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ESW names new chief revenue officer

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January 30, 2025

​E-commerce firm ESW announced on Thursday the appointment of Tonia Luykx as chief revenue officer.

ToniaLuykx – Courtesy

Luykx replaces Martim Avillez Oliveira, and will be based in ESW’s Dublin headquarters. She will report directly to ESW chief executive officer, Eric Eichmann.

With more than 20 years of expertise in sales and leadership, Luykx joins ESW from Xeneta, a freight intelligence and analytics platform, where she served as CRO. Prior to Xeneta, the executive held positions of increasing importance at Sift, the AI-powered security platform, where she was most recently vice president of global sales and interim CRO. She was also head of Amazon Pay Ireland for Amazon Pay UK and Ireland, and head of strategic accounts for Dropbox in the UK and Ireland.

Earlier in her career she was country sales manager for Google Enterprise Ireland, and Microsoft Dynamics sales manager for Logica UK. She began her career at SAP Business Development.

“Tonia’s extensive international experience leading strategic planning, marketing, customer success and sales for some of the world’s top businesses makes her the perfect candidate to fill this role,” said Eichmann.

“Her leadership skills and deep knowledge of enterprise solutions encompassing shipping, payments, fraud and customer service will benefit the entire organization as we expand into new business verticals and markets.”

ESW offers brands solutions that reduce cross-border complexity, localizing the online shopping experience to increase conversions and loyalty while also taking on the complications of doing business in international markets.

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Fashion

Caledonia Park says 2024 was “best year ever”

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January 30, 2025

There are going to be quite a few contenders for the ‘best year ever’ winner in the shopping centre category. Entering the field is Caledonia Park, Scotland, with the premium designer outlet village’s owner/operator Railpen saying it experienced a “record-breaking year for sales and performance” in 2024. 

The path to success was helped by the destination introducing seven new brands and securing a series of long-term renewals, “demonstrating the success of [our] strategic asset management”.

Surpassing 2023 levels, footfall rose 8%, “underlining the impact of its targeted leasing strategy tailored to evolving consumer demands” and standout categories included Health and Beauty, which saw a “staggering sales growth of 26%”. It said this was bolstered by the continued success of Rituals.

Also, the Black Friday weekend was “particularly successful” with a 19.1% uplift in sales vs the same period last year.

Last year’s key arrivals included Ben Sherman, which opened its first outlet location in Scotland there at the end of last year, taking a 1,500 sq ft space adjacent to fellow Scottish outlet debutant Moss, which recently opened its refurbished store, and kate spade new york.

The venue’s “targeted and considered leasing strategy” also resulted in several lease renewals for long-standing tenants, including  Polo Ralph Lauren, who has now committed to another five years at the destination, as well as Berghaus, and Levi’s, “signifying appeal for both brands and visitors across the country”.

Maria Averkina, asset & development manager at Railpen, said: “2024 has been a standout year for us as we remain strong in our position as the go-to place for outlet debuts in Scotland.

“[The] record footfall and sales, [puts] us on a positive trajectory as we kick off 2025, and our portfolio of brands is continuing to excel, catering to our visitors tastes. Our focus will remain on supporting existing tenants as well as attracting new ones, with several discussions already under way with leading retailers.”

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Cole Haan opens third New York City store in the Flatiron District

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January 30, 2025

American lifestyle and accessories brand Cole Haan announced on Thursday the opening of its third New York City location. 

Cole Haan opens third New York City store in the Flatiron District. – Cole Haan

Located at the corner of 5th Avenue and 19th Street in the historic Flatiron District, the 1,622-square-foot store offers an immersive shopping experience for customers to explore Cole Haan’s diverse collections across lifestyle, sport, and dress categories.

Housed within a 1904 neo-Renaissance landmark building, the new store boasts floor-to-ceiling windows that flood the space in natural light. Design elements, including herringbone wood flooring, mosaic tiles, aged iron chandeliers, and custom-built shelving, create an inviting atmosphere that bridges the brand’s heritage with its forward-thinking approach. Completing the space is artwork throughout the store including macro photography of the iconic Flatiron Building.

“New York has long been a key and successful market for Cole Haan, and we’re excited to open a new store in this vibrant city in the iconic Flatiron District,” said Jack Boys, CEO of Cole Haan. 

“This next step in our brand and retail journey offers a unique opportunity to engage with both long-time and new customers allowing us to share our most innovative products and classic designs in one of the world’s most inspiring neighborhoods.”

The store opens with Cole Haan’s Spring 2025 collection. Customers will find new products in Men’s including the OriginalGrand Energyweave Oxfords, alongside best-selling styles. In women’s, new styles include the Georgie Ballet and Graclyn MaryJane Ballet Flats, as well as the Carolyn Foldover Tote in the handbag category. 

Cole Haan currently operates over 500 stores in nearly 100 countries worldwide.

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Clothing hardest hit UK export category since Brexit

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January 30, 2025

Five years down the line, how’s Brexit been for British fashion retail sales? Pretty much a disaster, according to the updated ‘Brexit to Breakthrough – Market Expansion for UK Brands’ report by Retail Economics and software company Tradebyte.

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British retail sales to the European Union have not only dropped by a staggering £5.9 billion since Brexit, clothing exports have been hit the hardest, falling by over 60% from £7.4 billion in 2019 to £2.7 billion in 2023.

Apparel has been supplanted by Health and Beauty (plus electricals, DIY and gardening) becoming the top exporters in non-food retail, now making up three-quarters of UK retail exports to the EU. 

Meanwhile, the value of non-food retail exports has fallen by almost 18% since 2019, despite hefty inflation softening the decline, the report notes.

Additional trade frictions caused by Brexit-related complexities such as increased logistics costs, customs complexities, and regulatory hurdles, “are curtailing international online retail opportunities for UK-based brands and retailers (worth an estimated £322.6 bn to EU economies)”, it also said.

Any good news? Despite these setbacks, online marketplaces have emerged as vital platforms for UK brands to regain ground in the lucrative European e-commerce market. Online marketplaces now account for at least £133bn (40%) of EU e-commerce.

“Five years after Brexit, UK retailers are still navigating its long-term effects, particularly when it comes to trading with EU consumers. Many have experienced a significant drop in trade flows, making it harder to maintain connections with key European markets,” said Richard Lim, CEO, Retail Economics.

“For brands looking to expand internationally, digital marketplaces have become an essential lifeline, providing a practical route to reach global audiences while overcoming complex trade barriers. By embracing these platforms, retailers can mitigate some of the challenges posed by Brexit and refocus on growth opportunities in an increasingly competitive global market.”

Alexander Otto, head of corporate relations at Tradebyte, added: ”Brexit has transformed the UK retail landscape, creating significant obstacles for UK brands and retailers aiming to expand in Europe, and making it far harder for them to tap into the flourishing EU e-commerce market.

”Online marketplaces now represent a platform for innovation and a scalable, low-risk path to reach affluent and younger EU consumers across a range of markets. They have emerged as crucial platforms to offset the challenges of Brexit and offer vital growth drivers in a competitive global market.”

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