Hermès has appointed Paola Triolo as the new head of its Italian subsidiary, effective September 1. The luxury house veteran will also oversee the brand’s operations in Greece, marking a significant leadership transition after nearly two decades under Francesca di Carrobio.
Paola Triolo – LinkedIn
Triolo joined the Paris-based group in 2015 as Chief Information Officer, bringing with her over 20 years of experience in the luxury sector. Before joining Hermès, she was a consultant with the American firm Accenture, specialising in high-end retail and digital transformation. A graduate in economics from Milan’s Bocconi University, Triolo is now stepping into the role of Managing Director and CEO of Hermès Italy and Greece.
She will lead the Milan-based subsidiary, which continues to post strong results for the group. In the first half of 2024, Hermès reported sales of €8 billion, representing a 7% year-over-year increase (+8% at constant exchange rates), making it one of the few luxury brands to report solid growth amid a volatile global market.
Triolo succeeds Francesca di Carrobio, who joined Hermès in 1987 and has led the Italian division since 2005. Under her leadership, Hermès significantly expanded its presence in the region, establishing a network of twelve boutiques across Italy and Greece. Di Carrobio played a key role in anchoring the brand in the Italian luxury landscape, blending long-term strategy with local market expertise.
Although stepping down as CEO, di Carrobio will remain closely involved in the group’s strategic direction. She has been appointed Chief Strategic Affairs and Group Relations Officer, as well as President of Hermès Italy Operations, while continuing to serve on the Board of Directors of Hermès Italy.
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