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Social Security website crashes as agency pushes users online

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The Social Security Administration said it’s investigating the cause of recent incidents that have prevented beneficiaries from accessing their online accounts, after the portal went down temporarily.

The MySSA portal, which allows Social Security recipients to manage their benefits online, experienced a “full outage” Monday morning, according to a system notice sent to agency employees.

“There have been a couple of recent incidents impacting ‘My Social Security’ and we are actively investigating the root cause,” SSA spokeswoman Nicole Tiggemann said in a statement. She said the website itself remained operational during the incidents, but “some people may have experienced a problem signing in to their personal ‘My Social Security’ account.” 

The outage is the latest in a series of once-rare system crashes that have happened in recent weeks. The agency has pushed users toward online and in-person services — and away from the telephone — as part of an effort to increase efficiency and crack down on alleged fraud.

Monday morning’s outage also impacted a number of other cloud and internal systems used by the agency. 

Social Security’s systems and databases have been a key target of Elon Musk’s Department of Government Efficiency as it seeks to find waste and fraud in the federal bureaucracy. Musk’s team has sought to access Social Security numbers, names, as well as birth and death dates of the program’s beneficiaries.

As DOGE teams have embedded in the agency, the SSA has rolled out a series of measures in what’s been billed as an effort to minimize fraud and improve efficiency. Over the weekend, the agency rolled out a new feature that allows Social Security beneficiaries to upload documents and forms without assistance from agency technicians.  

DOGE has deployed at least 10 staffers to the Social Security Administration to identify waste. But the agency’s data do not support claims of widespread fraud: From 2015 through 2022, Social Security estimated that it made almost $72 billion in improper payments — less than 1% of benefits paid, according to an inspector general report last year.

This story was originally featured on Fortune.com



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British billionaire calls for U.K. companies to pay CEOs like footballers, despite bosses making double Premier League players

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As CEOs continue to digest the fallout of the murder of UnitedHealthcare CEO Brian Johnson, a billionaire backer of major companies believes a pay rise is needed to attract them to the job.

Lord Michael Spencer, the billionaire British financier, is frustrated by his belief that CEOs in the U.K. deserve to be paid in the same ballpark as the Premier League’s biggest stars like Kevin De Bruyne and Erling Haaland.

“We don’t mind paying our footballers, top-rate footballers, extraordinary amounts of money,” Spencer told the FT

“Somehow that’s considered perfectly acceptable. But if the CEO of BP or HSBC earns £20 million a year, materially less than their peer group in America, everyone jumps up and down saying this is an outrage.”

He added: “The U.S. celebrates the fact that great chief executives earn large amounts of money. They want their chief executives to be paid like football stars.”

Spencer’s argument is similar to one made by Ryanair CEO Michael O’Leary in April, who used footballer pay to justify his potential €100 million bonus.

The problem with Spencer’s comments? CEOs effectively are already paid like footballers in the U.K.

Multi-millionaire CEOs are already the norm

The average FTSE 100 CEO earned £4.2 million in 2023, while FT analysis shows the average Premier League salary was £1.98 million in the same year.

Spencer was more likely suggesting that CEOs should be paid at levels similar to those of the highest paid in the Premier League. But even here, the figures are comparable.

Manchester City’s Kevin De Bruyne is thought to be the highest-paid player, earning a salary of about £400,000 per week, or £20.8 million a year. With playing-related bonuses and sponsorship deals, his income is likely millions higher.

AstraZeneca CEO Pascal Soriot earned £16.85 million in 2023, making him the FTSE 100’s highest-paid boss. In second place was RELX’s Erik Engstrom with a £13.64 million package, while Rolls Royce’s Terfan Erginbilic earned £13.61 million. 

U.K. bosses have faced steep resistance from investors to pay rises in recent years. AstraZeneca’s Soriot saw 38.5% of shareholders reject plans for a £1.8 million pay increase in April.

Rajiv Jain, chief investment officer at top 20 shareholder GQG Partners, said Soriot was “massively underpaid” when compared with U.S. pharmaceutical CEOs.

Shareholders have been cautious to approve bumper pay rises in an era of historically high inflation that has hit those less well off the hardest. 

On the other hand, proponents of pay rises say they are required to prevent a flight of companies and talent from the U.K. Several U.K. companies have chosen to move their listings to the U.S. this year in search of better market valuations.

C-Suite in the spotlight

Spencer’s comments come at a time of deep unrest in the C-Suite. 

The murder of UnitedHealthcare CEO Brian Thompson last week has brought into the spotlight executive safety at major companies.

UnitedHealthcare and other insurance companies, Elevance Health and Anthem Blue Cross Blue Shield, removed board leadership bios in an apparent effort to protect their privacy amid heightened safety concerns.

Fortune’s Leadership editor Ruth Umoh and reporter Natalie McCormick wrote of a growing trend of trepidation among execs to make the move to the corner office, one that could be accelerated by Johnson’s death.

Those hoping to reverse that trend argue that higher pay may be the way to go.

This story was originally featured on Fortune.com



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Europe has caught a workplace absenteeism bug costing it billions of euros

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Meet the 3 CFOs who made Fortune’s new Next to Lead list

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Good morning. What does it take to ascend to executive leadership roles at America’s largest corporations? The inaugural Fortune Next to Lead: The 25 Most Powerful Rising Executives in the Fortune 500, released this morning, highlights high-performing trailblazers.

Top leaders at Fortune 500 companies in roles such as CEO, CFO, COO, president, and executive vice president representing industries including tech, retail, health care, and energy have earned a spot on the list. Fortune evaluated candidates through in-depth reporting and insights from executive search firms, recruiters, management consulting firms, current and former CEOs, and board members. 

Among the factors of assessment are leaders that drive exceptional financial outcomes, including revenue growth, profitability, or increased market share. That’s certainly something CFOs know a lot about. 

Here are the three finance chiefs at Fortune 500 companies who earned a spot on the list:

Eimear Bonner, VP and CFO at Chevron 

At Chevron Corp., Eimear Bonner is responsible for global audit and investor relations, as well as tax, treasury, and financial operations. Since joining the company in 1998, she has held several key leadership roles, including general director of Tengizchevroil LLP in Kazakhstan and chief technology officer, a position in which Bonner made history at Chevron as its first woman CTO.

Rejji Hayes, EVP and CFO at CMS Energy

Rejji Hayes has held the role of EVP and CFO at CMS Energy and its principal subsidiary, Consumers Energy, since 2017. Previously, he served as EVP and CFO of ITC Holdings Corp., where he co-led the strategic review that resulted in the company’s sale to Fortis. During his tenure, ITC’s market capitalization grew by approximately $2.3 billion. Hayes serves on the board of Fortive, chairing the audit committee.

Gina Mastantuono, CFO at ServiceNow 

As CFO, Gina Mastantuono leads accounting, investor relations, real estate, and global impact strategy at the workflow automation platform. She was previously EVP and CFO at Ingram Micro, an IT products and services company, and has held senior roles at Revlon. Mastantuono sits on the board of Roblox.

You can view the complete Fortune Next to Lead: The 25 Most Powerful Rising Executives in the Fortune 500 here. In addition, you can sign up for the Fortune Next to Lead weekly newsletter by Ruth Umoh, which offers a look into the careers of rising stars of the corporate world.

Sheryl Estrada
sheryl.estrada@fortune.com

This story was originally featured on Fortune.com



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