Fear or missing out (FOMO) clearly isn’t an issue for many UK consumers this year. Instead of snapping up bargains at the first possible opportunity, expect a last-minute rush by shoppers over the Black Friday weekend with Cyber Monday capturing 42% of purchases, 40% higher than Black Friday itself.
Image: Archive
Plus, order volumes on the Saturday prior to BF-weekend are “particularly low” as shoppers hold out for the main BF-weekend event, according to digital specialist fulfilmentcrowd, sharing its insights into order volumes during peak trading periods, including Black Friday weekend, pre-Christmas and post-Christmas sales.
So expect the busiest days for peak orders up until 31 January to be: 2 December (Cyber Monday); then 16 December, followed by 9 December; 3 December; 30 December; 20 January (Blue Monday); 25 November; 6 January; 13 January; and 27 January.
Of the 91 dates analysed, Black Friday came in at position #11, narrowly missing out on the top 10. Cyber Sunday came in at #35, and Cyber Saturday is #75, “showing that while Black Friday weekend kicks off festive spending, the approach to Christmas sees the majority of orders during peak”.
Moving onto the busiest days during Black Friday weekend for order volumes: Black Friday (30% of all weekend sales); Cyber Saturday (8.5% of all weekend sales); Cyber Sunday (19.5%) and Cyber Monday (42%)
For week-on-week increases in orders during Black Friday weekend: Black Friday (+56.6%); Cyber Saturday (+659%, due to order volumes on the Saturday the week prior being particularly low); Cyber Sunday (+45.3%) and Cyber Monday (+35.6%).
Fulfilmentcrowd CEO Lee Thompso said: “In 2024, online Black Friday sales in the UK reached £1.12 billion. Our data shows that daily order averages increased by 42% over Black Friday weekend, when compared to the daily average across the wider peak months [between 1 November and 31 January].
“Interestingly, our data also shows that the busiest day of UK peak trading wasn’t Black Friday itself, but Cyber Monday, showing that UK shoppers delayed big purchases until the final moment of the BF weekend. Plus, it was Cyber Saturday that saw the largest week-on-week order increase (+659%) of the four BF weekend dates.”
The analysis also revealed that return levels spike before Christmas, “proving that early Black Friday purchases drive early returns”.
Its previous research revealed that UK shoppers return around 30% of fashion items bought online each year.
When looking at post-Black Friday, there are several pre-Christmas and post-Christmas peaks; for example, mid-December order volumes held steady (only a 4% increase week-on-week) suggesting UK shoppers reached peak buying earlier than expected.
While there are still some last-minute shoppers, the data showed a 72% decrease between 23 December and Christmas Eve. A small proportion (0.03% of all orders made between 1 November and 31 January) can’t wait, and are shopping on Christmas Day itself.
Boxing Day then saw an 83% drop in orders compared with the week before, showing shoppers shift from delivery to returns and in-store sales once Christmas passes. The New Year sales triggered an 811% surge in orders compared with Boxing Day, marking the strongest rebound of the peak period, illustrating the double wave of ‘returns + sale buying.’
In particular, Mondays in December and January were shopping hotspots, making up 80% of the top 10 dates for order volumes between 1st November and 31st January. Blue Monday – the name given to the third Monday in January, touted as the ‘most depressing day of the year’ – placed sixth in the top 10.
The demerger of Unilever‘s ice cream division, to be named ‘The Magnum Ice Cream Company,’ which had been delayed in recent months by the US government shutdown, will finally go ahead on Saturday, the British group announced.
Reuters
Unilever said in a statement on Friday that the admission of the new entity’s shares to listing and trading in Amsterdam, London, and New York, as well as the commencement of trading… is expected to take place on Monday, December 8.
The longest federal government shutdown in US history, from October 1 to November 12, fully or partially affected many parts of the federal government, including the securities regulator, after weeks without an agreement between Donald Trump‘s Republicans and the Democratic opposition.
Unilever, which had previously aimed to complete the demerger by mid-November, warned in October that the US securities regulator (SEC) was “not in a position to declare effective” the registration of the new company’s shares. However, the group said it was “determined to implement in 2025” the separation of a division that also includes the Ben & Jerry’s and Cornetto brands, and which will have its primary listing in Amsterdam.
“The registration statement” for the shares in the US “became effective on Thursday, December 4,” Unilever said in its statement. Known for Dove soaps, Axe deodorants and Knorr soups, the group reported a slight decline in third-quarter sales at the end of October, but beat market expectations.
Under pressure from investors, including the activist fund Trian of US billionaire Nelson Peltz, to improve performance, the group last year unveiled a strategic plan to focus on 30 power brands. It then announced the demerger of its ice cream division and, to boost margins, launched a cost-saving plan involving 7,500 job cuts, nearly 6% of the workforce. Unilever’s shares on the London Stock Exchange were steady on Friday shortly after the market opened, at 4,429 pence.
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Burberry has named a new chief operating and supply chain officer as well as a new chief customer officer. They’re both key roles at the recovering luxury giant and both are being promoted from within.
Matteo Calonaci becomes chief operating and supply chain officer, moving from his role as senior vice-president of strategy and transformation at the firm.
In his new role, he’ll be oversee supply chain and planning, strategy and transformation, and data and analytics. He succeeds Klaus Bierbrauer, who’s currently Burberry supply chain and industrial officer. Bierbrauer will be leaving the company following its winter show and a transition period.
Matteo Calonaci – Burberry
Meanwhile, Johnattan Leon steps up as chief customer officer. He’s currently currently Burberry’s senior vice-president of commercial and chief of staff. In his new role he’ll be leading Burberry’s customer, client engagement, customer service and retail excellence teams, while also overseeing its digital, outlet and commercial operations.
Both Calonaci and Leon will join the executive committee, reporting to Company CEO Joshua Schulman.
JohnattanLeon – Burberry
Schulman said of the two execs that the appointments “reflect the exceptional talent and leadership we have at Burberry. Both Matteo and Johnattan have been instrumental in strengthening our focus on executional excellence and elevating our customer experience. Their deep understanding of our business, our people, and our customers gives me full confidence that their leadership will help drive [our strategy] Burberry Forward”.
Traditional and occasion wear designer Puneet Gupta has stepped into the world of fine jewellery with the launch of ‘Deco Luméaura,’ a collection designed to blend heritage and contemporary aesthetics while taking inspiration from the dramatic landscapes of Ladakh.
Hints of Ladakh’s heritage can be seen in this sculptural evening bag – Puneet Gupta
“For me, Deco Luméaura is an exploration of transformation- of material, of story, of self,” said Puneet Gupta in a press release. “True luxury isn’t perfect; it is intentional. Every piece is crafted to be lived with and passed on.”
The jewellery collection features cocktail rings, bangles, chokers, necklaces, and statement evening bags made in recycled brass and finished with 24 carat gold. The stones used have been kept natural to highlight their imperfect and unique forms and each piece in the collection has been hammered, polished, and engraved by hand.
An eclectic mix of jewels from the collection – Puneet Gupta
Designed to function as wearable art pieces, the colourful jewellery echoes the geometry of Art Deco while incorporating distinctly South Asian imagery such as camels, butterflies, and tassels. Gupta divides his time between his stores in Hyderabad and Delhi and aims to bring Indian artistry to a global audience while crafting a dialogue between designer and artisan.