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Four in 10 UK consumers happy to let AI do their shopping for them – survey

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October 29, 2025

Consumers appear to be getting cosy with artificial intelligence (AI). When it comes to making shopping decisions, 40% are now happy letting agentic AI take charge of everyday purchases they consider “boring” (groceries, household goods or even phone bills).

Image: Checkout.com

On average, those willing to let AI transact on their behalf said they would do so up to a value of around £200 – revealing an emerging “trust threshold” for agentic commerce, according to a global study ‘Peak Season ’25: The debut of agentic commerce?’, by Checkout.com.

It said appetite “builds on habits already forming today” with many Britons already turning to AI for shopping inspiration. Some 42% say they’ve used it to find gift ideas for a partner, while 20% have even asked AI to write birthday card messages. 

But while people are happy to use AI to seek inspiration for gifts, they’re less comfortable handing over full control to an agent. Forty percent of respondents say letting agentic AI handle gifting feels “too impersonal” for gifts or special occasions, “suggesting consumers want the technology to serve as a helper rather than a substitute for moments of choice and care”.

These findings could point to a pivotal moment for UK commerce, as agentic AI has the potential to take the inconvenience out of everyday shopping, while preserving consumer choice for more personal, or enjoyable, purchases.

Jenny Hadlow, COO at Checkout.com, said: “The data also points to a generational shift already underway” with 70% of 25-34 year-olds saying they would be happy to let AI agents handle transactions.

​Among this group, 49% report already using AI to support shopping decisions, from finding deals to comparing reviews.

However, fraud and security “remain the biggest barriers”. Four in 10 (40%) shoppers worry about the risk of fraud or data misuse if autonomous agents start spending for them, and many say their willingness would depend on stronger protections such as guaranteed security (31%) or easier refunds and returns (30%). After recent, high profile data breaches, the research shows that trust will be the key to AI adoption.

Rory O’Neill, CMO at Checkout.com, added: “Consumers are drawing a clear boundary: they want agentic AI to take away the friction of everyday purchases, but still make the choices that matter most to them.

“As merchants shape their agentic commerce strategies, ensuring shoppers continue to enjoy the experience will be key to success. It’s not one-size-fits-all – the best strategies will blend automation with the human touch that keeps commerce personal.”

 

Copyright © 2025 FashionNetwork.com All rights reserved.



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Puma to supply F1 champions McLaren with motor racing kit in global deal

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January 20, 2026

Puma will supply team kit to Formula One champions McLaren this season in a multi-year global deal that also covers activities in ⁠IndyCar, World Endurance from 2027, virtual racing, and the ⁠all-female F1 Academy series. No financial details were given.

Formula One F1 – Abu Dhabi Grand Prix – Yas Marina Circuit, Abu Dhabi, United Arab Emirates – December 7, 2025 McLaren’s Lando Norris celebrates after becoming the 2025 Formula One World Champion – REUTERS/Jakub Porzycki

“Our sport is in ‍incredible ‌shape, and it’s been fantastic to ⁠see an ‌influx of major fashion ‌and lifestyle brands who are looking for deep and meaningful ways to engage with our growing global ‍fanbase,” said McLaren Racing CEO Zak Brown.

McLaren previously had a ‌deal ⁠with ​Castore, with some media ⁠reports ​suggesting that was worth 30 million pounds ($40.41 million) a year.

Puma ​also equip Ferrari and Aston Martin. Williams have meanwhile ⁠switched to ⁠US lifestyle brand New Era.

© Thomson Reuters 2026 All rights reserved.



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Estee Lauder sued by beauty tech startup for alleged theft

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January 20, 2026

Estee Lauder was sued by a self-described “disruptive” startup that accused the cosmetics giant of effectively putting it out of business by stealing technology to boost sales from jet-setting travellers in hotels.

Nomi has accused Estee Lauder of stealing its technology – Bloomberg

In a complaint filed on Friday night in Manhattan ⁠federal court, Nomi Beauty said Estee Lauder has been “driving literally billions in new revenue” to itself after abandoning contracts ⁠in 2018 and 2020, including means to determine consumers’ actual preferences for cosmetics instead of their stated preferences.

