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Galeries Lafayette Haussmann enjoys rapid growth, amid store revamp and tourism boom

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Business at Galeries Lafayette’s famed Boulevard Haussmann flagship is booming this year, amid a huge flood of tourists into the nation’s capital, and a significantly refreshed retail offer.

Outside the Galeries Lafayette store in Paris – Courtesy

In the first half of 2025, the flagship achieved double-digit sales growth, outperforming the estimated 9% increase in tourists visiting France during the same period.

Annually, some 37 million people visit the handsome Art Nouveau store, Europe’s largest – 60% of them non-French, a remarkable figure when one considers that 89 million people visited France in 2024. The recent increase in traffic and business has also been driven by a substantial revamp of key floors in this luxury bazaar.

“We have worked hard on improving the customer experience and offer and consumers have reacted very positively,” stressed Guillaume Houzé, board member and director of image, over a summer lunch Thursday.

Guillaume Houzé
Guillaume Houzé – Courtesy

Specifically, the store has expanded its space for prominent French runway brands such as Jacquemus, Lemaire and AMI, particularly in their menswear department, and has focused even more attention on their major league brands on the ground floor.

Not surprisingly, the store’s top-selling brands are Louis Vuitton and Chanel. In an ongoing revamp of the huge store, private salons have been added to key brands’ shop-in-shops at Haussmann.

“The goal is to make the customer experience comparable to a Vuitton flagship. Right now, we believe that Vuitton’s store in Galeries Lafayette Haussmann is among the top five stores of Vuitton worldwide,” noted Houzé, great-great-grandson of the store’s founder Théophile Bader, who opened the debut store in 1894.

A sneaker wall inside Galeries Lafayette
A sneaker wall inside Galeries Lafayette – Courtesy

Under buying director and board member Arthur Lemoine, the store has also expanded the presence of leading international labels, recently opening a striking Phoebe Philo boutique, adding Bottega Veneta and creating a 110-square-meter store for Paris’ favorite new American label, The Row. It has also added the only French shop-in-shop of LVMH marque Patou, which will stage its next show this Sunday in Paris. Meanwhile, the boutique of Courrèges – thanks to the direction of the brilliant Franco-Belgian designer Nicolas Di Felice – has expanded from 20 square meters to 110 square meters.

“We want to nourish that difference in our offer, with more directional fashion, compared to other places in Paris,” explained Lemoine at a suitably Lucullan lunch in Galeries Lafayette’s VIP salon.

Arthur Lemoine
Arthur Lemoine – Courtesy

Courgette flowers stuffed in crunchy vegetables served on Andalusian gazpacho, followed by cumin-inflected grilled sea bream, washed down by a rare white Bordeaux, Smith-Haute-Lafitte. The fine menu complements the sophisticated mode available in this giant retailing complex.

Familiar fixtures at major runway shows, the duo of Houzé and Lemoine are very excited about the recent debut show of Jonathan Anderson for Dior, where they sat front row.

“Personally, I thought it was formidable! We already have three Dior men’s spaces, including for shoes and fashion. And cannot wait to get Jonathan’s ideas for Dior in here in early January,” enthused Lemoine.

A tour of the main building, or buildings – there are four large, interconnected spaces at Galeries Lafayette Haussmann, including a beautiful Art Nouveau structure topped by a glass cupola – underlined how chock-a-block they are this summer. After a couple of years where the space slowly emerged from the Covid pandemic, it is now packed, with lines outside hot brands’ spaces.

The glass cupola inside Galeries Lafayette
The glass cupola inside Galeries Lafayette – Caroline Richard / Galeries Lafayette

“Do you know, the Christmas before Saturday, over 300,000 visited Galeries Lafayette Haussmann, which is pretty special,” marveled Lemoine, who is also gradually renewing its beauty, scent and wellness offer, even if Haussmann already has the largest beauty space in Europe.

The growing traffic means that the famed flagship alone will break €2 billion in turnover in 2025, impressive numbers for a store with a total retail space of 70,000 square meters.

Breaking down revenue by key categories, women’s ready-to-wear and men’s ready-to-wear each count for 20% of sales; leather goods and bags for 20%; watches for 10%; beauty for 5%; while gifting, books, home, tabletop and restaurants make up the final 25%.

Internationally, this family-owned French institution is not resting on its laurels. Galeries Lafayette already has six large department store flagships outside of France, spreading from the Gulf to Jakarta to Shanghai.

The beauty section inside Galeries Lafayette
The beauty section inside Galeries Lafayette – Courtesy

Next up, a debut store in Mumbai, where work has already begun inside an architecturally distinguished Victoria Gothic building near the central city zone of the Maidans.

“Most of the property like that is owned by the municipality, making alterations very complicated. But our building is privately owned, so we can make the sort of changes to create an exciting store,” enthused Houzé.

Galeries Lafayette Mumbai, with 7,000 square meters of shopping space, will open at the end of 2026. One suspects Théophile Bader, whose bust in the VIP salon looks out at the rooftops of Paris to the July sun shining on Sacré-Cœur on Montmartre, would have been pleased.

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Mention Me launches AI tool to help brands reach consumers through generative AI search 

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December 5, 2025

Artificial intelligence (AI) continues its march to transform businesses’/consumers’ lives with customer advocacy platform Mention Me launching ‘AI Discovery IQ’, a free-to-use tool that “helps brands reach target consumers in the new age of generative AI search”.   

