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I lead IBM Consulting, here’s how AI-first companies must redesign work for growth

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Across every industry, organizations are investing heavily in the potential of artificial intelligence to reshape how they operate and grow. Nearly 80% of executives expect AI to significantly contribute to revenue by 2030, yet only 24% know where that revenue might come from. 

This isn’t an awareness gap. It’s an architecture gap.

The companies already capturing AI’s value aren’t waiting to discover it through pilots and proofs-of-concept. They’re engineering it through deliberate choices about how work gets designed, how human and digital workers come together, and how productivity savings are reinvested. 

From our work with enterprises across every major industry, a clear divide is emerging. 

Some organizations are bolting AI onto legacy workflows and gaining marginal productivity. Others are redesigning how value gets created and building growth trajectories competitors can’t replicate.

By 2030, this won’t be just a short-term positioning advantage. It will determine who remains in business. The difference comes down to three architectural choices that separate AI-first enterprises from everyone else.

Redesign Work Itself, Don’t Just Augment It

Most AI adoption fails because organizations are automating fundamentally broken processes. They’re making inefficient work more efficient—and wondering why transformation doesn’t happen.

AI-first enterprises start with a different question: If we were designing this work today with no legacy constraints, what outcome do we want? And what combination of human judgment and AI capability achieves that outcome best?

Nestlé provides a powerful example of a more than a centry-old global enterprise. The company isn’t just adding AI features to existing systems. They’re building an AI-powered enterprise architecture that understands their entire product ecosystem, supply chain, and consumer relationships in ways generic models never could. The goal isn’t incremental improvement—it’s the capability to deliver superior products faster while creating more personalized experiences for employees and customers.

Riyadh Air represents the opposite end of the business spectrum—a startup with no legacy constraints. But the principle is identical. The airline is building an AI-native operation from day one, with a unified architecture connecting operations, employees, and customers as a single intelligent system.

The insight both share is that the digital backbone isn’t just infrastructure. It’s the intentional architecture that allows humans and AI to work as integrated capabilities, creating adaptability that compounds over time.

Build Proprietary Intelligence, Not Just Access to Models

By 2030, everyone will have access to powerful AI models. The winners will have customized AI that knows their business better than any third-party AI possibly could.

L’Oréal isn’t just using AI to accelerate R&D. They’re building a custom AI foundation model trained on their proprietary formulation data, scientific research, and sustainability requirements.
These models will give their scientists capabilities no competitor could replicate, enabling new scientific possibilities that wouldn’t otherwise exist.

In our recent survey, more than half of executives expect their competitive edge to come from AI model sophistication specifically. Sophistication also comes from proprietary data, custom models tuned to specific challenges, and continuous learning loops. Organizations need multi-model portfolios – some proprietary, some licensed, all integrated into architectures that evolve as quickly as their markets.

The most valuable companies won’t be those with the most data. They’ll be the ones that turn data into AI-driven decisions at scale, with intelligence competitors can’t mimic by simply licensing better models.

Engineer Growth Loops, Not Just Efficiency Gains

Most AI strategies fail because they treat productivity as the destination.

Executives expect AI to boost productivity by 42% by 2030. But if you bank those gains as cost savings, you’ve fundamentally misunderstood the opportunity. AI-first enterprises treat productivity as fuel by reinvesting efficiency gains into new products, services, and markets.

The pattern works like this: AI-driven efficiency frees capital and talent. That freed capacity funds innovation in new markets. New markets generate new data. New data trains better AI. Better AI creates more efficiency. The loop accelerates.

L’Oréal scientists won’t just make formulations faster—this speed will allow them to explore sustainable ingredients that were not economically feasible before. Nestlé isn’t just optimizing supply chains—they’re using those gains to build direct consumer relationships that transform how people interact with their products. Riyadh Air isn’t just building a new airline—they’re stripping out fifty years of legacy in a single stroke that will define the next decade of aviation.

This creates exponential divergence. While laggards optimize margins, leaders accelerate into new markets, building capabilities that compound. By 2030, the gap won’t be measurable in productivity percentages. It will be measurable in entirely different business models.

