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Change the World: How CEOs use ‘business for good’ to attract talent and build customer loyalty

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Good morning. This week, Fortune published our 11th annual Change the World list, a compendium of 50 companies that are using the creative forces of capitalism to tackle big social problems. These companies are doing well by doing good, so to speak: They’ve figured out how to make money selling products and services that have a positive impact on people and the planet. Here are this year’s honorees.

Generally, the companies that make this list fall into two categories—big, established corporations that use their size as a force for good; and startups that have built their whole business models around tackling an urgent issue.

The giants, as you might expect, can get big results fast. This year’s CTW includes Carrier Global, the $22 billion HVAC and refrigeration giant. Carrier committed itself five years ago to making its product line far more energy-efficient: Since then, they estimate they’ve reduced their customers’ CO2 emissions by enough to power 65 million homes for a year.

The startups, meanwhile, are nimble enough to develop and deploy products quickly, then scale up to meet big needs. The rare earth minerals that many energy, tech, and defense companies depend on are, well, rare, as recent U.S.-China trade tensions have taught us; Cyclic Materials, of Toronto, is standing up factories to recycle them. Chronic teacher shortages bedevil many communities; San Francisco-based startup Amira Learning has developed an AI-driven platform that helps instructors develop reading-instruction lesson plans for more kids, more efficiently, and it’s already being used in more than 4,000 school districts.

What Change the World companies of all sizes have in common is leadership that’s committed, from the CEO on down, to nurturing and implementing world-changing ideas. The concept of “business for good” goes in and out of fashion, but enlightened leaders prove again and again that staying true to their ideals helps them attract a deeper talent pool and build customer loyalty.

By the way, top leaders from around the globe will be gathering for the Fortune Global Forum in Riyadh on Oct. 26-27. We’d love to see you there; learn more about that here.—Matt Heimer

Contact CEO Daily via Diane Brady at diane.brady@fortune.com

Top news

HSBC deploys quantum chip

The bank claims that its use of IBM’s Heron quantum processor achieved a 34% improvement in predicting bond prices. Quantum computing chips solve problems in parallel, as opposed to sequentially in analog chips, and thus have much faster processing power. “If one bank is able to start using quantum computing to develop a program, then the others will be developing it the next day and people will not sleep until they have it,” Miklos Dietz, senior partner and managing partner of McKinsey’s Vancouver office, told Bloomberg.

Trump demands investigation into U.N. mishaps

President Trump demanded “an immediate investigation” into “three very sinister events” at his speech to the U.N. two days ago. He claims the escalator malfunction, a non-working teleprompter, and that his microphone was switched off while he was talking, are acts of “sabotage.” 

New tariffs could be coming for robotics and medical equipment

The U.S. Department of Commerce said it had opened a “Section 232” investigation into whether certain imports of syringes, prescription drugs, and other medical equipment, and certain types of robotic equipment, are threats to national security. If they are designated as such, they will face extra tariffs.

Cracks appear in U.S. corporate debt market

The collapse of two companies—auto lender Tricolor Holdings and auto parts supplier First Brands Group—whose credit Wall Street had previously rated as safe has investors in corporate debt worried. JPMorgan Chase and Fifth Third underwrote their debt and are now exposed to hundreds of millions of dollars in potential losses on auto loans that may not be repaid.

Energy activity continues to fall

Oil and gas activity fell once again in the third quarter of the year, per new data from the Dallas Fed Energy Survey, and executives in the industry took to the survey’s anonymous comment section to decry tariffs and policy uncertainty for their negative effects. “Those who can are running for the exits,” one executive wrote.

Is the McKinsey-CEO pipeline in trouble?

McKinsey has produced more Fortune 500 CEOs than any other organization, but the onset of generative AI could threaten this legacy by reducing the need for early-career consultants. How can the consulting firm transform its leadership training for a post-AI world?

Elsewhere: Four airports in Denmark were shut down after the presence of unauthorised drones was detected. NATO countries are on high alert due to Russia’s hostile incursions into Europe’s airspace … Russ Vought, the director of the Office of Management and Budget, is drawing up a plan for the mass firing of federal workers not aligned with Trump’s mission if there is a federal government shutdown.

The markets

S&P 500 futures were flat this morning. The index closed down 0.28% in its last session. STOXX Europe 600 was down 0.3% in early trading. The U.K.’s FTSE 100 down 0.18% in early trading. Japan’s Nikkei 225 was up 0.27%. China’s CSI 300 was up 0.6%. The South Korea KOSPI was flat. India’s Nifty 50 was down 0.4% before the end of the session. Bitcoin declined to $111.8K.

