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Miami-Dade Tax Collector says he’s cracking down on DMV ‘appointment scalpers’

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Miami-Dade Tax Collector Dariel Fernandez says the long lines and wait times that have plagued Department of Motor Vehicles (DMV) sites in the county for years aren’t exactly happening naturally.

His Office said it has uncovered a “network of appointment scalpers profiting from driver’s license scheduling.”

They use the DMV’s free appointment-scheduling online portal to hoard appointments, the Office said, and then resell them for a profit, creating false demand and a headache for those truly seeking services.

Fernandez said he’ll be working with Miami-Dade officials and law enforcement to crack down on the “fraudulent and exploitive activity.”

“We know who they are and how they operate. We will not accept any appointment obtained through system abuse,” Fernandez said in a statement Monday.

“Our office is committed to ensuring that all residents have fair and equal access to services without interference from those seeking to exploit the system.”

Residents have long complained about seemingly endless queues and canceled appointments at driver’s license locations across Miami-Dade and Broward counties. To address the issue, some sites have added kiosks and Florida Highway Patrol officers have been sent to DMVs in Miami-Dade to handle security and address safety disturbances.

Fernandez, a software technology entrepreneur and past Community Council member, successfully ran for Tax Collector last year on a promise to leverage technology to improve services and accessibility to county services. That may include putting much of the DMV’s currently in-person-only services online.

The Miami-Dade Tax Collector’s Office this year is absorbing the responsibilities of the DMV for the first time. Other counties started the process more than a decade ago.

The long DMV lines in South Florida have gotten the attention of the Legislature, whose top officers are working on allocating millions to fix the problem.

“We know it exists and we’re working on it,” Senate President Ben Albritton told WPLG Local 10 News this month, adding that he and House Speaker Daniel Perez are working closely with the Department of Highway Safety and Motor Vehicles on budget earmarks to enhance DMV systems.


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Senate Appropriations Committee backs bills to promote government efficiency

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The Senate Appropriations Committee is pushing a pair of bills that are part of the Senate’s government efficiency and accountability package.

The bills, which are being shepherded by President Pro Tempore Jason Brodeur and Sen. Gayle Harrell, would modernize the government’s accountability measures and add more cybersecurity protection and information technology oversight, the lawmakers said.

“Our state has been well served by the performance metrics, planning requirements, and accountability standards Governor Bush and legislative leaders put in place nearly 30 years ago,” said Senate President Ben Albritton in a statement.

“Florida has grown and changed a lot since that time, and today technology continues to revolutionize nearly every facet of our economy and our lives, at a pace never seen or felt before. It’s not enough to know government is completing a task or providing a service, we need to know if that service is being provided well, which means we need to have new, innovative ways to measure performance. Additionally, when it comes to cybersecurity, Floridians’ personal data, and the IT infrastructure of our state – our citizens expect us to get that right.”

Both bills are scheduled to be brought up Thursday during the next appropriations committee meeting.

SPB 7024 would create the Agency for State Systems and Enterprise Technology (ASSET) that would fall under the Cabinet’s control and serve as the state’s central IT governance body.

“Over my years in the House and Senate, Florida has tried many different ways to manage Information Technology. We have implemented several different structures, but we continue to face challenges,” said Harrell, a Stuart Republican.

This legislation creates the Agency for State Systems and Enterprise Technology as a cabinet agency, bringing consolidated consulting teams divided by program areas to provide specific assistance to agencies and feedback to help develop guidelines and standards that will help make sure our data is protected,”

SPB 7024 would also require agencies to do cybersecurity risk assessments biennially and add new reporting when an IT project is one month late or $1 million over budget.

“Additionally, the bill enhances IT efficiency and modernization by requiring standardization and oversight of IT procurements, tracking and addressing technical debt to modernize outdated systems, and creating an IT test laboratory to ensure agencies understand what they need and the capabilities of tools and services they purchase,” according to a press release.

The second bill (SPB 7026) adds new reporting requirements and says “long-range program plans must include information about the implementation status of any law enacted in the previous legislative session” until all provisions of the law have been put into effect.

“The bill also outlines specific performance measures that must be included, such as administrative costs as a percentage of agency costs; percentage of corrective actions taken within 6 months after audit findings; totals and percentages spent on services by private attorneys; information on licensures and permits timeframes; and, contracting information,” per the release.

“The Government Efficiency Task Force, on which several Senators served, recommended modernizing the Long-Range Program Plan to improve flexibility, simplify processes, and shift a focus to measured outcomes as opposed to outputs,” said Brodeur, a Sanford Republican.


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Vanessa Oliver measure to loosen wine keg regulations headed to House floor

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A bill to nix current law requiring “reusable” kegs for wine producers is now heading to the full House for a vote.

The House Commerce Committee heard the proposal (HB 6015) that would remove some limits for wineries in Florida. The committee voted unanimously in favor of the measure with little discussion.

Rep. Vanessa Oliver, a Port Charlotte Republican, filed the measure to end the requirements that wine producers use “reusable” kegs.

