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Post-COVID surge wanes as global department store sales drop 1.6%

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Nazia BIBI KEENOO

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March 26, 2025

According to data from the International Association of Department Stores (IADS), which analyzed the financial performance of 59 department store chains worldwide, sales dipped by 1.6% in 2023/24 compared to 2022. The outlook for 2025 remains uncertain.

After a strong rebound following the pandemic in 2020, the global department store sector is showing signs of slowing down. The latest Economic Observatory report from the International Association of Department Stores (IADS) reveals a 1.6% decline in global department store sales for the 2023/24 fiscal year compared to the previous year.

The report is based on publicly available financial data from 59 department store groups worldwide, including El Palacio de Hierro in Mexico, Macy’s in the United States, Dashang in China, Isetan in Japan, Magasin du Nord in Denmark, and El Corte Inglés in Spain.

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“In 2024, the global economy—including the retail industry—has faced significant market uncertainty, sluggish economic growth, and unfavorable interest rates across all regions. The post-COVID-19 peak seen in 2021 and 2022 is now behind us, and overall retail growth has stabilized. Department stores have followed this trend, albeit with regional variations,” the federation explained.

In the Americas, sales have remained flat, but a clear divergence has emerged: department stores owned by large groups have seen revenues decline. At the same time, independent retailers have reported slight year-over-year sales growth, according to the report.

In the Asia-Pacific region, department store revenues declined due to a regional slowdown, particularly in Japan, South Korea, and Hong Kong. However, India and the Philippines bucked the trend, posting positive sales growth.

Europe followed a similar pattern, with both corporate-owned and independent department stores reporting an average growth of less than 1%.

Department store sales trends by region: Group-owned stores (top), independent stores (bottom)
Department store sales trends by region: Group-owned stores (top), independent stores (bottom) – IADS

Despite the challenges, the share of revenue generated by department stores within their parent companies’ total sales has stabilized globally, returning close to pre-pandemic levels. This is mainly due to a drop in total sales across parent companies after the 2021–2022 peak, driven by weakened purchasing power and a slowdown in the luxury sector.

Looking ahead, 2025 presents new uncertainties for department stores, particularly due to shifts in U.S. trade policy.

“The election of Donald Trump as president of the United States and the imminence of new tariffs will likely reshape global retail supply chains. While inflation has eased in some economies, the U.S. market remains concerned about stagflation despite Trump’s pro-growth agenda. The global impact will be significant, with the European Union, China, and Canada, among other countries, already discussing potential trade retaliation,” the federation noted. It warned that the 2025 outlook for department stores could see a sharper decline than in 2024.

Amid these concerns, IADS highlighted the rising impact of emerging Asian markets, particularly Vietnam and India, in the global retail landscape. Department store expansion remains strong, with Galeries Lafayette planning to open in Mumbai this year and in Delhi by 2026.

In Europe, sustainability regulations are set to reshape the retail industry. “Revised sustainability directives require retailers to conduct comprehensive environmental reporting and compliance reviews by 2028,” the report stated. These regulations add to the sector’s existing challenges, including omnichannel transformation, experiential retail initiatives, and adapting to shifting consumer preferences.

*IADS represents a network of department stores worldwide, including Beijing Hualian Group (China), Bloomingdale’s (U.S.), Boyner (Turkey), Breuninger (Germany), Centro Beco (Venezuela), Chalhoub (UAE), El Corte Inglés (Spain), El Palacio de Hierro (Mexico), Falabella (Chile, Colombia, Peru), Galeries Lafayette (France), Lifestyle International Holding (Hong Kong), Magasin du Nord (Denmark), Manor (Switzerland), The Mall Group (Thailand), and TSUM Kyiv (Ukraine).                                                                         

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Dsquared2 end its long-time licensing agreement with Staff International

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In a major strategic change Dsquared2 has ended its long-time licensing agreement with Staff International, the key operating company of Italian fashion billionaire Renzo Rosso.

Dean & Dan Caten, by Giampaolo Sgura

“Dsquared2 Group announces the immediate termination of its licensing agreement with Staff International S.p.A. Consequently, the Group will assume direct control over the production and distribution of its Ready-to-Wear collections,” the Milan-based house said in a terse release Saturday.
 
“This transition takes effect immediately and will commence with the upcoming Pre-Collection Spring/Summer 2026 sales campaign,” added Dsquared2, which was founded by twin brothers Dean and Dan Caten over three decades ago.

Staff International is the key production wing of Only The Brave, the holding company of Rosso, which also owns Diesel, Marni, Maison Margiela and Jil Sander, as well as the manufauring license of Viktor&Rolf.
 
“Dsquared2 Group expresses its sincere gratitude to all those who have contributed to this collaboration and looks forward to fostering continued partnerships in the future,” the release added.
 
The agreement with Staff International dates back to 2002, and helped fuel the spectacular development of Dsquared2, the last runway brand in Milan to have grown into a major global fashion brand.
 