Nomi- the name is a homophone for “know me,” as in the customer- ‍said its “secret ‌sauce” was intended to help the parent of Clinique and MAC lipstick ⁠generate more revenue from luxury ‌hotel duty-free shops and in-room purchases, and become less dependent ‌on traditional retail stores. Rather than honour its contracts or follow through on discussions to purchase Nomi outright, Estee Lauder allegedly starved Nomi’s hotel partners of products, while rolling out competing programs in China, Costa Rica, ‍Malaysia, the UK and the US.

These programs “rely on the very same trade secrets Nomi had been educating Lauder about for years,” the ‌complaint said. Nomi ⁠is ​seeking unspecified compensatory, punitive, and triple damages. Estee Lauder did ⁠not immediately ​respond to requests for comment.

“Nomi’s stolen innovations brought Estee Lauder into the information age, and Estee Lauder continues to profit from them wildly,” Nomi’s ​lawyer Matthew Schwartz said in an email. Both companies are based in New York.

Since last February, Estee Lauder has ⁠pursued a “Beauty Reimagined” strategy, including prestige ⁠launches and a streamlining of its supply chain, to revive sliding sales. The strategy also called for up to 7,000 job cuts.

© Thomson Reuters 2026 All rights reserved.



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Milan menswear shows add bling with brooches

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AFP

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January 20, 2026

Long reserved for women or military dress, brooches adorned men’s chests during Milan Fashion Week, a throwback to a bygone era but with jewellery now signalling individuality, not just status.

A brooch by Dolce & Gabbana – Aleksej Shelikhov- Facebook

From huge flowers or watch brooches at Dolce & Gabbana to pins at Armani, the bling passed from hands to jackets during the fall/winter 2026/2027 shows in the Italian city.

“I like these small details, people have to pay attention to them,” said reggaeton star Rauw Alejandro, in the front row at Prada.

Chinese buyer John Chen, 45, sported a gold brooch in the shape of a triangle, the Milanese brand’s logo, on a green sweater just below his neck. “I started wearing brooches about five years ago. I like to play with them” to personalise outfits, he told AFP.

In Armani’s refined yet relaxed collection, some men sported a tie pin on their jacket lapel, while male and female models wore matching sparkling brooches. At designer Rowen Rose, a large orange stone was used to fasten a green or yellow scarf to a matching sweater.

“It gives an extra touch. It’s a good accessory- it’s become very masculine,” said Fabio Annese, a 26-year-old Milanese interior designer sporting a heart-shaped brooch at Dolce & Gabbana.

Known for its extravagant style, D&G has been selling brooches for men since entering the jewellery world in 2015, and they are “still important in more formal collections,” a spokesperson said. Among their offerings are crosses, crowns, scarabs, and flowers in gold and embellished with diamonds, the last costing a cool 7,500 euros (around $8,800).

The trend is in many ways a return to the past. In Europe, until the 18th century, the “most important” jewellery was worn by men, explained Emanuela Scarpellini, professor of contemporary history at the University of Milan.

Wealthy and powerful men used it as a sign of their status, the glittering accessories often signalling membership of a noble family or a religious order, or military rank. It was only with the rise of the middle-classes and businessmen in the 19th century that came “the idea that men should dedicate themselves to work, with a more sober attitude,” Scarpellini said at the launch of a new Milan exhibition.

“The Gentlemen,” on show at the Palazzo Morando until September, reveals how men’s jewellery since then usually served a purpose, such as watches, cufflinks and tie pins. Nowadays “there’s a new freedom,” as with clothing, said exhibition curator Mara Cappelletti, a professor of jewellery history.

“There are fewer jewellery pieces with a function, and more with a freer choice,” she told AFP. “Many of the objects men wear today were not designed for a male audience,” she said, adding that many were vintage. “The brooch has never been so popular.”

Cappelletti noted that the trend was boosted by singers and actors wearing a lot of jewellery, noting a photograph of Italian singer Achille Lauro sporting a huge white gold and diamond sculpted piece on his chest, with matching earrings. All provided by the jeweller Damiani, which sponsors the pop star. 

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