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Goldman Sachs CIO: Prepare AI natives to shape future of work—as only they can

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Agentic AI is driving a monumental, generational shift that is poised to revolutionize industries and reshape workforce dynamics in ways we are only beginning to understand. Soon, human and AI “workers” will learn to coexist, collaborate, and thrive together. The path to that future, and the success of this collaboration, will depend on the next generation of talent leading the way.

Agentic AI refers to artificial intelligence systems that can perform tasks on behalf of humans and make independent decisions without direct oversight. These systems can reason based on context, memory, and available data, generate detailed plans, and autonomously execute the steps required to complete a task. Their growing capabilities mark a shift from passive tools to active collaborators.

While some speculate that agentic AI will displace many junior-level roles—and there may well be a certain level of recalibration—the reality is more nuanced. Rather than diminishing the importance of early-career workers, this shift makes them more critical than ever for one simple reason. The generation now entering the workforce has “grown up” alongside generative AI. They are more comfortable with its pace and equipped to shape its future. They are “AI natives.”

At the same time, as someone famously said, ‘there’s no compression algorithm for experience, and experience and sound judgement are not intrinsically an attribute of generative AI, which at best is 4 years old and still undergoing rapid evolution. Which begs the question: Who’s going to provide experienced supervision to a potentially limitless number of AI agents entering the workforce?

Understanding how we nurture a generation of AI natives—and equip them with the right skills and tools to be leaders and not passive observers of this transformation—will be critical to defining the future of work, and society at large. Their instincts, creativity, and adaptability will determine how successfully we integrate AI into our organizations not just as a tool but as a partner. The challenge ahead is beyond technological; it is cultural, educational, and distinctively human.

The new AI paradigm

Here’s the first thing we need to come to terms: This is a new game with new athletes who are likely more proficient than previous players ever will be.

Think of it this way: If you’re asked to learn the piano later in life, you might be enthusiastic and dedicated, but the odds of becoming a prodigy are slim. Similarly, think about someone who learned to use a computer well into adulthood. Even decades later, their typing, mouse usage, or navigation of user interfaces often reveals their late start.

The same dynamic is now unfolding with AI tools. A generational divide is emerging—not because more seasoned professionals lack intelligence or drive, but because they didn’t grow up with these tools. For those who aren’t AI natives, adapting to an AI-first or AI-hybrid workforce may prove more difficult than we anticipate. However, that’s where most of the institutional knowledge and experience lies. 

Several technological shifts have created similar knowledge vacuums: the introduction of computers, the internet, mobile, cloud technologies, and others. In each case, it took a decade or more before fluency became a baseline requirement for certain roles. Those who couldn’t adapt either transitioned into roles that didn’t require those skills or exited the workforce altogether. What’s different now is the speed. The AI shift is happening in years, not decades. Workers who lack proficiency in leveraging AI tools will fall behind, and those who have learned to harness it to elevate their work will advance.

As with every major technological shift, a new generation of leaders is emerging, particularly entrepreneurs whose native fluency with AI is reshaping the landscape. Consider the CEOs of companies like Devin, Windsurf, and Scale AI—all AI natives. Could one of them be the next Bill Gates or Michael Dell? It’s possible. Our responsibility as a society and as leaders is therefore twofold: to maximize the potential of this new generation of AI natives, and to ensure the rest of the workforce focuses on accelerating the “path to seniority” for our junior athletes. 

Investing in AI natives

Our priority must be to invest in junior talent who will redefine the industries we work in. While the exact contours of this transformation are difficult to predict, its scale is easy to imagine if we accept that AI is the most profound technological disruption of our time. In a world where technology evolves at sonic speed, our focus must be on ensuring that human adaptation keeps pace. Simply put, we need to train our best athletes for this new arena and equip them with the essential skills to manage and lead this change in an accelerated way.

With the arrival of agentic AI, the ability to spin up AI coworkers on demand will soon be a baseline capability. This shift will require even the most junior employees and individual contributors to master three foundational management skills: Describing a task clearly, delegating it effectively to an AI agent, and supervising the results. Supervision is especially critical in a world where agent technology is still maturing. The failure mode here is not technological, it’s organizational. Delegating work to an agent without the ability to supervise it is a recipe for disaster, which is why we must instill a new sense of quality control and agency in our people.

As an example, AI systems today are highly sensitive to how questions are posed. The prompt or “context” is processed by the AI’s attention layers, which determine the relative importance of each word or token. A slight miscommunication can be amplified, distorting the output. In the case of autonomous agents, hallucinations don’t just lead to bad answers, they can trigger incorrect or even dangerous actions. Until we are confident these tools will not act irrationally, we must keep humans in the loop. Therefore, rethinking the concept of agency is essential.