“It is unlawful for a person to sell within this state wine in an individual container holding more than 1 gallon of such wine, unless such wine is in a reusable container holding 5.16 gallons or a glass container holding 4.5 liters, 6 liters, 17.9 liters, 12 liters, or 15 liters,” the current law reads.

Oliver’s measure simply seeks to remove that one word, “reusable,” from the statute that was enacted about a decade ago.

The House bill is mirrored by a similar measure (SB 578) winding through the Senate. The bill in that chamber is sponsored by Sen. Tom Leek, a St. Augustine Republican representing coastal areas just north of Daytona into St. Johns County.

Oliver said it may seem like a small adjustment. But for winemakers in Florida, it’s an essential change and can make a difference in taste of the final product.

“This was actually brought to me by one of my constituents who is a blueberry farmer in DeSoto County,” Oliver said in a Florida Politics interview in February. “He is part owner of a winery and they make blueberry wine out of his blueberries and sell it throughout the Southeastern United States.”

The problem for the blueberry farmer is they cannot distribute the wine in large quantities in Florida because it can only be sold in reusable kegs, which are usually made of metal. Oliver said that negatively impacts the taste of the wine.

“It’s really hindering their ability to sell their products to restaurants in our state,” Oliver said. “They normally use a glass keg that’s recyclable, but not reusable.”

While Florida will never be known as a wine region like other states such as California or Washington, there are still about three dozen wine producers in the Sunshine State, according to the American Winery Guide.

Oliver’s proposal doesn’t change the size of the kegs that are permitted or the size of any container for wine sales. The proposed change would not eliminate “reusable” kegs. But it would make them optional and Oliver says the glass kegs are simply better for the taste of the product.


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Tampa General Hospital is working to improve health care access in rural Palm Beach County communities

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Through a series of strategic partnerships, Tampa General Hospital continues to expand access to world-class care and transform health care delivery through innovation and technology. The latest announcement aligns closely with Senate President Ben Albritton’s priority of sparking a Rural Renaissance in the Sunshine State.

Tampa General Hospital and the Health Care District of Palm Beach County reached an agreement earlier this year for Tampa General to provide administrative leadership, operational management and strategic support for Lakeside Medical Center, the Health Care District’s public teaching hospital in Belle Glade.

“With this agreement, we’re extending the strategic, operational and clinical expertise we offer at Tampa General to support the leadership, providers and teams at Lakeside Medical Center and expand access to world-class care in the Glades,” said John Couris, President and CEO of Tampa General Hospital. “It’s the best of both worlds — high quality care close to home.”

Florida’s rural areas, like most other states across the nation, have historically experienced a lack of access to high-quality health care. While the state of Florida has made strides to close the gap, there is still more work to be done. Studies have shown that rural communities experience a 40% higher preventable hospitalization rate and a 23% higher mortality rate compared to urban communities.

Lakeside Medical Center, which opened in Belle Glade in 2009, is run by the Palm Beach County Health District. The District’s Board of Commissioners approved a Management and Administrative Services Agreement during an open session on Dec. 11 after hearing a presentation from Tampa General leadership. Effective Feb. 1, Tampa General will work with Lakeside Medical Center to enhance quality of care, strengthen clinical training, recruitment and retention, and improve financial status.

“This strategic partnership combines the strengths of both organizations to advance access to high-quality health care for underserved populations,” said Darcy J. Davis, Health Care District of Palm Beach County President and CEO. “By joining forces with Tampa General, the health and wellness of our Glades communities will prosper for generations.”

Tampa General appointed Ron Doncaster vice president of business operations and integration at Lakeside Medical Center. In this role, Doncaster will oversee operations, facilitate service integration, supervise personnel and offer recommendations for innovative programming and expansion opportunities.

Doncaster takes on this role with decades of experience in health care leadership and administration, having managed operations at some of the nation’s most prestigious health care systems, including Mass General Brigham. Most recently, he served as Interim Chief Operating Officer at Tampa General, overseeing all clinical and operational strategies and managing partnerships with key constituents.

“Our No. 1 goal is to meet the needs of the community,” Doncaster said. “With improved delivery models and expanded access to specialists, we can elevate the level of care available in the community without losing the personal service only a local hospital can provide.”

Couris, Davis and Doncaster, along with Stacey Brandt, executive vice president and chief administrative officer at Tampa General, participated in a town hall last week with the team at Lakeside to outline their joint vision for Lakeside and answer questions.

Belle Glade residents have responded with overwhelming support for the strategic partnership. “It’ll be a game-changer for this community,” resident Connie Boldin Jr., told CBS 12 in West Palm Beach.

Under the agreement, the Health Care District of Palm Beach County maintains ownership of the hospital and its assets. The agreement does not impact the rights or obligations of Health Care District employees assigned to Lakeside Medical Center.

Tampa General’s work with Lakeside Medical Center marks an expansion of Tampa General’s existing network of providers and services in Palm Beach County and the Treasure Coast, which already includes primary care, cancer care, digestive health, kidney care, radiation, oncology and general surgery.

Tampa General is one of the largest and most innovative academic health systems in the nation. The system features more than 150 care locations across the Sunshine State. TGH is ranked No. 2 in Florida and a top 50 hospital nationally by U.S. News & World Report.


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