Hillsborough County Tax Collector Nancy Millan has launched a new mobile service center to bring key office services directly to residents where they live.
Millan celebrated the new MILES service center — which stands for Mobile IDs, Licenses and Essential Services — by rolling out a suite of services including driver’s licenses, identifications, property tax payments, vehicle registration renewals, handicap placards and vehicle titles for Hillsborough County residents.
The new bus, painted in easily recognizable bright shades of blue, turquoise and yellow, will deliver services directly to neighborhoods to serve residents who may lack mobility to attend a Tax Collector office.
“MILES is about accessibility and convenience. Not everyone can get to an office, so we’re bringing the office to them.” Millan said. “Whether you’re a senior, a small business owner, or a family juggling a busy schedule, MILES makes it easier to stay up to date on registrations, renewals, and essential services. We’re committed to ensuring no community is left behind.”
The bus features an Americans with Disabilities Act-compliant ramp, widened entry and maneuverable interior space, lower counters, bilingual staff, and staff trained in disability and senior services.
“MILES will make a meaningful difference for seniors and underserved communities,” Hillsborough County Commissioner Gwen Myers said. “For many families, something as simple as renewing a registration or updating paperwork can become a real hardship. This mobile resource helps lift that burden and ensures our most vulnerable residents aren’t left behind.”
MILES will next begin a scheduled rotation of appearances at senior centers, in rural communities and at libraries and other neighborhood events where people gather. An exact schedule is expected soon, and will be available on a new website established for the service, www.MilesBusHCTC.com.
