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Most workers want an AI chatbot to be their work best friends, a new KPMG study says

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Could we soon see a world in which AI becomes your cherished work spouse? As worker loneliness becomes more and more of a business risk and job pessimism hits its worst point in a decade, it may not be too far off.

A new study from advisory firm KPMG found that 45% of workers surveyed reported feelings of loneliness in the workplace, and the majority would trade 20% in salary in exchange for working with close friends. And 99% of workers are interested in an AI chatbot that could become a close friend or trusted companion at work. 

There’s a business case, too: Nearly 90% said friendship-enabling cultures are crucial for retention.

I started wondering how leaders should be balancing the influx of new techand, apparently, a desire to befriend itwith worker wellbeing. I called Leslie Hammer, the director of Oregon Healthy Workforce Center, who specializes in the effects of workplace conditions on mental health and wellbeing. She says it’s up to humans—not AI—to make employees feel safe and supported at work.

“Can AI help reduce loneliness? I am very skeptical of that,” Hammer told me. “The personal relationships and the history and the psychological safety that people develop over time, what that does is it enables people to trust and feel that if they share something, they’re not going to get denigrated.”

Instead of investing in a cadre of AI work buddies for employees, she advises leaders to take a three-pronged, human approach to supporting their workers during this time of uncertainty: Increasing control (giving people autonomy over how and when they work); decreasing demands (fostering a group discussion of how to make work more efficient); and increasing support (creating spaces and opportunities where coworkers can encourage each other).

“This is so basic and easy,” Hammer says. “There’s a direct line between what they are doing, how they’re treating their employees and the outputs that they see.” 

Kristin Stoller
Editorial Director, Fortune Live Media
kristin.stoller@fortune.com

Around the Table

A round-up of the most important HR headlines.

The number of  people with college degrees among the ranks of the long-term unemployed has been steadily increasing over the past decade. New York Times

Students are applying to internships earlier, with almost 15% of the class of 2028 applying to at least one by the middle of their freshman year. Bloomberg

Job seekers need to change their approach to handle a job market that’s worse than it looks. Washington Post

Watercooler

Everything you need to know from Fortune.

Automation anxiety. New data from AI startup Anthropic says businesses are primarily using AI to automate tasks, potentially jeopardizing entry-level jobs. —Sasha Rogelberg

Resume reinvented. After sending out more than 1,000 job applications without success, this Gen Z graduate campaigned on Wall Street with a custom sign to land a gig. —Emma Burleigh

Micromanagement method. Under Armour CEO Kevin Plank says micromanagement is “totally underestimated” in business. —Sydney Lake

This is the web version of Fortune CHRO, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.



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Big 12 in advanced talks for deal with RedBird-backed fund

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The Big 12 Conference is in advanced talks with an investment firm backed by RedBird Capital and Weatherford Capital for a $500 million cash injection, according to a person familiar with the matter. 

The deal, via Collegiate Athletic Solutions, known as CAS, follows failed talks earlier in the year for a direct investment into the Big 12, and would mark the first major conference-wide capital deal in major US college sports. 

The partnership would offer the 16 member universities a line of credit of roughly $30 million each and is close to being finalized, the person added, asking not to be named discussing private information.

Many colleges are facing mounting financial pressures from rising athlete pay and escalating coaching salaries, driving the demand for upfront capital. Conferences and schools are increasingly looking for funds to be repaid over several years, often secured against future revenue from media rights. 

The Big 12 confirmed the negotiations in a statement to Yahoo! Sports, which first reported details of the deal. A representative for the Big 12 could not be reached for comment. 

After years of pushing back on institutional investment, deals are now starting to be struck. Big 12 member the University of Utah is in advanced talks for an equity partnership with Otro Capital, which will take an equity stake in Utah Brands & Entertainment, a new for-profit vehicle aiming to boost revenue for the school’s athletics program. 

Earlier this year, the Big 12 came close to striking a deal with CAS, but talks faltered at the last stage. This followed failed negotiations with CVC Capital Partners in 2024 for a potential private equity investment of up to $1 billion in exchange for a 15% to 20% stake in the conference.

The Big Ten has also paused negotiations on a $2.4 billion loan from California pension fund subsidiary UC Investments, following opposition from key members like the University of Southern California and Michigan.

Big 12 Commissioner Brett Yormark stated at SBJ’s Intercollegiate Athletics Forum on Tuesday that the league is not planning to sell a stake in the conference. Instead, the Big 12 would consider a partnership focused on business growth.

