Phoenix announced on Monday the appointment of Greg Scott to the role of chief executive officer. In his new role, Scott will oversee all direct-to-consumer operations in the U.S., including retail stores and e-commerce for Express and Bonobos brands.
Greg Scott – Courtesy
Scott will be based in the American company’s Columbus, Ohio headquarters.
With over 30 years of fashion industry experience, Scott is an expert in brand transformation, and omni-channel retailing. During his career, the executive has held key executive roles including CEO of New York & Company and chief merchandising officer of Fashion Nova.
”Scott’s appointment marks a significant step forward for Phoenix as it continues to strengthen and expand the Express and Bonobos brands,” said Kevin Meme, interim CEO of Phoenix.
“His passion for fashion retail and proven industry experience will be key in driving the platform’s next phase of growth.”
Phoenix is a retail DTC platform founded in 2024, as a collaboration between WHP Global, an affiliate of Simon Property Group, Brookfield Properties, and Centennial Real Estate.
The company operates some 400 Express retail and Express factory outlet stores, and 50 Bonobos shops.
“I have always loved the Express brand—it has been an iconic player in fashion retail for decades, and I’m honored to have the opportunity to lead its next chapter,” said Scott.
“Under the Phoenix banner, we have an incredible opportunity to build a powerful platform, blending best-in-class retail, e-commerce, and experiential to meet the modern consumer where they are. I am excited to work with the talented teams at Express and Bonobos to drive success and innovation for both brands.”
An influential group of retailers including M&S and Tesco has warned the Treasury at least 300,000 retail jobs would disappear by 2030 due to unsustainable cost hikes this year.
The newly revamped Retail Jobs Alliance (RJA) has warned the government that retailers are facing “a perfect storm” of additional costs from this April. It said a higher National Insurance bill, a new recycling tax and higher business rates means they expect one in 10 shop floor workers to leave retail by 2028.
The RJA, which employs just under a third of those working in the sector, equal to almost one million people, says the business rate plans threatened to hamper retail investment in the UK, lead to store closures and ultimately mean more workers leave the sector.
It added that thousands of stores were at risk of a heavy tax blow under the changes, saying that much of the impact was likely to be felt in more impoverished communities.
The body is calling for the government to give stores an exemption from the higher rate business rates multiplier, which is applied to the rateable value of properties to calculate the tax due.
A spokesman for the RJA said: “This change would provide much-needed relief for at-risk stores, enabling them to reinvest in their businesses, retain staff, and grow their footprint on the high street.”
The warning follows M&S chief executive Stuart Machin saying over the weekend that “retail is being raided like a piggy bank and it’s unacceptable”.
Simon Roberts, Sainsbury’s chief executive, also said the government needed to be careful over reforms: “There are big parts of the UK where the supermarket plays a fundamental role at the heart of a community, and we need to make sure that the reform of business rates makes the ongoing viability of those locations really clear.”
Last month, Tesco CEO Ken Murphy said that the business rate changes put big town centre stores at risk, despite them being “often critical to maintaining the integrity of that high street. The risk is that more and more of those large retail sites become unviable.”
However, a Treasury spokesman said: “We delivered a once-in-a-Parliament Budget to wipe the slate clean. Now we are focused on going further and faster to kickstart economic growth so working people have more money in their pockets.
“We’re levelling the playing field for high street businesses by permanently cutting business rates and removing the £110,000 cap for over 280,000 retail, hospitality and leisure business properties, while also capping corporation tax.”
UK consumer spending and retail sales reports for January looked superficially strong on Tuesday but challenges clearly remained last month with higher spending either still lagging inflation or failing to recover the lost ground after falls in the same month a year ago.
It’s worth noting that the data offered by the two report sources — Barclays and the BRC-KPMG — may vary due to different criteria used to compile the figures. But the overall trend picture is similar.
First the regular monthly Barclays report. That looks at general consumer spending on payment cards but also includes retail sales.
