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Mixed messages over March UK footfall as Easter shift makes comparisons tough

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One month, two contrasting views on how retail footfall performed in March compared to both February and 12 months ago.

Photo: Pexels

And prepare for more confusion for April with the British Retail Consortium (BRC) telling us to expect the later shift in the timing of this Easter holiday (18-21 April) distorting year-on-year comparisons for retail footfall in both April and March. It will lead to an artificially higher April reading, but lower March figures, the BRC said.

So what happened in March (02 March-05 April) footfall on a year-on-year (YoY) comparable basis? The BRC-Sensormatic data shows total UK footfall fell by 5.4% compared to a year ago.

High Street footfall dipped 4% YoY last month but shopping centres suffered the most, dipping 5.8%, while retail park footfall fared slightly better, down just 1.2% in March.

Looking at the regional performances, footfall fell YoY across all nations, down 4.9% in England, 6.6% in Scotland, 8.3% in Wales, and the largest decrease of 9% in Northern Ireland.

Over at MRI Software, it says YoY footfall in March actually rose by 2.6% in all UK retail destinations “which is encouraging given the shift in Easter holiday timings this year”, it noted.

It said strong activity was recorded in high streets (+3.2%), retail parks (+2.6%), and shopping centres (+1.1%). This was mainly driven by the final week of the month where footfall was 7% higher in all UK retail destinations. But it added: “This is in comparison to Easter weekend last year and will be abnormally higher due to retail stores and destinations remaining closed on Easter Sunday”.

It also says weekday and weekend footfall in March rose YoY by 5.5% and 2.4% respectively. Compared to 2019 levels, weekend footfall remains only 5.5% lower and the gap has narrowed significantly for weekday footfall (-10.8%) indicating that the return to office is becoming more of a normality.

Even the two sets of reports failed to agree on month-on-month (MoM) data.

BRC said March sales were down 0.2% compared to February, also falling on high streets and shopping centres by 0.1% while retail parks dipped 2%.

For MRI Software, “retail footfall remained upbeat in March as overall visitor activity rose by 4.6% from the month before”. 

This uplift was predominantly driven by a 7% rise in high streets followed by a 4.3% increase in retail parks with “both trends… influenced by the fourth week of the month which coincided with payday and Mother’s Day”. Shopping centre activity, however, fell marginally by -0.1% from the month prior.

Helen Dickinson, BRC CEO said of its report: “With Easter falling in April this year, footfall in March could not compare to last year when families were already enjoying their Easter holidays. [But] London saw only a minor dip in footfall compared to other parts of the country.
 
 “Global uncertainties resulting from tariffs and a potential economic slowdown could reduce the appetite for shopping trips in the coming months.”

And Andy Sumpter, retail consultant EMEA for Sensormatic, added: “After a bumpy few months, March made for disappointing footfall. With Easter this year landing in April, some of the downturn in store visits in March could have been from consumers withholding Easter spend.  Retailers will now be hoping that strong Easter trading can help balance out a slow start to spring.
 
“It’s worth noting, however, that there were some brighter moments for shopper counts in March – although, sadly, not enough of them to have had a material impact on the overall figures.  Mother’s Day in particular delivered a standout performance, driving a +13.4% uplift in High Street footfall compared to last year.”
 

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Chanel appoints Kendrick Lamar as brand ambassador for eyewear

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Chanel has tapped Grammy-winning rapper and entrepreneur Kendrick Lamar as the face of its upcoming eyewear campaign, set to launch on April 22, 2025. The appointment marks a bold move by the French luxury house to deepen its cultural footprint through collaborations that blend fashion, music and storytelling.

Kendrick Lamar fronts Chanel’s latest eyewear campaign as the brand’s new ambassador. – Photo: Karim Sadli

 
The Spring 2025 campaign highlights Chanel’s latest eyewear collection and features Lamar alongside actors Margaret Qualley, Lily-Rose Depp and Nana Komatsu. With this move, Chanel aims to engage younger, culturally connected consumers in key global markets.
 
Chanel first began building ties with Lamar in 2023, when he wore a custom look by the house to the Met Gala. In early 2024, his creative company pgLang collaborated with Chanel on “The Button,” a fashion short film that premiered during the brand’s haute couture presentation in Paris.

“Chanel has a timeless legacy, and that is always something I can get behind,” said Lamar. “Since they don’t make clothes for men, I knew it would have to be glasses.”