Around the watercooler

‘I would beg the president’: Jamie Dimon, one of Wall Street’s top H-1B visa users, predicts ‘pushback’ because big employers need top expertise by Sasha Rogelberg

Sam Altman’s AI empire will devour as much power as New York City and San Diego combined. Experts say it’s ‘scary’ by Eva Roytburg

Microsoft boss says its new AI-infused web browsing experience is like ‘a little angel on your shoulder doing the boring hard work’ by Marco Quiroz-Gutierrez

Nearly one in 5 Gen Zers is ‘very concerned’ that AI will take their job in the next 2 years, Deutsche Bank says. Boomers and Gen X aren’t bothered by Nick Lichtenberg

Bill Gates calls on Congress to ‘show its values’ on foreign aid, or this year will see children’s deaths go up instead of down by Eleanor Pringle

CEO Daily is compiled and edited by Joey Abrams and Jim Edwards.

This is the web version of CEO Daily, a newsletter of must-read global insights from CEOs and industry leaders. Sign up to get it delivered free to your inbox.



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Epstein grand jury documents from Florida can be released by DOJ, judge rules

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A federal judge on Friday gave the Justice Department permission to release transcripts of a grand jury investigation into Jeffrey Epstein’s abuse of underage girls in Florida — a case that ultimately ended without any federal charges being filed against the millionaire sex offender.

U.S. District Judge Rodney Smith said a recently passed federal law ordering the release of records related to Epstein overrode the usual rules about grand jury secrecy.

The law signed in November by President Donald Trump compels the Justice Department, FBI and federal prosecutors to release later this month the vast troves of material they have amassed during investigations into Epstein that date back at least two decades.

Friday’s court ruling dealt with the earliest known federal inquiry.

In 2005, police in Palm Beach, Florida, where Epstein had a mansion, began interviewing teenage girls who told of being hired to give the financier sexualized massages. The FBI later joined the investigation.

Federal prosecutors in Florida prepared an indictment in 2007, but Epstein’s lawyers attacked the credibility of his accusers publicly while secretly negotiating a plea bargain that would let him avoid serious jail time.

In 2008, Epstein pleaded guilty to relatively minor state charges of soliciting prostitution from someone under age 18. He served most of his 18-month sentence in a work release program that let him spend his days in his office.

The U.S. attorney in Miami at the time, Alex Acosta, agreed not to prosecute Epstein on federal charges — a decision that outraged Epstein’s accusers. After the Miami Herald reexamined the unusual plea bargain in a series of stories in 2018, public outrage over Epstein’s light sentence led to Acosta’s resignation as Trump’s labor secretary.

A Justice Department report in 2020 found that Acosta exercised “poor judgment” in handling the investigation, but it also said he did not engage in professional misconduct.

A different federal prosecutor, in New York, brought a sex trafficking indictment against Epstein in 2019, mirroring some of the same allegations involving underage girls that had been the subject of the aborted investigation. Epstein killed himself while awaiting trial. His longtime confidant and ex-girlfriend, Ghislaine Maxwell, was then tried on similar charges, convicted and sentenced in 2022 to 20 years in prison.

Transcripts of the grand jury proceedings from the aborted federal case in Florida could shed more light on federal prosecutors’ decision not to go forward with it. Records related to state grand jury proceedings have already been made public.

When the documents will be released is unknown. The Justice Department asked the court to unseal them so they could be released with other records required to be disclosed under the Epstein Files Transparency Act. The Justice Department hasn’t set a timetable for when it plans to start releasing information, but the law set a deadline of Dec. 19.

The law also allows the Justice Department to withhold files that it says could jeopardize an active federal investigation. Files can also be withheld if they’re found to be classified or if they pertain to national defense or foreign policy.

One of the federal prosecutors on the Florida case did not answer a phone call Friday and the other declined to answer questions.

A judge had previously declined to release the grand jury records, citing the usual rules about grand jury secrecy, but Smith said the new federal law allowed public disclosure.

The Justice Department has separate requests pending for the release of grand jury records related to the sex trafficking cases against Epstein and Maxwell in New York. The judges in those matters have said they plan to rule expeditiously.

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Sisak reported from New York.



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Miss Universe co-owner gets bank accounts frozen as part of probe into drugs, fuel and arms trafficking

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Mexico’s anti-money laundering office has frozen the bank accounts of the Mexican co-owner of Miss Universe as part of an investigation into drugs, fuel and arms trafficking, an official said Friday.

The country’s Financial Intelligence Unit, which oversees the fight against money laundering, froze Mexican businessman Raúl Rocha Cantú’s bank accounts in Mexico, a federal official told The Associated Press on condition of anonymity because he was not authorized to comment on the investigation.

The action against Rocha Cantú adds to mounting controversies for the Miss Universe organization. Last week, a court in Thailand issued an arrest warrant for the Thai co-owner of the Miss Universe Organization in connection with a fraud case and this year’s competition — won by Miss Mexico Fatima Bosch — faced allegations of rigging.