Born in Willowdale, Ontario, Dean and Dan Caten (Catenacci, originally) began their career path in fashion by moving to New York in 1983 to attend Parson’s School of Design. In 1991 they arrived in Italy where in 1994, after numerous collaborations with major fashion houses, they first staged their debut runway collection. It marked the first in a long line of runway extravaganzas that would capture the attention of journalists and buyers for their unique brand of fashion, music and theatre.
 
The Catens went on to build a multi-million dollar business. And to dress everyone from Madonna in her iconic western video clip, “Don’t Tell Me”, to Beyoncé for her Super Bowl performance. The duo also has an impressive range, all the way to dressing the four-time English Premiership Champions, Manchester City. And a great HQ, a former electric energy headquarters converted into office, show-space, inn, gym and rooftop restaurant with swimming pool. They have become one of the city’s great fashion institutions without every losing the DNA of the Wild North. And famed for their ovations, where they take their bow in matching outfits – whether disco dragoons, Klondike trappers or matinee idols.
 
Leave it to the Canadian duo to stage an epic 30th anniversary show in Milan this past season, the cast marching out of a wrecked brick garage, or arriving in a series of mighty wheels. From armored personnel carriers and Ford Mustang convertibles to an all-silver DeLorean and a vintage Rolls Royce – all took turns arriving in the huge warehouse done up like a nightclub.

All of the Caten’s great archetypes got an outing. Mad saucy trapper girls in giant puffers and lots of legs; a trio of rockers with Kiss goth makeup but in three-piece suits; Klondike gold diggers off to an all-night rave; sexy vampy rock goddesses with bumster leather pants and fur coats with trains; and a beautiful black rodeo gal with mini cocktail made of bands of Western belts. Leading to the arrival with sirens of NYC police car, from which a dominatrix leather police captain played by Brigitte Nielsen escorted two white collar criminals. You guessed it – Dean and Dan.
 
And amid huge roars, JT and Doechii took the floor in a call and response duet surrounded by the entire cast.
 
Renzo Rosso’s fashion holding company OTB suffered a setback in 2024, seeing revenues fall 4.4 percent at constant exchange rates to 1.8 billion euros, recording EBITDA of 276 million euros and EBIT of 44 million euros. Retail (+7.4 percent), Japan (+16.3 percent) and North America (+13.3 percent) held up. Among the brands in the portfolio, Maison Margiela (+4.6 percent) and Diesel (+3.2 percent) performed positively. 
 
In the past fiscal year, the Vicenza-based company sustained investments of 77 million euros, with a focus on the expansion of the retail network and major innovation projects.
 
The departure of DSqyared2 will be seen as a setback for Rosso, who has long praised the brand as a dynamic creative force.
 
 
 
 
 

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M&S reopens Gemini store in Warrington with expanded fashion and beauty offer

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M&S Gemini, on Warrington’s Europa Boulevard, has reopened following a major 10-month makeover “to cater to a wider range of customer shopping missions”. 

Reuters

Featuring a refreshed Cothing and Hsome area and enhanced Beuty department, the timely reopening features the brand’s SS25 collections across womenswear, menswear and kidswear. There are also neon-lit areas to spotlight “M&S customer-favourite collections” including Per Una and Autograph and Jaeger. 

Third-party brand offers also include a dedicated Mamas & Papa’s section adjacent to kidswear while other highlights include an improved M&S Footwear selection with a spacious try-on area, plus in-store bra- and suit-fitting services.

The expanded Beauty department is home to all M&S’s third-party and own brands, including the Apothecary collection, while showcasing a range of Clinique, Benefit Cosmetics and Estée Lauder fragrance products.

Dedicated Beauty Advisors are on hand while there’s colleague support to offer styling advice, and a new option that allows customers to skip the queues and pay straight away in its store fitting rooms. The Click and Collect service is also available on all its online Clothing, Home and Beauty orders.

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Vogue Williams launches Gen kidswear brand on M&S, Next digital platforms

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Influencer Vogue Williams has launched a new kidswear line called Gen with M&S and Next becoming the first online platforms to bring the unisex childrenswear concept to market. 

The line, which “reimagines childrenswear” has a focus on “versatility, durability, and timeless design”, we’re told. 

Williams curated the pieces and said the launch responds to the growing demand for longer-lasting fashion.The result is a “unique, high-quality range that allows customers to shop freely without the constraints of traditional gendered clothing”.

The age 2-8 collection of essentials includes coats, waterproof onesies, dungarees and short-and-T-shirt sets, boldly coloured with pops of neon and fun prints, while “breaking the traditional boundaries of gendered clothing”. Prices range from £10-£34.

Each piece can be personalised with patches and features a unique ‘Wear Me, Love Me, Pass Me On’ label, “encouraging a culture of sharing and customiaation that makes each garment cherished keepsake while promoting the joy of passing on well-loved pieces”.

Williams said: “Finding high-quality, super-cute clothes for kids that actually last is not easy. I really feel like the Gen range hits all those needs. Kids… get to customise their own piece, whether it’s the first or third child along the line.”

It’s produced by Poeticgem Group and marketed via its subsidiary Luminoso Brands. Gavin Foster, managing director of the latter, said: “Vogue’s styling, vision and authentic voice has been key to the success in securing these fantastic retail partners and we look forward to forging a long term partnership with all parties.”

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