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Billion-dollar tech company Starkey unveils a hearing aid with AI accessible enough for all generations to use: ‘The ear is the new wrist’

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When you think about hearing loss, you might typically envision your grandparents blaring the television or having to semi-shout when talking to them. But the reality is more than 1.57 billion people of all ages worldwide experience hearing loss, which is the third-most common chronic physical condition in the U.S. alone, twice as prevalent as diabetes and cancer. 

And it’s only expected to get worse: The Hearing Loss Association of America predicts in the next 25 years, more than 2.5 billion people worldwide will experience hearing loss. That’s nearly one-third of the world’s entire population. 

Starkey, a billion-dollar hearing tech company, is one company addressing not only hearing loss today, but preparing for what is becoming only a more prominent health concern. On Thursday, the company announced its latest hearing aid model: Omega AI. 

Omega AI is the first hearing aid in the world to use deep neural network-powered directionality and spatial awareness features. Deep neural networks are a type of machine learning system inspired by how the human brain works, consisting of multiple layers of nodes that process data step-by-step. Each neuron takes in information, processes it, and passes it to the next layer until the network produces a final output. The hearing aids make more than 80 million automatic adjustments per hour to ensure maximum sound quality and speech clarity, Dave Fabry, Starkey’s chief hearing health officer, told Fortune

In other words, the Omega AI model makes it easier for users to differentiate sounds in their environment, say, if a user was taking a walk on a windy day and wanted to be able to tune into their walking partner’s voice and tune out the background noise. 

“We have [many patients] who really just want this to occur at a subconscious level,” Fabry said. “They want to have all of the power of AI and computational power, the ability to improve speech understanding, in quiet and noise and all of those situations. But they don’t have to engage with the devices any more than necessary in order to get the benefit.” That makes it much easier for older-generation patients who may be apprehensive to use AI out of the fear of the unknown or not understanding the technology. 

But more than that, the Omega AI model builds on Starkey’s mission to make their hearing aids more of a lifestyle device. The new model includes health-focused tools accessible through the My Starkey app that offer users at-home exercises to improve stability and coordination, as well as an industry-first automatic respiratory rate monitor. 

“Our engineers and scientists and audiologists are looking at what we can do for sound quality, improve patients’ lives,” Brandon Sawalich, president and CEO of Starkey, told Fortune. “We’ve ushered in a new era of intelligent hearing. We keep pushing the boundaries of what hearing aids can be.”

How Starkey fits in the wearable health tech industry

If you’re an Apple fanatic, you likely were intrigued by the company’s latest AirPods launch. The AirPods Pro 3 offer active noise cancellation, heart-rate sensing, fitness tracking, and even live translation. Apple has also claimed in the past AirPods can act as a clinical-grade hearing aid for mild-to-moderate hearing loss. 

And while at face-value that might feel like competition for a company like Starkey, Sawalich explained it’s a step in the right direction that large tech companies are recognizing and embracing the trend of increased hearing loss. 

“I love that Apple is bringing attention to hearing loss and what they’re doing with AirPods,” Sawalich said. “People need to understand that there is no more stigma around hearing aids and hearing technology.”

But what sets Starkey apart is developing a product that can be worn for more hours of the day and something that’s more discreet. 

“The most effective technologies are those that just seamlessly integrate into a person’s life, that become a part of their day-to-day existence,” Fabry said.

While AirPods, of course, don’t include dangling cords, they’re still more cumbersome than Starkey hearing aids. Plus, the battery life isn’t as long, which makes it difficult for people with more significant hearing loss to wear them throughout the day.

“We have to design, engineer, manufacture, and provide a product that is nearly invisible and is also designed for 14 hours a day,” Sawalich said. “We have to design a product that people are comfortable wearing. It’s a lifestyle product, it’s a productivity product, it’s a connectivity product.” The new product also includes a telehealth feature in which professionals can remotely make adjustments to the hearing-aid settings. The hearing aids will also indicate battery life (an industry-leading 51 hours) through LED lights, signal if there’s wax buildup, alert loved ones if it detects a fall, and is waterproof.

Sawalich also shared that Shark Tank star Daymond John, 56, wears the product, and his co-star Kevin O’Leary, 71, tried the Starkey products because “they live in the future” and understand what differentiates their products from others. 

“We saw his eyes light up,” Sawalich said of O’Leary. “He was talking about how he uses Starkey products for his productivity during the day. If he’s sitting on a set or waiting for filming, he’s here listening to his text messages through the Starkey devices.”

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Gen Z’s brains are ‘growing around their phones’ the way a tree warps around a tombstone, ‘Anxious Generation’ author warns

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A global public health emergency driven by the swift transition from a play-based to a phone-based childhood has created a “global destruction of human flourishing” among young people, according to social psychologist Jonathan Haidt. The Thomas Cooley Professor of Ethical Leadership at NYU Stern, speaking at a recent Dartmouth–United Nations Development Program symposium on youth well-being, argued that children born after 1995—Gen Z—are fundamentally different from earlier generations because they experienced puberty amid omnipresent smartphones and social media.