Agency, in this broader sense, includes the tasks delegated to an AI agent, how those tasks are executed, and how the agent communicates with humans, data sources, and other agents. New communication protocols like MCP and A2A are emerging to standardize these interactions. But the human role remains central.

As junior employees take on the responsibilities of “managers,” the traditional boundaries between business and engineering are dissolving. Much like how product managers and engineers have converged, today’s professionals must be fluent in both domains. To be a great engineer now means also being a great product manager: understanding the customer, defining the roadmap, identifying risks and biases, and designing compensating controls. This is the mindset we must cultivate in our AI-native workforce. They will be expected to manage their AI agents not just by issuing commands, but by understanding their capabilities and limitations, and by anticipating risks before they become problems. Supervision is key, which requires experience, and experience requires time—which, at this pace of change, is a scarce commodity. 

Cultural transformation

The rise of artificial intelligence is not merely a technological evolution—it is a cultural transformation that is reshaping the very fabric of organizations. Its impact reaches far beyond productivity gains, challenging how we structure teams, define roles, and manage performance in a hybrid workforce of humans and AI agents.

We are entering an era where developers no longer write code alone, and knowledge workers can summarize complex documents in seconds. But these are surface-level changes. At a deeper level, we must reconfigure the foundational elements of our businesses: how we collaborate, how we lead, and how we grow. This transformation is not solely technical; it is also largely psychological and managerial. As AI agents become embedded in daily workflows, human employees will experience a shift in identity, agency, and expectations. Leaders must therefore rethink management science itself. We must design new models for onboarding, training, and career development—not just for people, but for AI agents as well.

Much like humans, AI agents will require “career paths” and governance frameworks, and mapping out what role they will play, how they can be best utilized and where they should be deployed will become a part of the management process. We must also prepare our human teams to work alongside virtual colleagues who are more efficient, scalable, and can work 24 hours a day 7 days per week. And, unless we turn them off, they will never quit or retire. 

To navigate this shift, we must equip employees with the skills to manage AI responsibly. This includes the ability to communicate, delegate, and supervise. In a world where anyone can spin up a number of virtual coworkers, with the main constraint being cost, the concept of individual contributor is shifting into one of the player-coach. 

Supervision is key to this evolution. We must ensure that the one who delegates has the ability to check the quality of the work being created by an AI. Imagine an airline that, because of the introduction of the autopilot with auto-land and auto-take-off features, decides to fill some of the flights with only junior pilots. Would we sense the same level of safety and quality control? Only if we felt the junior pilots were properly equipped to supervise. 

Ultimately, cultural transformation in a period of such sharp technological advancement is about more than adopting new tools. It is about forming a new generation of leaders and accelerating their path to experience, equipping them with managerial skills from the outset and leveraging their innate familiarity and proficiency with this new technology.

Today, technology change is ahead of human change. It’s easier to change software and AIs than it is to rewire the human brain, to break old habits and create new skills. Non-AI natives—most of us—have possibly the most challenging task of all: to pass the baton to a new generation of humans entering the workforce and equip them with the skills necessary to manage something that the current generation does not fully understand. All this, without the luxury of time. 

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

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Nvidia’s CEO says AI adoption will be gradual, but we still may all end up making robot clothing

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Nvidia CEO Jensen Huang doesn’t foresee a sudden spike of AI-related layoffs, but that doesn’t mean the technology won’t drastically change the job market—or even create new roles like robot tailors.

The jobs that will be the most resistant to AI’s creeping effect will be those that consist of more than just routine tasks, Huang said during an interview with podcast host Joe Rogan this week. 

“If your job is just to chop vegetables, Cuisinart’s gonna replace you,” Huang said.

On the other hand, some jobs, such as radiologists, may be safe because their role isn’t just about taking scans, but rather interpreting those images to diagnose people.

“The image studying is simply a task in service of diagnosing the disease,” he said.

Huang allowed that some jobs will indeed go away, although he stopped short of using the drastic language from others like Geoffrey Hinton a.k.a. “the Godfather of AI” and Anthropic CEO Dario Amodei, both of whom have previously predicted massive unemployment thanks to the improvement of AI tools.

Yet, the potential, AI-dominated job market Huang imagines may also add some new jobs, he theorized. This includes the possibility that there will be a newfound demand for technicians to help build and maintain future AI assistants, Huang said, but also other industries that are harder to imagine.

“You’re gonna have robot apparel, so a whole industry of—isn’t that right? Because I want my robot to look different than your robot,” Huang said. “So you’re gonna have a whole apparel industry for robots.”