The Questions That Determine Who Wins

The next era of growth won’t be predicted. It will be engineered. Leaders must answer three uncomfortable questions now:

  1. If we redesigned our operations with AI-first principles, what would we stop doing entirely? Not what would we do faster, rather, what would we eliminate? Most organizations discover that 30-40% of their workflows exist solely to compensate for constraints that AI removes. But elimination requires courage optimization avoids.
  2. What proprietary intelligence could we build that competitors can’t replicate? Not what AI can you license, but what AI could you engineer—built on the human expertise unique to your organization—that is so deeply tuned to your business that competitors would need a decade to catch up?
  3. Are we banking productivity gains or reinvesting them into growth loops?  Cost savings are finite, but growth loops are exponential. Which one is your strategy building?

By 2030, the companies that can answer these questions won’t just be more productive. They’ll be operating in markets competitors didn’t know existed, with capabilities competitors can’t build, and business models competitors can’t afford.

The real risk isn’t moving too fast on AI. It’s engineering too slowly while competitors redesign the game entirely.

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.



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U.S. Supreme Court ruling on tariffs could derail Trump’s plan to take Greenland

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The U.S. Supreme Court could rule on Tuesday that President Donald Trump’s trade tariffs are illegal—and that would throw up a significant hurdle for his plan to acquire Greenland.

President Trump posted his latest threat to take over Greenland late last night on Truth Social: “Now it is time, and it will be done!!!”

Previously, on Saturday, he threatened to impose tariffs of 10%, rising to 25%, on Denmark, Norway, Sweden, France, Germany, the U.K., the Netherlands, and Finland, rising to 25% on June 1, “until such time as a Deal is reached for the Complete and Total purchase of Greenland.”

But analysts noted this morning that the court is due to issue rulings on Tuesday and Wednesday of this week. The expectation on Wall Street is that the court will rule that the president does not have the power under the International Emergency Economic Powers Act (IEEPA) to impose tariffs on routine international trade. If that happens, Trump’s threats could become meaningless, at least in the short-term.

“Threatened U.S. tariffs … may be overturned by the U.S. Supreme Court,” UBS advised clients in a note this morning.

At ING, Carsten Brzeski and Bert Colijn said, “If the Supreme Court rules against all earlier IEEPA tariffs, Trump’s latest announcement [about Greenland] would be void, and he would have to find other tariffs. Something that would take more time.”

The ruling had been expected earlier this month. The delay has caused some to speculate that the court, which at oral arguments appeared to be skeptical of the White House’s arguments, may now be leaning toward the Trump Administration. The court has a history of taking longer to produce its big, unexpected rulings.

“While the Court is positioned to issue additional opinions this week—sessions are scheduled for Tuesday and Wednesday—our economists’ expectation is that the ruling may not come until later in the year, potentially as late as June,” Jim Reid and his colleagues at Deutsche Bank said in their morning note.

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.



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Elon Musk: AI, robotics will make work optional and money irrelevant in 10 to 20 years

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In the future, Elon Musk sees humans as metaphorical vegetable farmers.

The Tesla CEO said at the recent U.S.-Saudi Investment Forum in Washington that in the next 10 to 20 years, work will be optional, likening the decision to have a job to the more laborious upkeep of a vegetable garden.

“My prediction is that work will be optional. It’ll be like playing sports or a video game or something like that,” Musk said. “If you want to work, [it’s] the same way you can go to the store and just buy some vegetables, or you can grow vegetables in your backyard. It’s much harder to grow vegetables in your backyard, and some people still do it because they like growing vegetables.”

The future of optional work will be the result of millions of robots in the workforce able to usher in a wave of enhanced productivity, according to Musk. The tech mogul, worth about $681 billion, has made the recent push to expand Tesla beyond just electric vehicles, working on consolidating his sprawling business interests into his broader vision of an AI-fueled, robotic-powered future. That includes his goal of having 80% of Tesla’s value come from his Optimus robots, despite continuous production delays for the humanoid bots. 

These advancements in automation will have other benefits, too, according to Musk. In an episode of the Moonshots with Peter Diamandis podcast earlier this month, the Tesla CEO predicted his automatons would outnumber human surgeons within the decade. These advancements in medical care would exceed the quality of service the president receives, he said.

In Musk’s imagined future, humans would need that exceptional medical care for longer. He told Diamandis overcoming the problem of a limited lifespan is a programming issue, with access to immortality within human reach thanks to AI.

“You’re pre-programmed to die. And so if you change the program, you will live longer,” Musk said.

