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M&S still ‘most trustworthy retailer in UK’ despite devastating cyberattack – GlobalData

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December 23, 2025

It appears M&S can do little wrong in the popularity stakes. A week on from scoring top when it comes to providing AI-assisted Christmas gift inspiration, the high street giant has now been ranked as the UK’s most trusted retailer in 2025.

M&S

Even that summer cyberattack appears to have worked in its favour, proving one thing: “The difficulty shoppers faced in finding comparable alternatives elsewhere during the outage, reinforced perceptions that Marks & Spencer offers products that are genuinely hard to replace”, according to analytics company GlobalData, which surveyed 2,000 consumers. 

By restoring service and offering customers discounts in the aftermath, “the retailer further strengthened its reliability and value proposition”, it added.

“To protect its lead, Marks & Spencer must continue investing in cyber resilience, while ensuring that its quality and value messaging remain a priority”, noted the report.

As a further endorsement for British brands, John Lewis & Partners was placed second while Tesco and Sainsbury’s completed the top five most trusted retailers, with Amazon the only non-UK brand. 

Their inclusion suggests that heritage brands “benefit from familiarity and perceived accountability to UK shoppers”.

It was consistent quality and clear value for money that underpins consumer trust, with 84% and 81% of consumers, respectively, citing these factors as the leading drivers of trust in retailers. 

“These factors reassure shoppers that a retailer is reliable, fair, and worth returning to. Trust is enhanced when retailers deliver consistently positive experiences across stores and channels, backed by reliable customer service”.

Aliyah Siddika, associate retail analyst at GlobalData, added: “Marks & Spencer’s narrow lead in consumer trust over John Lewis & Partners is not guaranteed to remain in 2026. John Lewis & Partners has the infrastructure to communicate its quality and value-for-money message more clearly with its revived ‘Never Knowingly Undersold’ promise, which could help it overtake Marks & Spencer in the future. Notably, John Lewis ranks second despite a smaller store footprint, indicating the strength of its proposition and the potential for further momentum. Marks & Spencer must ensure that it remains committed to its focus on security and promoting its unique, quality-focused own-brand to retain shoppers’ trust.”

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Around a hundred prime IKKS sites remain available for acquisition across France

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December 23, 2025

On December 12, the Paris Economic Affairs Court announced its ruling in the case concerning the IKKS Group, which has been in administration since late summer. The proposal from Financière Saint James, led by Michaël Benabou in association with Santiago Cucci, was selected, involving the takeover of 92 directly operated stores and 27 Galeries Lafayette shop-in-shops, safeguarding 546 jobs across the brand’s directly operated network.

The Boulevard des Capucines flagship in Paris – Shutterstock

This ruling, in effect, left the liquidators to find a solution for more than half of the company-operated network in France. A2MJ and Asteren are handling the case, which concerns 96 outlets. Two sessions, each with a different store list, have been announced for the disposal of these sites held by IKKS Retail and IKKS Group. Each features prime addresses in key cities across France.

Prospective buyers must submit their proposals in person to Maître Van Kemmel, Commissaire de justice at the Paris Economic Affairs Court, by January 22 for the first session. This includes locations such as 8–10 rue Barbette in the Marais district of Paris, 65 rue du Président‑Herriot on the Presqu’île in Lyon, a unit in the Parly 2 shopping centre, another in the Les Terrasses du Port shopping centre in Marseille, as well as the Cap 3000 shopping centre in Saint‑Laurent‑du‑Var, and 5 rue de Toulouse in central Rennes. The offering also includes several stores in outlet centres across France.

Bids for outlets in the second session must be submitted by February 5. These include stores on rue Saint‑Aubin in Angers, avenue du Général de Gaulle in La Baule, and rue Saint‑Jean in Le Touquet. However, candidates are likely to move quickly for spaces on the highly fashionable rue Paradis in Marseille and for prime Paris addresses at 31 boulevard des Capucines, 5 rue de Sèvres, 13–15 rue Tronchet, and the three sites on the quintessentially Parisian rue des Ternes.

This presents a wealth of opportunities for retail players to secure prime pitches on flagship shopping streets in major cities.

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MBFWMadrid to extend its March 2026 edition to five days and feature 30 designers

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December 23, 2025

Mercedes-Benz Fashion Week Madrid (MBFWMadrid), the showcase organised by Ifema with the support of Madrid City Council, will extend its next edition to five days, running from March 18 to 22, 2026, to accommodate the large number of designers.

MBFWMadrid will extend its March 2026 edition to five days and will feature 30 designers. – MBFWMadrid

The event will add an extra day of catwalk shows after receiving a record number of applications, allowing more proposals to be included in the official schedule, according to Ifema in a statement, which also confirms that 30 designers will present their autumn-winter collections.

The expanded schedule “reinforces the growth momentum” that MBFWMadrid is experiencing and “consolidates its position as the benchmark platform for Spanish design,” the organisation noted.

The decision was agreed by the MBFWMadrid Fashion Committee, a key body in the platform’s “transformation and strategic repositioning” process. This committee is made up of professionals from fashion, luxury, communications and business, together with the event’s management.

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Despite a 3.1% contraction in 2025, Italy’s footwear sector sees the light at the end of the tunnel

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December 23, 2025

Despite the persistent crisis affecting the fashion sector, the Italian footwear industry is beginning to show signs of recovery, even as it closes the year down 3.1%: the third quarter, in fact, ended with a 0.9% decline, “a markedly better result than the steep contractions experienced in the first half of the year,” notes a press release from Assocalzaturifici.

Giovanna Ceolini

“The current overall picture remains complex and spares not even the highest end of the market, but the third-quarter figures point to a slowing of the decline and a first glimmer of light at the end of the recessionary tunnel,” said Giovanna Ceolini, president of Assocalzaturifici. “Despite the lack of significant improvements on the geopolitical front, our companies’ ability to maintain a strong foothold in European markets and to capture demand in the most dynamic areas, such as the Middle East, is key to navigating 2026. Although business performance is uneven, with several firms still under strain, the modest downturn expected in full-year revenue (estimated at 12.8 billion euros) confirms the resilience of Made in Italy.”

On the foreign trade front, exports reached 7.72 billion euros (-1.3%) in the first eight months of 2025. The most significant figure concerns volumes: 131.8 million pairs were sold abroad, up 4.3%. This recovery in volume was accompanied by a normalisation of average prices (58.58 euros per pair, -5.3%), signalling a correction after the double-digit increases of 2022/2023.

The EU (which takes seven out of every ten pairs exported) is growing in both value (+2.2%) and volume (+7.6%). Germany stands out with a solid 6% rise in value and 10% in pairs, while positive results were also recorded in Spain, Poland, Belgium, and Austria. Outside the EU, the Middle East remains the most dynamic region, with overall value up 13%, driven by a surge in the United Arab Emirates (+20%). Turkey and Mexico also performed well. The Far East, by contrast, remains under pressure, with a contraction of more than 20% in both volume and value, affected by the sharp slowdown recorded in China (-24.6% in value) as well as in all the other main Asian markets (Hong Kong, Japan,and South Korea), and by the CIS region (-9.2%, with -17.8% in Russia), still hampered by the conflict.

“The US market remains under close watch, with the eight-month period closing up 2.9% in value against a decline in volumes (-4.2%). The sector is cautiously assessing the impact of the tariffs set under the US-EU agreement: while August registered a discouraging -17.8% in value, preliminary September data show a responsiveness that was, in some respects, unexpected. To date, 55% of member companies exporting to the US judge the effects of the tariffs to be far from negligible, with one in five companies facing severe difficulties,” the note concludes.

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