The idea of AI-powered robots dominating jobs once held by humans may sound like science fiction, and yet some of the world’s most important tech companies are already trying to make it a reality. 

Tesla CEO Elon Musk has made the company’s Optimus robot a central tenet of its future business strategy. Just last month, Musk predicted money will no longer exist in the future and work will be optional within the next 10 to 20 years thanks to a fully fledged robotic workforce. 

AI is also advancing so rapidly that it already has the potential to replace millions of jobs. AI can adequately complete work equating to about 12% of U.S. jobs, according to a Massachusetts Institute of Technology (MIT) report from last month. This represents about 151 million workers representing more than $1 trillion in pay, which is on the hook thanks to potential AI disruption, according to the study.

Even Huang’s potentially new job of AI robot clothesmaker may not last. When asked by Rogan whether robots could eventually make apparel for other robots, Huang replied: “Eventually. And then there’ll be something else.”



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The ‘Mister Rogers’ of Corporate America shows Gen Z how to handle toxic bosses

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After two decades of climbing the corporate ladder at companies ranging from ABC, ESPN, and Charter Communications (commonly known as Spectrum), Timm Chiusano quit it all to become a content creator. 

He wasn’t just walking away from high titles, but a high salary, too. In his peak years, Chiusano made $600,000 to $800,000 annually. But in June of 2024, after giving a 12-week notice, he “responsibility fired himself” from his corporate job as VP of production and creative services at Charter.

He did it all to help others navigate the challenges of a workplace, and appreciate the most mundane parts of life on TikTok.

@timmchiusano

most people are posting their 2024 recaps; these are a few of my favorite moments from the year that was, but i need to start reintroducing myself too i dont have a college degree, no one in my life knew that until i was 35 when i eventually got my foot in the door in my early 20’s after a few years of substitute teaching and part time jobs, i thought for sure i had found the career path of my dreams in live sports production i didn’t think i had a chance of surviving that first college football season but i busted my ass, stuck around and got promoted 5 times in 5 years then i met a girl in Las Vegas, got married in 7 months, and freaked out about my career that had me travelling 36 weeks a year i had to find a more stable “desk job”, i was scared shitless that i was pigeonholed and the travel would eventually destroy my marriage i crafted a narative for espn arguing they needed me on their marketing team because of my unique perspective coming from the production side i got rejected, but kept trying and a year i got that job the 7 years with espn were incredible, but also exhausting and raised all kinds of questions about corporate america, toxic situations, and capitalism in general why was i borderline heart attack stressed so often when i could see that my ideas were literally generating 2,000 times the money that i was getting paid? in 2012 i had a kid and in 2013 i got the biggest job of my career to reinvent how to produce 20,000 commercials a year for small business it took 12 rounds of interviews, a drug test i somehow passed, and a background check that finally made me tell my wife of 8 years that i didnt have a college degree they brought me in the thursday before my first day and told me what i told grace in that clip the next decade was an insane blur; i saw everything one would ever see in their career from the perspective of an executive at a fortune 100 i started making tiktoks, kinda blacked out at some point in 2019 and responsibly fired myself in 2024 to see what i might be capable of on my own with all the skills i picked up along my career journey now the mission is pay what i know forward, and see if i can become the mr rogers of corporate america cc: @grace beverley @Ryan Holiday @Subway Oracle

♬ original sound – timm chiusano

What started as short-video vlogs on just about anything in 2020 (reviews on protein bars, sushi, and sneakers) later transitioned to videos on growing up, and dealing with life’s challenges, like coming to terms when you have a toxic boss. Today, his platform on TikTok has over 1 million followers

With the help of going viral from his “loop” format where videos end and seamlessly circle back to the beginning, he began making more videos as a side-hustle on top of his day-to-day tasks in the office.

“How can I get people to be smarter and more comfortable about their careers in ways that are gonna help on a day-to-day basis?” Chiusano told Fortune.

Today, he could go by many titles: former vice president at a Fortune 100 company, motivational speaker, dad, content creator, or as he labels himself, the Mister Rogers of Corporate America. 

Just as the late public television icon helped kids navigate the complexities of childhood, Chiusano wants to help young adults think about how to approach their careers and their potential to make an impact. 

“Mister Rogers is the greatest of all time in his space. I will never get to that level of impact. But it’s an easy way to describe what I’m trying to do, and it consistently gives me a goal to strive for,” he said. “There are some parallels here with the quirkiness.”