It said credit and debit card spending grew 1.9% year-on-year in January – the highest uplift since March 2024, but lower than the latest CPIH inflation rate of 3.2%.
And despite falling consumer confidence in the UK economy, down five percentage points to 21%, non-essential spending grew 2.7%, led by the resilient performance of entertainment, health & beauty and digital content & subscriptions.
Barclays data showed spending on clothing and department stores declined by 0.7% and 0.2%, respectively, after posting growth in December. This came as 49% of consumers said they’re planning to cut back on non-essential spending, with the majority (55%) of this group limiting impulse purchases, and a similar proportion cutting down on new clothes and accessories (54%).
Some 37% said the colder and wetter weather combined with the dark evenings in January impacted their spending. In addition, 13% reported they opted to do more online shopping from the comfort of the couch. This preference for at-home browsing drove the share of online retail spending (excluding groceries) to a three-year high in the month, at 58%.
Spending on pharmacy, health & beauty increased 10.7% in January – the strongest growth in almost three years. This came as 19% said they’ve recently been influenced by social media content to make a purchase, rising to 40% for Gen Z.
Meanwhile, the British Retail Consortium said in its regular BRC-KPMG Retail sales Monitor that specific retail sales in the five weeks from 29 December to 1 February increased by 2.6%. That was against growth of just 1.2% in January 2024.
Non-food sales outperformed with a rise of 2.5% against a decline of 2.8% in January 2024 and in-store non-food sales increased by 2.6% against a decline of 2% this time last year. The same stronger picture could be seen online where non-food sales rose 2.2% having fallen 4.2% 12 moths ago.
But it’s worth noting that in almost all of the above non-food comparisons, the increases in January 2025 didn’t make up for the decreases in January 2024, apart from when it came to sales in physical stores.
It’s also worth noting that the three-month figures for UK retail didn’t look good, confirming that the so-called golden quarter lost some of its lustre this time.
BRC CEO Helen Dickinson said: “January sales kicked off a solid month for retail with stores delivering their strongest growth in almost two years, albeit on a weak comparable. Consumers headed to the shops to refresh their homes for the year ahead, taking advantage of big discounts on furniture, bedding and other home accessories. With growth across nearly all categories, only toys and baby equipment remained in decline. While the bouts of stormy weather put a temporary dampener on demand, sales growth held up well throughout the rest of the month. This was also helped by the earlier start of the reporting period, adding a few more post-Christmas shopping days into the mix.”
And Linda Ellett, UK head of Consumer, Retail & Leisure at KPMG, added: “2025 got off to a welcome start for retailers with much needed sales growth in January. But viewed over a three-month period that included Christmas and Black Friday, non-food sales have flatlined. Overall, the golden quarter failed to shine.”
French luxury giant Kering reported a 12% drop in Q4 sales on Tuesday, but its key Gucci label had a worse time of it, although it did flag a slight improvement in all-important markets China and the US.
The conglomerate, which famously axed Gucci designer Sabato de Sarno last week, said sales in the last three months of the year were €4.39 billion.
Gucci is so important because it accounts for nearly half of group sales but also around two-thirds of recurring operating profit. And its Q4 sales were down a painful 24%, worse than the 19% deficit analysts had expected.
Kering’s efforts to turn around Gucci with a less maximalist design approach under De Sarno in the past two years (not exactly minimalist but definitely less OTT than predecessor Alessandro Michele’s style) came to little as it coincided with the global slump in luxury demand.
But while global luxury sales are estimated to have fallen 2% last year, the kind of double-digit figures Kering has turned in suggest bigger problems.
But group chief François-Henri Pinault stayed upbeat and talked of stabilisation and progress to come.
“In a difficult year, we accelerated the transformation of several of our Houses and moved determinedly to strengthen the health and desirability of our brands for the long term,” he said.
“Across the group, and at Gucci first and foremost, we made critical decisions to raise the impact of our communications, sharpen our product strategies, and heighten the quality of our distribution, all in the respect of the creative heritage that distinguishes our brands. We secured our organisation, made key hirings, sped up execution, and intensified the efficiency of our operations. Our efforts must remain sustained and we are confident that we have driven Kering to a point of stabilisation, from which we will gradually resume our growth trajectory.”
