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Fashion, jewellery help save weak UK June e-tail, AI increasingly key – Adobe data

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Recent reports have suggested that online sales have been the saving grace of weak UK retail sales overall in the past few months. But Adobe Digital Insights data on Tuesday seems to contradict that.

Photo: Pexels

Its online spending report for June also shows e-spending reached £49.7 billion in the first half of the year overall, just a 1.6% year-on-year increase, with May and June both unimpressve. May was actually down 1.2% and while June (or more accurately, June 1-25) was up, it only rose 1.4%, well behind the inflation rate.

Adobe said low consumer confidence, offline inflation, rising household costs and economic uncertainty “saw consumers respond by buying fewer full-priced items, and substituting their regular items for cheaper alternatives”.

It raises the stakes for Amazon’s Prime Day this month with major discounting days (or four days intros case) such as this being key spending events. And its not just those selling via Amazon that could benefit as other retailers respond with their own promotional events as the July clearance sales period continues.

So let’s look at June spending in a bit more detail. We’re told UK consumers spent £7.5 billion online in the period and while the overall annual rise of 1.4% wasn’t  anything to write home about, some categories saw healthy growth.

On the ‘explosive growth’ list were video games leaping 94% due to the Nintendo Switch 2 launch, while gift cards rose 52% helped by Father’s Day, and barbecues 42% (not surprising given the unexpectedly warm weather).

There was also good news for jewellery, which was up 20%, and clothing that rose a healthy 8%. That clothing figure does tally with other reports that have suggested fashion sales were strong online in recent weeks, although it’s unclear so far how much of this was at full price and how it will impact profits for the year as a whole.

Interestingly, Adobe also said that retail is “on the cusp of a GenAI revolution” as shoppers using and trusting AI assistants is on the rise. Compared with August 2024, traffic to retail websites from AI tools in June 2025 was up 1,200%, “as consumers increasingly use the services to compare prices, compile shopping lists and research products”.

That’s important for a number of reasons, the key one of which is that “AI-sourced traffic is high value”. When landing on retail pages from AI-sources, “shoppers spend 23% longer on-site” than those who arrive directly, from social media sources or from traditional search. 

And AI-sourced conversion rates “are surging as consumers use services as personal shoppers”. Conversion rates from AI sourced traffic have grown by 100% between April 2025 and June 2025 showing higher levels of consumer trust in the results from AI-search and highlighting the importance for online retailers to feature in the responses and links that AI search engines like ChatGPT and Google Gemini, Perplexity and others return to users.

Not that AI use is universal just yet but it’s growing fast and as recently as last October, the picture was very different. The conversion rate from non-AI sourced traffic back then was 89% higher than the conversion rate from AI-sourced traffic. But last month the conversion rate from non-AI sourced traffic was only 38% higher than AI-sourced traffic “showing the increasing trust and use of AI and GenAI search as personal shoppers”. It all suggests that we’re not far off from the two sources reaching parity and then AI-sourced traffic moving into the lead.

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Cosmetics giant Unilever finalises business demerger

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December 5, 2025

The demerger of Unilever‘s ice cream division, to be named ‘The Magnum Ice Cream Company,’ which had been delayed in recent months by the US government shutdown, will finally go ahead on Saturday, the British group announced.

Reuters

Unilever said in a statement on Friday that the admission of the new entity’s shares to listing and trading in Amsterdam, London, and New York, as well as the commencement of trading… is expected to take place on Monday, December 8.

The longest federal government shutdown in US history, from October 1 to November 12, fully or partially affected many parts of the federal government, including the securities regulator, after weeks without an agreement between Donald Trump‘s Republicans and the Democratic opposition.

Unilever, which had previously aimed to complete the demerger by mid-November, warned in October that the US securities regulator (SEC) was “not in a position to declare effective” the registration of the new company’s shares. However, the group said it was “determined to implement in 2025” the separation of a division that also includes the Ben & Jerry’s and Cornetto brands, and which will have its primary listing in Amsterdam.

“The registration statement” for the shares in the US “became effective on Thursday, December 4,” Unilever said in its statement. Known for Dove soaps, Axe deodorants and Knorr soups, the group reported a slight decline in third-quarter sales at the end of October, but beat market expectations.

Under pressure from investors, including the activist fund Trian of US billionaire Nelson Peltz, to improve performance, the group last year unveiled a strategic plan to focus on 30 power brands. It then announced the demerger of its ice cream division and, to boost margins, launched a cost-saving plan involving 7,500 job cuts, nearly 6% of the workforce. Unilever’s shares on the London Stock Exchange were steady on Friday shortly after the market opened, at 4,429 pence.
 

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Burberry elevates two SVPs to supply chain and customer exec roles

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December 5, 2025

Burberry has named a new chief operating and supply chain officer as well as a new chief customer officer. They’re both key roles at the recovering luxury giant and both are being promoted from within.

Burberry – Spring-Summer2026 – Womenswear – Royaume-Uni – Londres – ©Launchmetrics/spotlight

Matteo Calonaci becomes chief operating and supply chain officer, moving from his role as senior vice-president of strategy and transformation at the firm. 

In his new role, he’ll be oversee supply chain and planning, strategy and transformation, and data and analytics. He succeeds Klaus Bierbrauer, who’s currently Burberry supply chain and industrial officer. Bierbrauer will be leaving the company following its winter show and a transition period.

Matteo Calonaci - Burberry
Matteo Calonaci – Burberry

Meanwhile, Johnattan Leon steps up as chief customer officer. He’s currently currently Burberry’s senior vice-president of commercial and chief of staff. In his new role he’ll be leading Burberry’s customer, client engagement, customer service and retail excellence teams, while also overseeing its digital, outlet and commercial operations.

Both Calonaci and Leon will join the executive committee, reporting to Company CEO Joshua Schulman.

JohnattanLeon - Burberry
JohnattanLeon – Burberry

Schulman said of the two execs that the appointments “reflect the exceptional talent and leadership we have at Burberry. Both Matteo and Johnattan have been instrumental in strengthening our focus on executional excellence and elevating our customer experience. Their deep understanding of our business, our people, and our customers gives me full confidence that their leadership will help drive [our strategy] Burberry Forward”.

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Puneet Gupta steps into fine jewellery

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December 5, 2025

Traditional and occasion wear designer Puneet Gupta has stepped into the world of fine jewellery with the launch of ‘Deco Luméaura,’ a collection designed to blend heritage and contemporary aesthetics while taking inspiration from the dramatic landscapes of Ladakh.

Hints of Ladakh’s heritage can be seen in this sculptural evening bag – Puneet Gupta

 
“For me, Deco Luméaura is an exploration of transformation- of material, of story, of self,” said Puneet Gupta in a press release. “True luxury isn’t perfect; it is intentional. Every piece is crafted to be lived with and passed on.”

The jewellery collection features cocktail rings, bangles, chokers, necklaces, and statement evening bags made in recycled brass and finished with 24 carat gold. The stones used have been kept natural to highlight their imperfect and unique forms and each piece in the collection has been hammered, polished, and engraved by hand.

An eclectic mix of jewels from the collection
An eclectic mix of jewels from the collection – Puneet Gupta

 
Designed to function as wearable art pieces, the colourful jewellery echoes the geometry of Art Deco while incorporating distinctly South Asian imagery such as camels, butterflies, and tassels. Gupta divides his time between his stores in Hyderabad and Delhi and aims to bring Indian artistry to a global audience while crafting a dialogue between designer and artisan.

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