Addressing growing pains of an automated future

To many others, the notion of an automated future is less bright, particularly amid concerns about and early evidence of AI displacing entry-level jobs, which may be contributing to Gen Z’s job market woes and flatlining income growth—more of a nightmare than a utopian dream.

But in Musk’s automated, job-voluntary future, money won’t be an issue, he said. Musk takes a page from Iain M. Banks’ Culture series of science fiction novels, in which the self-proclaimed socialist author conjures a post-scarcity world filled with superintelligent AI beings and no traditional jobs.

“In those books, money doesn’t exist. It’s kind of interesting,” Musk said. “And my guess is, if you go out long enough—assuming there’s a continued improvement in AI and robotics, which seems likely—money will stop being relevant.” 

At Viva Technology 2024, Musk suggested “universal high income” would sustain a world without necessary work, though he did not offer details on how this system would function. His reasoning rhymes with that of OpenAI CEO Sam Altman, who has advocated for universal basic income, or regular payments given unconditionally to individuals, usually by the government. 

“There would be no shortage of goods or services,” Musk said at last year’s conference.

Tesla did not immediately respond to Fortune’s request for comment.

Is Musk’s optional-work vision possible?

Creating the world Musk is describing will be a challenge, according to economists. First of all, there’s the question of whether the technology to automate jobs will be accessible and affordable in the next couple of decades. While the cost of AI is decreasing, robotics are stubbornly expensive, making them harder to scale, according to Ioana Marinescu, an economist and associate professor of public policy at the University of Pennsylvania, who alongside colleague Konrad Kording published a working paper at the Brookings Institution last year. (For example, AI expense management platform Ramp noted in April 2025 companies are now paying $2.50 per 1 million tokens—the fundamental unit for powering AI—compared with $10 a year ago.) 

“We’ve been at it making machines forever, since the industrial revolution, at scale,” Marinescu told Fortune. “We know from economics that … you often run—for these kinds of activities—into decreasing returns, as it gets harder in order to make progress in a line of technology that you’ve been at, in this case, for a couple of centuries.”

AI is progressing rapidly, she said. Large language models can be applied to myriad white-collar careers, while physical machines, which she said are necessary in automated labor, are not only more expensive, but highly specialized, contributing to the slowdown in their workplace implementation.

Marinescu agrees with Musk’s vision of full-scale automation as the future of labor, but she is dubious about his timeline—not only because of the limitations of robotics, but also because AI adoption in the workplace is still not as rapid as anticipated, despite recent tech-related layoffs. A Yale Budget Lab report from October 2025 found that since ChatGPT’s November 2022 public release, the “broader labor market has not experienced a discernible disruption” because of AI automation.

Then there’s the matter of what these sweeping changes in labor will mean for the millions—or possibly billions—of people without jobs. Even with an established need for a universal basic income, finding the political willpower to make it happen is a different issue, said Samuel Solomon, an assistant professor of labor economics at Temple University. He told Fortune the political structure supporting the transformed labor force will be just as important as the technological one. 

“AI has already created so much wealth and will continue to,” Solomon said. “But I think one key question is: Is this going to be inclusive? Will it create inclusive prosperity? Will it create inclusive growth? Will everyone benefit?”

The current systems have appeared to widen the gap between the haves and have-nots during this AI industrial revolution, beginning with Musk’s $1 trillion pay package. A ballooning AI bubble has also illuminated class differences, with earnings expectations being revised up for the Magnificent Seven because of the AI boom, while expectations for the rest of the S&P 493 are being revised down, according to Apollo Global Management chief economist Torsten Slok. It suggests that as of today.

“Spending by well-off Americans, driven by their surging stock portfolios, is the single most significant driver of growth,” Slok wrote in a blog post.

Existential changes from AI

Ironing out the complicated logistics of a work-optional world is one thing. Figuring out whether that’s something humans really want is another. 

“If the economic value of labor declines so that labor is just not very useful anymore, we’ll have to rethink how our society is structured,” Anton Korinek, professor and faculty director of the Economics of Transformative AI Initiative at the University of Virginia, told Fortune.

Korinek cited research, such as the landmark 1938 Harvard University study that found humans derive satisfaction from meaningful relationships. Most of those relationships right now come from work, he said. In Musk’s imagined future, the coming generations will have to shift the paradigm of establishing meaningful relationships.