Haidt, who previously explicated many of his thoughts about Gen Z in the New York Times bestseller The Anxious Generation, used a powerful metaphor to explain the neurological consequences of this change: tree roots. Saying they are great metaphors for neurons, Haidt explained that tree-root growth is structured by the environment where they are found. He referred to a picture of a tree growing around a Civil War–era tombstone, where the tombstone scratched the bark 100 years ago, and the tree adapted. The same is true for Gen Z, he argued: “Their brains have been growing around their phones very much in the way that this tree grew around this tombstone.”

Beyond mental health, Haidt said this has physical manifestations. Children are “growing hunched around their phone,” he said, with phone addiction literally “warping eyeballs,” leading to a global rise in myopia (shortsightedness). Screen time is also known to harm sleep, he added. He went on to describe the “great rewiring” of humanity, brought on by the smartphone.

A catastrophe of mental and physical health

This “great rewiring,” which Haidt places between 2010 and 2015, coincides with a synchronized global collapse in teen mental health. Haidt noted Gen Z is “suddenly much more mentally ill than the millennials,” primarily suffering from anxiety and depression.

The evidence of decline is seen in objective behavior, not just self-reporting. For instance, data tracking nonfatal self-harm among early teens (10- to 14-year-olds) shows the girls’ rate “more than quintuples” between 2010 and 2015. Around the world, wherever the internet is in kids’ pockets, Haidt argued, young people are becoming less happy and flourishing less.

The transition Haidt describes occurred in two acts. Act one involved the gradual decline of play-based childhood, which began in the 1980s. Act two was the arrival of a phone-based childhood, a sudden and universal shift that started in the early 2010s. Haidt summarized the tragic change by saying, “We have overprotected our children in the real world, and we have under-protected them online.”

The erosion of focus and meaning

The crisis extends into cognitive ability. Haidt points out, “Fifty years of progress ended in 2012” in educational achievement metrics, specifically the National Assessment of Education Progress, or NAEP, also called the “nation’s report card.” This decline suggests a “broader erosion in the human capacity for mental focus and application,” leading to what Haidt calls a “complete disaster for humanity”: a loss of that capacity. “We’re getting dumber exactly as our machines are getting smarter and taking over more areas of life,” he said.

Students themselves acknowledge the cognitive shift, according to Haidt. He related an anecdote from one of his students, describing the difficulty of reading: “I open a book, I read a sentence, I get bored, I go to TikTok.” Furthermore, he said, high school seniors increasingly report “life often feels meaningless.” Haidt connected this directly to the time spent online, adding that he can’t fully disagree: “If you’re spending five hours a day on social media, you’re not doing anything. Your life actually is meaningless.”

The paths to this “pit of despair” differ by gender. For girls, social media remains the “clearest culprit,” altering development, social relationships, and moods. For boys, the danger centers on a dopamine addiction crisis, with companies competing to “hook them” via highly addictive video games and increasingly available high-definition porn.

Haidt’s comments came as part of a symposium organized by Dartmouth economics professor David Blanchflower, whose work has previously been covered in Fortune. Most recently, he and University College London’s Alex Bryson found the midlife crisis has become a thing of the past, with a quarter-life crisis very real in reams of economic data. Young workers really are full of rising despair, their research found. Blanchflower told Fortune in September he’s “freaked” out by what his research is showing: “Suddenly young workers look to be in big trouble … Now, both absolutely and relatively, the young are worse off.” The midlife hump in despair, commonly known as the midlife crisis, used to be one of social science’s most important patterns, he added, and that’s over now.

The symposium occurred just weeks after an authority no less than Jerome Powell, chair of the Federal Reserve, acknowledged Gen Z is having an especially hard time in the economy of 2025. “Kids coming out of college and younger people, minorities, are having a hard time finding jobs,” Powell said in mid-September, at a press conference following the Federal Open Market Committee meeting.

The solution: Collective action

Haidt asserted the theory suggesting the rewiring of childhood is the only one that can account for the synchronized collapse in mental health globally. Given that this is a collective action problem, the solution must also be collective action, he argues.

Haidt proposed four key norms to reverse a phone-based childhood and restore the play-based model:

  1. Delay smartphone use: Give children a flip phone or simple phone until high school or age 14 internationally.
  2. Social media age limit: “No social media before 16,” Haidt stresses. “We are completely insane if we give puberty over to social [media].”
  3. Phone-free schools: Implement “bell-to-bell” policies, which teachers have welcomed, and studies are already showing raised grades.
  4. Promote independence and play: Encourage “far more independence, free play, and responsibility in the real world.”

Haidt stressed that although there will be a “permanent echo of diminished potential” in the generation that has already passed through puberty with these devices, “it’s not too late for individuals if they make an effort and they make it collectively.”

For this story, Fortune used generative AI to help with an initial draft. An editor verified the accuracy of the information before publishing. 



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JPMorgan CEO Jamie Dimon says Gen Z needs in-demand skills to succeed in 2025 job market

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For many years, the rule of thumb was that working hard will guarantee some level of success. But according to Wall Street veteran Jamie Dimon, for the generations now entering the workforce, hard work alone won’t cut it. In a world increasingly shaped by artificial intelligence, successful individuals will have to be armed with the tools needed in specific sectors.