Firing himself after 25 years in the corporate world

Even with years in corporate, Chiusano doesn’t resemble the look of a typical buttoned-up executive. Today, he has more of a relaxed Brooklyn dad attire, with a sleeve of tattoos and a confidence to blend in with any trendy middle aged man in Soho. During our interview, he showed off one of the first tattoos he got: two businessmen shaking hands, a reference to Radiohead’s OK Computer album.

“This is a dope ass Monday in your 40s,” began one of his videos.

It consisted of Chiusano doing everyday things such as eating leftovers, going to the gym, training for the NYC marathon, taking out the trash, dropping his daughter off at school, a rehearsal for a Ted Talk, eating lunch with his wife, and brand deal meetings. Though the content sounds pretty normal, that’s the point. 

“The reason why I fired myself in the first place was to be here,” he says in the video while picking his daughter up from school.

Today, Chiusano spends his days making content on navigating workplace culture, public speaking, brand deals, brand partnerships, executive coaching, writing a book, and the most important job: being a dad to his 13-year-old daughter Evelyn.

“I’m basically flat [in salary] to where I was, and this is everything I could ever want in the world,” he said. “The ability to send my kid to the school she’s been going to, eat sushi takeout almost as much as I’d like, and do nice things for my wife.”

In fact, when sitting inside one of his favorite New York City spots, Lure Fishbar, he keeps getting stopped by regulars who know him by name. He points out that one of his favorite interviews he filmed here was with legendary filmmaker Ken Burns.

Advice to Gen Z

In a time where Gen Z has been steering to more unconventional paths, like content creation or skill trades rather than just a 9-to-5 office job, Chiusano opens up a lens to what life looks like when deciding to be present rather than always looking for what’s next—a mistake he said he made in his 20s. 

Instead, he wants to teach the younger generation to build skills for as long as you can, but “if you are unhappy, that’s a very different conversation.”

“I think some people will make themselves more unhappy because they feel like that’s what’s expected of a situation,” he said.

“I would love to be able to empower your generation more, to be like somebody’s gonna have to be the head of HR at that super random company to put cool standards and practices in place for better work-life balance for the employees.” 





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Mark Zuckerberg says the ‘most important thing’ he built at Harvard was a prank website

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For Mark Zuckerberg, the most significant creation from his two years at Harvard University wasn’t the precursor to a global social network, but a prank website that nearly got him expelled.

The Meta CEO said in a 2017 commencement address at his alma mater that the controversial site, Facemash, was “the most important thing I built in my time here” for one simple reason: it led him to his wife, Priscilla Chan.

“Without Facemash I wouldn’t have met Priscilla, and she’s the most important person in my life,” Zuckerberg said during the speech.

In 2003, Zuckerberg, then a sophomore, created Facemash by hacking into Harvard’s online student directories and using the photos to create a site where users could rank students’ attractiveness. The site went viral, but it was quickly shut down by the university. Zuckerberg was called before Harvard’s Administrative Board, facing accusations of breaching security, violating copyrights, and infringing on individual privacy.

“Everyone thought I was going to get kicked out,” Zuckerberg recalled in his speech. “My parents came to help me pack. My friends threw me a going-away party.”

It was at this party, thrown by friends who believed his expulsion was imminent, where he met Chan, another Harvard undergraduate. “We met in line for the bathroom in the Pfoho Belltower, and in what must be one of the all time romantic lines, I said: ‘I’m going to get kicked out in three days, so we need to go on a date quickly,’” Zuckerberg said.

Chan, who described her now-husband to The New Yorker as “this nerdy guy who was just a little bit out there,” went on the date with him. Zuckerberg did not get expelled from Harvard after all, but he did famously drop out the following year to focus on building Facebook.

While the 2010 film The Social Network portrayed Facemash as a critical stepping stone to the creation of Facebook, Zuckerberg himself has downplayed its technical or conceptual importance.

“And, you know, that movie made it seem like Facemash was so important to creating Facebook. It wasn’t,” he said during his commencement speech. But he did confirm that the series of events it set in motion—the administrative hearing, the “going-away” party, the line for the bathroom—ultimately connected him with the mother of his three children.

Chan, for her part, went on to graduate from Harvard in 2007, taught science, and then attended medical school at the University of California, San Francisco, becoming a pediatrician.

She and Zuckerberg got married in 2012, and in 2015, they co-founded the Chan Zuckerberg Initiative, a philanthropic organization focused on leveraging technology to address major world challenges in health, education, and science. Chan serves as co-CEO of the initiative, which has pledged to give away 99% of the couple’s shares in Meta Platforms to fund its work.

You can watch the entirety of Zuckerberg’s Harvard commencement speech below:

For this story, Fortune journalists used generative AI as a research tool. An editor verified the accuracy of the information before publishing. 



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