Musk offered his own take on the existential future of humans at Viva Technology in 2024.

“The question will really be one of meaning: If the computer and robots can do everything better than you, does your life have meaning?” he said. “I do think there’s perhaps still a role for humans in this—in that we may give AI meaning.”

A version of this story was published on Fortune.com on November 20, 2025.

More on Elon Musk’s vision for the future:

  • Elon Musk shares 4 bold predictions for the future of work: Robot surgeons in 3 years, immortality, and no need for retirement savings
  • Bad luck, six-figure earners: Elon Musk warns that money will ‘disappear in the future as AI makes work (and salaries) irrelevant
  • Elon Musk says saving for retirement is irrelevant because AI is going to create a world of abundance: ‘It won’t matter’



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I have been coming to Davos for 16 years. I have never seen such a crisis in U.S./European relations 

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Every year business leaders, politicians and campaigning groups from around the world don their snow boots and $1,000 Arc’teryx Macai coats and head for the Swiss ski resort of Davos. Just as New Year follows Christmas, it’s January and time for the World Economic Forum’s annual meeting. 

WEF has its fair share of critics – a hot air playground for the rich and powerful, out of touch with the realities of life on Main Street, obsessed with ‘global dialogue’ and the ‘rules-based order’. The detractors charge sheet has a familiar ring. 

But when that rules-based order is itself under threat and crisis is in the air, this meeting in the mountains suddenly has a point.  

After the 2008 financial crash, and with Western capitalism on the brink of seizure, the sessions buzzed as banking leaders, including Jamie Dimon, chief executive of JPMorgan, and Bob Diamond, chief executive of Barclays, clashed with presidents and prime ministers. I was in the main congress arena in 2011 when Dimon insisted that the regulatory rection of governments had gone too far (“Too much is too much” he said) only to be slapped down by Nicolas Sarkozy, then president of France, direct from the public stage. It was a row for the ages. 

I have been coming to Davos for 16 years, and this year is the most reminiscent of those post-credit-crunch flare-ups when the very fundamentals of capitalism were being questioned. This time, it is the international order and the ability of the West to hang together in the face of glaringly different approaches to an intense series of risks. 

President Donald Trump, here for the first time since 2020, will dominate. On Gaza, Venezuela, Ukraine and most shockingly for Europe, Greenland, the president has thrown multiple boulders into a diplomatic sea already frothing with sharks. 

At the weekend, he threatened to impose increased tariffs on those who stand in the way of the US annexation of Greenland (a self-governing island and part of Denmark)—10% now, rising to 25% in June. France, Germany, the U.K., the Netherlands, Denmark, Norway, Sweden, and Finland, who have all been critical, are his target. 

“I have been coming to Davos for 16 years, and this year is the most reminiscent of those post-credit-crunch flare-ups when the very fundamentals of capitalism were being questioned…”

The European Union has responded, signaling a new trade war between two of the world’s most powerful economies. Emannuel Macron, president of France, has demanded that the EU use its ‘anti-coercion instrument’ for the first time, a trade weapon brought in to defend EU member states against Chinese tariffs in 2023. In Brussels, talk is of €93bn ($108bn) of new levies and restrictions on American companies trading in the EU. European indices are sliding. The price of gold—a hedge against market risk—has risen to new highs. 

Ursula von der Leyen, the President of the European Commission, speaks tomorrow and Trump is due on Wednesday, with the largest American contingent ever to visit the World Economic Forum – including five Cabinet Secretaries and hundreds of officials. Multiple bilateral meetings aimed at finding a solution to the increasingly fraught war of words are being hurriedly arranged. 

“Territorial integrity and sovereignty are fundamental principles of international law,” von der Leyen said over the weekend. “They are essential for Europe and for the international community as a whole. Tariffs would undermine transatlantic relations and risk a dangerous downward spiral.” 

I was at Davos in 2017 when Xi Jinping spoke of the value of free trade. And in 2018, when Trump reassured the audience that America First did not mean America Alone. In 2026, Trump will again dominate, a president in a hurry to reshape the global order. How Europe acts now will set the tone for the rest of his presidency. Can a defense deal on Greenland be done, satisfying Trump’s demands for greater security? Will he follow through on the new tariffs? Will the EU accelerate its retaliation?  

For many at the World Economic Forum this week, it seems almost preposterous to be writing such sentences. We are in uncharted territory. 



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