The numbers
So, let’s look at the details. For the full year, Kering’s revenue amounted to €17.2 billion in 2024, down 12% both reported and on a comparable basis.
Sales from the directly operated retail network, including e-commerce, fell 13% comparable, affected by lower store traffic.
Wholesale revenue of the Houses was down 22% on a comparable basis, “as they continued to heighten the exclusivity of their distribution”. At group level, Wholesale and Other revenue was down 9% on a comparable basis.
For Q4, as mentioned, revenue was down 12%. Sales from the directly operated retail network decreased 13% on a comparable basis. Trends improved sequentially in all regions, except Japan. Wholesale and Other revenue was down 10% overall on a comparable basis, and Wholesale revenue was down 25% for the Houses.
Recurring operating income fell 46% to €2.6 billion for the year and the recurring operating margin was 14.9% in 2024 versus 24.3% in 2023.
The labels
Gucci’s 2024 revenue fell 23% to €7.7 billion, down 21% on a comparable basis. Sales from the directly operated retail network, accounting for 91% of the total, were down 21% and Wholesale revenue was down 28% (both on a comparable basis).
As we’ve said, Q4 revenue dropped 24% comparable with sales from the directly operated retail network down 21% but “with a slight sequential improvement in North America and Asia-Pacific”.
It said “the performance of new Leather Goods lines as well as iconic Gucci lines is highly encouraging”. But Wholesale revenue decreased 53% in Q4, “partly reflecting increased selectivity of distribution partners”.
Annual Gucci recurring operating income was €1.6 billion with the operating margin at 21%, “with lower sales resulting in negative operational leverage, although that was mitigated by major efforts to streamline the cost base”.
Yves Saint Laurent fared better but was still negative. 2024 revenue fell 9% to €2.9 billion both reported and comparable. Sales from the directly operated retail network were down 7% while Wholesale revenue fell 25% comparable.
Q4 sales fell 8% comparable and sales from the directly operated retail network dropped 7% but “posted a notable improvement in North America and Asia-Pacific”. New Leather Goods products and reinterpretations of Yves Saint Laurent’s “iconic handbags were very well received”. Wholesale revenue was down 35% in Q4, “due in part to efforts to streamline that distribution channel”.
Yves Saint Laurent achieved recurring operating income of €593 million in 2024 and its recurring operating margin was 20.6%, “reflecting the House’s investments in its collections, stores and clienteling events”.
Bottega Veneta did much better in the year than both those brands as revenue rose 4% reported and 6% on a comparable basis. Sales from the directly operated retail network rose 10% comparable but Wholesale revenue was down 15% “due to the House’s highly selective approach to partners”.
Q4 sales rose 12% comparable with a 17% increase in the directly operated retail network, “driven by outstanding performances in North America and Western Europe. Trends in Asia-Pacific improved. The House’s leather goods offer remains highly successful, underscoring the immense desirability of the Bottega Veneta brand”. Wholesale revenue was down 10% comparable.
Recurring operating income was €255 million in 2024, yielding a recurring operating margin of 14.9%, “as the House continued to make significant investments in its communications and store network”.
Revenue from Other Houses fell 8% reported to €3.2 billion and 7% comparable. On a comparable basis, sales from the directly operated retail network were down 4%, while Wholesale revenue was down 17%.
Q4 sales fell 4% comparable. Sales from the directly operated retail network were down 7%, while Wholesale revenue was up 9%.
“Balenciaga’s leather goods continued to be well received, while sales at Alexander McQueen suffered from its transition currently underway. Brioni achieved double-digit growth. Jewelry Houses continued to make progress, with a particularly healthy performance at Boucheron”.
The recurring operating loss of the Other Houses was €9 million in 2024, “due to negative operational leverage at Couture and Leather Goods Houses”.