The search for new capital is considered crucial for the Big 12 to close the financial gap with rivals such as the SEC and Big Ten, which distribute significantly more cash to member institutions.

Numerous colleges, including Kentucky, Clemson and Michigan State are setting up separate commercial vehicles in order to receive outside investment without giving up ownership of their athletics programs. The model follows similar deals among European football leagues, where private equity firms have invested in a vehicle housing media and commercial rights

The Big 12 has a $2.3 billion media rights deal with ESPN and Fox, running through the 2030-31 season. The six-year contract stabilized the conference post-Texas and Oklahoma’s exit.

Read More: Centerview, RedBird Advise Paramount on $108 Billion Netflix Bid

RedBird, led by Gerry Cardinale, manages $12 billion and counts AC Milan, Boston Red Sox and Liverpool FC owner Fenway Sports Group, LeBron James’ SpringHill Co. and regional broadcaster Yes Network among its investments, according to its website. Weatherford Capital is co-founded by Drew Weatherford, a former college football player for Florida State University.



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U.S., Mexico strike deal to settle Rio Grande water dispute

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The US and Mexico agreed to end a dispute over water at the border with Texas, days after President Donald Trump vowed to impose additional tariffs.

Both governments agreed that Mexico will deliver an additional 202,000 acre-feet of water beginning the week of Dec. 15 and finalize a broader distribution plan by the end of January, the US Department of Agriculture said in a statement on Friday.

The agreement seeks to “strengthen water management in the Rio Grande basin” within the framework of the 1944 Water Treaty, Mexico’s Foreign Ministry said in a separate statement on Saturday. The treaty requires Mexico to deliver 1.75 million acre-feet of water over five years to the US from the Rio Grande River, while the US is required to deliver 1.5 million acre-feet of water to Mexico from the Colorado River.

The deal eases rising tension between the countries after Trump threatened to slap additional 5% tariffs on Mexican imports and set a deadline for water deliveries starting Dec. 31. Communities along the US-Mexico border in Texas have been affected by water shortages, with the Trump administration pledging a $12 billion lifeline for farmers impacted by US tariffs.

Talks between both administrations continued during the week.

The US administration says that Mexico is 865,000 acre-feet short of water delivery requirements and has accused Mexico of ongoing delivery shortfalls that have caused water shortages for farmers and ranchers in the Rio Grande Valley. Mexican President Claudia Sheinbaum’s government has insisted it has not violated the treaty, saying it has continued to make water deliveries despite a serious drought in the region.

In Friday’s statement, US Agriculture Secretary Brooke Rollins called the agreement “a step in the right direction” but warned that the Trump administration may follow through with additional tariffs on Mexican imports if the country continues to violate the water treaty.

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At least 2 killed and several more hurt in shooting at Brown University in Rhode Island

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At least 2 people were killed and several more injured in a shooting in the area of Brown University on Saturday, a law enforcement official said, as the Ivy League school issued an active shooter alert and urged students and staff to take shelter during the second day of final exams.

Police did not immediately release details about the number of victims, their conditions or the circumstances of the shooting. The official who gave the tally of at least two dead could not publicly discuss details of the ongoing investigation and spoke to AP on condition of anonymity.

University officials initially told students and staff that a suspect was in custody, before later saying that was not the case and that police were still searching for a suspect or suspects, according to alerts issued through Brown’s emergency notification system.

“We’re still getting information about what’s going on, but we’re just telling people to lock their doors and to stay vigilant,” said Providence Councilmember John Goncalves, whose ward includes the Brown campus. “As a Brown alum, someone who loves the Brown community and represents this area, I’m heartbroken. My heart goes out to all the family members and the folks who’ve been impacted.”

The reported shooting occurred near the Barus & Holley building, a seven-story complex that houses the university’s School of Engineering and physics department. According to the university’s website, the building includes more than 100 laboratories, dozens of classrooms and offices.

Engineering design exams were underway in the building when the shooting occurred.

President Donald Trump said late in the afternoon that he has been briefed on the shooting.

“God bless the victims and the families of the victims!” he said on his social media site.

Students were urged to shelter in place as police responded to the scene, and people were told to avoid the area. A police officer warned media to take cover in vehicles because the area was still an active scene.

Officials cautioned that information remained preliminary as investigators worked to determine what had occurred.

Police were actively investigating and still gathering information from the scene, said Kristy DosReis, the chief public information officer for the city of Providence. The FBI said it was assisting in the response.

Brown is a private institution with roughly 7,300 undergraduate students and more than 3,000 graduate students. Saturday was the second day of final exams for the fall semester.



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