Kirill KUDRYAVTSEV / AFP/Archives

It claims to allow brands to “instantly audit how discoverable they are within popular AI systems” such as ChatGPT, Claude, Gemini and Perplexity.  

According to Mention Me, 62% of UK consumers now turn to generative AI tools for product recommendations, brand discovery and comparisons, “bypassing traditional search engines entirely [so] businesses are under pressure to respond to this behaviour change,” said  the platform’s CEO Wojtek Kokoszka whose platform works with firms including Charlotte Tilbury, Huel and Puma, “helping marketing teams to boost consumer awareness and sales”.   

With AI, it says the modern customer journey, powered by natural language prompts instead of outdated keyword strings, means consumers are 4.4 times more likely to convert if they find a brand through a large language model (LLM). 

“The rise of ‘agent-mode’ assistants and AI-driven voice search has pushed brands into a new world of digital visibility. Despite this, most brands have little to no insight into how they appear in AI-generated answers”, said Kokoszka.  

AI Discoverability IQ claims to give brands an overall LLM discoverability score, specific details on areas such as technical website elements, content and structured data, and actionable recommendations to improve their AI discoverability.

Its tool generates “measurable, trackable outputs” like AI Visibility Score, brands’ prompt-based results, and a side-by-side comparisons with their competitive set. This means brands “can react quickly to improve their discoverability scores” with Mention Me’s wider suite of products and unique first-party data.  

It’s also “innovating and evolving” its platform to include more capabilities, such as the ability to benchmark against competitors, to drive further improvements for marketing leaders in the age of AI. 

Mention Me CMO Neha Mantri said: “AI Discoverability is not yet a named practice within most marketing teams; the same way SEO wasn’t in the early 2000s. But when up to 31% of consumers say they’re more likely to trust responses from generative AI than traditional search results, this needs to change. Mention Me is naming the problem and providing a solution at just the right time.”  

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Crisis pop-up charity store returns to Savile Row with big celeb, brands support

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December 5, 2025

​A host of celebrities and high-end brands have donating goods to ensure Savile Row’s latest annual ‘Pop-Up Crisis’ store will continue to support the Crisis charity event that has so far raised over £650,000 since 2018.

Image: Crisis charity

Across 8-13 December, the pop-up store at 18-19 Savile Row in London’s Mayfair will sell a curated selection of designer clothing, past stock and samples from luxury brands.

Celebs donating goods include Rosie Huntington-Whiteley, Naomie Harris, David Gandy, Jarvis Cocker, Louis Partridge, Jamie Redknapp and Emma Corrin, among others, for a week-long event and raffle with all proceeds going to help end homelessness across Britain.

Hosted by landlord The Pollen Estate, the temporary shop is also selling designer goods donated by Savile Row tailors including Mr Porter, Wales Bonner, Crockett & Jones and many other luxury brands from Barbour, Tod’s to Manolo Blahnik and Watches of Switzerland Group.

This year, celebrity model and fashion entrepreneur David Gandy will also be curating an exclusive online edit on shopfromcrisis.com, including donations from his own wardrobe as well as items from friends including Redknapp’s brand Sandbanks, Hackett and Aspinal of London.

Gandy said: “Having supported Crisis for a number of years, I’m delighted to have had the opportunity to curate my own online edit this year with the help of some of my close friends. It means a lot to know that donations from my own wardrobe are going towards such an important cause. Whether you’re looking for the perfect Christmas gift or to treat yourself, your purchase can help make a real difference to people facing homelessness this Christmas.” 

Liz Choonara, executive director of Commerce and Enterprise at Crisis, added: “Pop-Up Crisis is such an iconic event in the Crisis calendar and one that we look forward to every year. We’re thrilled to be partnering with the team once again for another week celebrating the iconic craftsmanship and style of Savile Row – with all proceeds going towards our crucial work to end homelessness.” 

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Outdoor brand DryRobe wins trademark case

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December 5, 2025

Specialist outdoor clothing producer Dryrobe has won a trademark case against a smaller label. The win for the business, which produces waterproof towel-lined robes used by cold water swimmers, means the offending rival must now stop selling items under the D-Robe brand within a week.

Image: Dryrobe

A judge at the high court in London ruled the company was guilty of passing off its D-Robe changing robes and other goods as Dryrobe products and knew it was infringing its bigger rival’s trademark reports, The Guardian newspaper.

The company said it has rigorously defended its brand against being used generically by publications and makers of similar clothing and is expected to seek compensation from D-Robe’s owners for trademark infringement.

Dryrobe was created by the former financier Gideon Bright as an outdoor changing robe for surfers in 2010 and became the signature brand of the wild swimming craze.

Sales increased from £1.3 million in 2017 to £20.3 million in 2021 and it made profits of £8 million. However, by 2023 sales had fallen back to £18 million as the passion for outdoor sports waned and the brand faced more competition.

Bright told the newspaper the legal win was a “great result” for Dryrobe as there were “quite a lot of copycat products and [the owners] immediately try to refer to them using our brand name”.

He said the company was now expanding overseas and moving into a broader range of products, adding that sales were similar to 2023 as “a lot of competition has come in”.

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