Kendrick Lamar attends the 2023 Met Gala celebrating “Karl Lagerfeld: A Line of Beauty.”
Kendrick Lamar attends the 2023 Met Gala celebrating “Karl Lagerfeld: A Line of Beauty.” – Photo: Getty Images / Arturo Holmes

Eyewear remains one of Chanel’s most dynamic commercial categories, serving as an entry point for new customers. The brand has continued to grow its presence in this segment with expanded retail efforts and seasonal storytelling. According to Bruno Pavlovsky, president of Chanel’s fashion division, eyewear is more than a functional accessory—it plays a strategic role in the house’s business model and overall brand strategy.
 
With this appointment, Lamar joins a select group of male ambassadors at Chanel, including G-Dragon and Timothée Chalamet. The partnership is expected to evolve beyond the eyewear campaign, with additional creative projects led by pgLang. The collaboration bridges Chanel’s heritage fashion codes with contemporary cultural storytelling.
 
As the campaign rolls out this week, Chanel’s move reflects a growing shift in luxury marketing, where cultural credibility and cross-industry partnerships are essential to maintaining global relevance in a competitive landscape.

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Seen expands into all Ulta Beauty stores nationwide

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Hair and skin brand Seen has announced its retail expansion with Ulta Beauty. 

Seen expands into all Ulta Beauty stores nationwide. – Seen

Following a successful debut in 2023 through Ulta Beauty’s Sparked platform for emerging brands, Seen will expand into over 1,400 Ulta Beauty stores nationwide as of this month.

“We are truly grateful for the partnership with Ulta Beauty and thrilled to expand Seen’s presence into all stores nationwide,” said Iris Rubin MD, Harvard-trained dermatologist and co-founder of Seen. 

“Ulta Beauty has been an incredible partner, and this milestone represents a pivotal moment for our brand. Ulta Beauty guests deserve products that deliver stronger, smoother, healthier-looking hair, and are safe for all skin types, including sensitive, acne-prone, and eczema-prone skin. With Ulta Beauty’s nationwide reach, we are excited to offer Seen to even more consumers who are looking for haircare solutions that deliver proven results for their hair, skin, and scalp.”

Seen has established itself as a leader in the “skinification” of haircare, bringing advanced dermatological science to a category traditionally focused on aesthetics alone. The brand’s patented, award-winning formulas are clean, vegan, cruelty-free, and clinically proven to support both hair and skin health. 

“We are thrilled to expand on our existing partnership with Seen, offering the brand exclusively in all stores nationwide,” added Penny Coy, senior vice president of merchandising, Ulta Beauty. 

“Our engaged hair care and skin care loving guests are more informed than ever before, actively seeking Seen’s products because they not only deliver results but also address their specific hair and skin concerns with dermatologist-developed solutions. We are so proud of the brand’s growth over the years, from launching in select doors through Sparked, to being an exemplary Conscious Beauty brand, certified across all five pillars including vegan, clean ingredients, cruelty-free, sustainable packaging and give back, and now launching in all stores nationwide. We are looking forward to having new and existing guests discover and incorporate the brand’s efficacious formulas in their beauty routine’s this year and beyond.”

Copyright © 2025 FashionNetwork.com All rights reserved.



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DHL to suspend global shipments of over $800 to US consumers

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Reuters

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April 21, 2025

DHL Express, a division of Germany’s Deutsche Post, said it would suspend global business-to-consumer shipments worth over $800 to individuals in the United States from April 21, as U.S. customs regulatory changes have lengthened clearance.

Reuters

The notice on the company website was not dated, but its metadata showed it was compiled on Saturday.

DHL blamed the halt on new U.S. customs rules which require formal entry processing on all shipments worth over $800. The minimum had been $2,500 until a change on April 5.

DHL said business-to-business shipments would not be suspended but could face delays. Shipments under $800 to either businesses or consumers were not affected by the changes.

The move is a temporary measure, the company said in its statement.

DHL said last week in response to Reuters questions that it would continue to process shipments from Hong Kong to the United States “in accordance with the applicable customs rules and regulations” and would “work with our customers to help them understand and adapt to the changes that are planned for May 2.”

That came after Hongkong Post said last week it had suspended mail services for goods sent by sea to the United States, accusing the U.S. of “bullying” after Washington cancelled tariff-free trade provisions for packages from China and Hong Kong.

© Thomson Reuters 2025 All rights reserved.



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