Stitch Fix announced on Tuesday revenue fell 5.5% to $312.1 million in the second quarter, as active customer numbers continue to fall at the subscription-based apparel firm.
Stitch Fix reports declining revenue and customer base in Q2. – Stitch Fix
The San Francisco-based company said active clients fell 2.6% to 2.3 million, quarter-over-quarter, and decreased 15.5% to 434,000, year-over-year, for the second quarter of fiscal year 2025, ended February 1.
For the quarter, the U.S. company reported a net loss from continuing operations of $6.6 million and diluted loss per share of $0.05.
“Our team delivered another strong quarter, once again exceeding our expectations as we further advanced our transformation strategy,” said Matt Baer, CEO, Stitch Fix.
“Our clients are responding to the improvements we’ve made to our experience, including the increased newness in our assortment, expanded Fix flexibility, and investments in stronger client-Stylist relationships. We are encouraged by our progress and remain focused on successfully executing our strategy so we can realize our vision to be the most client-centric and personalized shopping experience.”
Looking ahead, for the third quarter of fiscal 2025, ending May 3, the company expects net revenue between $311 million and $316 million, down 3.6% to 2.1% year-over-year.
Meanwhile, Stitch Fix said it expects fiscal 2025 revenues from continuing operations to be between $1.225 billion and $1.24 billion, down 8.4% to 7.3% for the year.