The Miss Universe organization did not immediately respond to an email from The Associated Press seeking comment about the allegations against Rocha Cantú.

Mexico’s federal prosecutors said last week that Rocha Cantú has been under investigation since November 2024 for alleged organized crime activity, including drug and arms trafficking, as well as fuel theft. Last month, a federal judge issued 13 arrest warrants for some of those involved in the case, including the Mexican businessman, whose company Legacy Holding Group USA owns 50% of the Miss Universe shares.

The organization’s other 50% belongs to JKN Global Group Public Co. Ltd., a company owned by Jakkaphong “Anne” Jakrajutatip.

A Thai court last week issued an arrest warrant for Jakrajutatip who was released on bail in 2023 on the fraud case. She failed to appear as required in a Bangkok court on Nov. 25. Since she did not notify the court about her absence, she was deemed to be a flight risk, according to a statement from the Bangkok South District Court.

The court rescheduled her hearing for Dec. 26.

Rocha Cantú was also a part owner of the Casino Royale in the northern Mexican city of Monterrey, when it was attacked in 2011 by a group of gunmen who entered it, doused gasoline and set it on fire, killing 52 people.

Baltazar Saucedo Estrada, who was charged with planning the attack, was sentenced in July to 135 years in prison.



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Elon Musk’s X fined $140 million by EU for breaching digital regulations

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European Union regulators on Friday fined X, Elon Musk’s social media platform, 120 million euros ($140 million) for breaches of the bloc’s digital regulations, in a move that risks rekindling tensions with Washington over free speech.

The European Commission issued its decision following an investigation it opened two years ago into X under the 27-nation bloc’s Digital Services Act, also known as the DSA.

It’s the first time that the EU has issued a so-called non-compliance decision since rolling out the DSA. The sweeping rulebook requires platforms to take more responsibility for protecting European users and cleaning up harmful or illegal content and products on their sites, under threat of hefty fines.

The Commission, the bloc’s executive arm, said it was punishing X because of three different breaches of the DSA’s transparency requirements. The decision could rile President Donald Trump, whose administration has lashed out at digital regulations, complained that Brussels was targeting U.S. tech companies and vowed to retaliate.

U.S. Secretary of State Marco Rubio posted on his X account that the Commission’s fine was akin to an attack on the American people. Musk later agreed with Rubio’s sentiment.

“The European Commission’s $140 million fine isn’t just an attack on @X, it’s an attack on all American tech platforms and the American people by foreign governments,” Rubio wrote. “The days of censoring Americans online are over.”

Vice President JD Vance, posting on X ahead of the decision, accused the Commission of seeking to fine X “for not engaging in censorship.”

“The EU should be supporting free speech not attacking American companies over garbage,” he wrote.

Officials denied the rules were intended to muzzle Big Tech companies. The Commission is “not targeting anyone, not targeting any company, not targeting any jurisdictions based on their color or their country of origin,” spokesman Thomas Regnier told a regular briefing in Brussels. “Absolutely not. This is based on a process, democratic process.”

X did not respond immediately to an email request for comment.

EU regulators had already outlined their accusations in mid-2024 when they released preliminary findings of their investigation into X.

Regulators said X’s blue checkmarks broke the rules because on “deceptive design practices” and could expose users to scams and manipulation.

Before Musk acquired X, when it was previously known as Twitter, the checkmarks mirrored verification badges common on social media and were largely reserved for celebrities, politicians and other influential accounts, such as Beyonce, Pope Francis, writer Neil Gaiman and rapper Lil Nas X.

After he bought it in 2022, the site started issuing the badges to anyone who wanted to pay $8 per month.

That means X does not meaningfully verify who’s behind the account, “making it difficult for users to judge the authenticity of accounts and content they engage with,” the Commission said in its announcement.

X also fell short of the transparency requirements for its ad database, regulators said.

Platforms in the EU are required to provide a database of all the digital advertisements they have carried, with details such as who paid for them and the intended audience, to help researches detect scams, fake ads and coordinated influence campaigns. But X’s database, the Commission said, is undermined by design features and access barriers such as “excessive delays in processing.”

Regulators also said X also puts up “unnecessary barriers” for researchers trying to access public data, which stymies research into systemic risks that European users face.

“Deceiving users with blue checkmarks, obscuring information on ads and shutting out researchers have no place online in the EU. The DSA protects users,” Henna Virkkunen, the EU’s executive vice-president for tech sovereignty, security and democracy, said in a prepared statement.

The Commission also wrapped up a separate DSA case Friday involving TikTok’s ad database after the video-sharing platform promised to make changes to ensure full transparency.

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AP Writer Lorne Cook in Brussels contributed to this report.



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