘ultimate’ marketplace with its business model having been founded on that concept. But other retailers have also cottoned on to their importance with big names such as Next, M&S and John Lewis having dived deep into marketplaces recently.

Boohoo/Debenhams Group is also embracing marketplaces for its basket of brands and the impressive recovery of the Debenhams business since Boohoo acquired it has been driven by a marketplace makeover.

“This peak season has confirmed what our research already shows; for UK shoppers, marketplaces are the default shop window, comparison engine, review hub and checkout,” said Romain Fouache, CEO at Akeneo. “If your product information and brand story do not show up clearly and consistently on marketplaces, you are invisible for a big share of high-value purchases. And in a world where AI agents and LLMs will increasingly replace search in guiding shoppers to the right products, being invisible on marketplaces means you may not exist at all for these new discovery engines.”

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River Island to close over 30 stores before the end of the January sales

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December 12, 2025

River Island’s store closure programme will move into high gear within weeks as 33 stores will close by the end of January under the chain’s court-approved restructuring plan.

Photo: Sandra Halliday

The plan should also see it starting to pay reduced rents for 71 of its current 200+ chain. That could include up to three years of rent cuts or even no rents being paid for some River Island stores.

Its restructuring plan was approved earlier this year amid dire warnings that the business might collapse if the restructuring process didn’t go through.

Only this month the fashion retailer’s newly-filed accounts showed that River Island Holdings Limited made a loss before tax of £124.3 million in 2024, much wider than the £32.2 million loss of the year before. That came as turnover fell to £690.1 million from £701.5 million.

At the hearing for its restructuring plan in August, its legal team told the court that external pressures meant it hadn’t been able to reverse the downward trend.

The stores that will close within weeks are: Aylesbury, Bangor Bloomfield, Barnstaple, Beckton, Brighton, Burton-Upon-Trent, Cumbernauld, Didcot, Edinburgh, Falkirk, Gloucester, Great Yarmouth, Grimsby, Hanley, Hartlepool, Hereford, Kilmarnock, Kirkcaldy, Leeds Birstall Park, Lisburn, Northwich, Norwich, Oxford, Perth, Poole, Rochdale, St Helens, Surrey Quays, Sutton Coldfield, Taunton, Workington, and Wrexham.

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UK festive spend to rise only in line with inflation, but young shoppers to spend more

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December 12, 2025

​UK spend will increase this festive season but won’t beat inflation according to the latest PwC forecast that predicts seasonal spend of £24.6 billion.

Photo: Pixabay

That would be a 3.5% year on year rise, which is close to the current inflation rate (3.6%) but still slightly behind. So in real terms, spending will be static.

Shoppers are expected to spend £461 per head (up from £449 in 2024), with the top priorities being food & drink, Christmas dinner, and health & beauty.

And importantly, plenty of 18 to 24-year-olds plan to spend more than last year.

The latest Festive Predictions Survey showed 15% of shoppers planning to increase their spending compared with last Christmas, but with an almost equal number (14%) saying they’ll spend less. This is a slightly more pessimistic outlook than this time last year, when 20% of consumers said they’d spend more on festivities and 16% spend less. 

As mentioned, younger shoppers should be key as they’re set to spend more on the festive period this year than other age groups, with 32% of 18 to 24-year-olds set to spend more. And as in previous years, they’re forecast to be the biggest spenders per head with an estimated £541. 

The 25 to 34 age group will be next with a spend of £476 each and just over one in five (21%) saying they’ll increase their festive spend. 

When it comes to more cautious consumers, they’re mainly found in older age groups with 18% of the 35 to 44 age group and 14% of those aged 45 to 54 keeping a close eye on their spending, The 45 to 54-year-olds are also the group forecast to spend the least per head, at £436. 

Among the consumers planning to spend less there’s a mix of reasons ranging from those who actually have less cash available to those who just feel less confident about their finances. 

PwC also said that in a reversal of what happened around Black Friday, women are forecast to spend more than men, with a £471 outlay per head forecast. Men are projected to spend £452 per head.   

Fashion and beauty spend to rise

It added that “there are winners and losers amongst the categories shoppers say they will be buying”.  

Health & beauty is among the winners with 18% saying they’ll spend more on such products, making it the third-most-prioritised category, overtaking both adult and children’s clothing and electricals & technology. Health & beauty has become particularly important for younger shoppers. 

That said, fashion is the fourth-highest priority for consumer spend this Christmas, with 17% planning to spend more on adult clothing this year. 

As for when and where consumers have shopped or will be shopping, 46% say they finished their shopping before the beginning of December, partly to be organised but also to take advantage of pre-Christmas discounts.

Young shoppers are most likely to be in this group with 25% of 18 to 24-year-olds and 23% of 25 to 34-year-olds saying they did their shopping earlier than usual. More than half of 25 to 44-year-olds finished most of their shopping by the start of December. 

But many consumers are still shopping in December with 47% doing it in the early or middle days of the month. Only 8% are leaving it until the week before Christmas. 

Women continue to be more organised than men, with the majority of women (54%) having bought most of their gifts by the start of December, and only 4% leaving it until the week before Christmas. Some 12% of men plan to do most of their shopping the week before Christmas.  

Most consumers plan to do their spending for the festive season online with 55% of purchases happening online for home delivery. Together with click & collect (9%), that leaves only a little over a third of shopping taking place in physical stores (36%). 

The combined 64% of Christmas presents bought online is an increase on the last two years, and the highest proportion spent online since the end of the pandemic. 

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