“When you graduate, whether it’s high school, or community college, or college, you need the skills to get the job,” Dimon said in a recent interview with CNN. “It’s not enough anymore to say, ‘I can work hard.’ In the old days, you could be in 10th grade, go get a factory job in Detroit, and eventually you could afford a family, a home, a car, and that may not be true anymore.”

Dimon’s words will resonate with many. Even in the past few years, buying a home has become increasingly unaffordable for first-time buyers. Per data from the National Association of Realtors, in 2022 its housing affordability index stood at 108, with a value of 100 representing a family with the median income having exactly enough income to qualify for a mortgage on a median-priced home.

By 2025, this had dropped to 97.4, meaning the average American family trying to buy their first home doesn’t have the income to qualify for a mortgage on a median-priced home.

Likewise, childcare costs have skyrocketed compared with a few decades ago. Data from the Federal Reserve Bank of St. Louis charting tuition, school fees, and childcare across an average of U.S. cities has increased from an index of 100 in 1983 to 897 by September 2025.

In the face of an increased cost of living, younger workers now graduating and entering the workforce are more concerned than their older counterparts about the threat of artificial intelligence. Nearly one in five Gen Z workers reported being deeply worried that artificial intelligence will put them out of work within the next two years, according to a recent survey from Deutsche Bank Research. But their older peers are notably less alarmed: While nearly a quarter of young adults ages 18 to 34 gave high scores of concern on a 0 to 10 scale, only about one in 10 baby boomers and Gen Xers (ages 55 and above) expressed comparable anxiety.

Dimon said that AI and coding are areas where “we know we need the skills,” adding that speedy industry training courses also present paths to secure employment: “And it works, those things work. We just have to get people to invest in them.”

Many of the nation’s fastest-growing job markets are in highly specialized sectors—some of which require no degree but do require technical training. According to U.S. Bureau of Labor Statistics projections for job growth in 2023–33, released last year, wind turbine service technicians came in first with a growth rate of 60% and median annual pay of just under $62,000. No degree is required.

Second was solar photovoltaic installers with a growth rate of 48% and annual pay of a little under $49,000—again, no degree required.

Plumbers and electricians in demand

Nvidia CEO Jensen Huang has also urged job market entrants to explore skills-focused roles adjacent to the immediate technology sector.

While the billions being invested into AI have pushed up valuations courtesy of promised efficiencies and streamlining, Huang points out that it will also have real-world impacts when it comes to building data centers and the wider infrastructure needed to support the shift.

“If you’re an electrician, you’re a plumber, a carpenter—we’re going to need hundreds of thousands of them to build all of these factories,” Huang told Channel 4 News in the U.K. in September. “The skilled craft segment of every economy is going to see a boom. You’re going to have to be doubling and doubling and doubling every single year.”

Huang isn’t alone. Earlier this year BlackRock CEO Larry Fink told an energy conference he has warned the White House about the shortage of workers needed to support the rollout: “I’ve even told members of the Trump team that we’re going to run out of electricians that we need to build out AI data centers. We just don’t have enough.”





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Jamie Dimon says he still reads customer complaints himself because his staff filters too much: ‘The bureaucracy does want to control you’

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Jamie Dimon doesn’t trust hierarchy to tell him the truth.

The JPMorgan Chase CEO, who runs a $4.5 trillion bank with 300,000 employees, still reads customer complaints himself, a habit that, he says, keeps him connected to reality inside one of the world’s most powerful financial institutions.

“I still read customer complaints,” Dimon said at the America Business Forum in Miami on Thursday. “If they ask you a question, you’ve got to respond to me directly and not go up that chain of command. The chain of command starts to edit it and fine-tune it. The bureaucracy does want to control you, so you’ve got to kill the bureaucracy.”

For Dimon, bureaucracy is a reflex that creeps into any large institution and shields leaders from reality. He sees it as a constant fight. 

“If you’re in a position like mine, you’ve got to break down those barriers all the time,” he said.

Instead, Dimon prizes what he calls constant curiosity. He starts every morning reading five newspapers and still takes time to visit branches with his management team. 

“Get on the bus and go to a branch,” he said. “Talk to people. You’ll learn something: something stupid we do, something that doesn’t work, or something they did better at another bank.”

That hands-on approach, he said, forces him to stay grounded inside a firm with 300,000 employees in 60 countries. 

“Once your mind closes, you’re not going to make a lot of progress,” Dimon said.

Culture, he added, is what keeps a company from collapsing under its own weight. “You better be relentless,” he told the crowd. “People don’t believe what you write in memos, they believe what you do. They see you fire bad people or a client who mistreats employees. That’s how they know you mean it.”

He’s also learned to value plainspoken communication. Early in his career, Dimon said, he underestimated its power. Now, every message from his office is written in his own voice, stripped of what he calls “corporate pablum.”

For Dimon, the danger is internal complacency. In his view, once bureaucracy takes hold, “it kills a company’s ability to think.”



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