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UK shoppers to spend £10.2bn in Black Friday sales, Gen Z embrace tech but like to shop physically

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November 25, 2025

UK shoppers are set to spend £10.2 billion in the Black Friday sales, a new prediction from Barclays has claimed. It said almost half of consumers plan to shop in the sales, spending £430 each on average.

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That said, a majority of UK adults are sceptical about whether Black Friday deals are real, while 44% no longer look forward to seasonal sales as much as they used to.

Other attitudes are changing too with more consumers embracing tech and Gen Z in particular intending to use AI to deals, three times higher than older generations.

In fact, overall UK consumers seem to be somewhat conflicted about their attitude to the giant sales event, with their enthusiastic use of technology going alongside an interest in physical shopping and scepticism about deals running concurrently with a determination to find the best ones and dedicate extra cash to them.

The Barclays Consumer Spend report combines hundreds of millions of customer transactions with consumer research, and says the predicted per capita spend of £430 is £91 more than last year. And with 43% on the hunt for deals, that’s up from 37% in 2024), rising to 76% among Gen Z.

One in four (26%) have been saving money to spend during the Black Friday/Christmas sales period, which, combined with pre-Autumn Budget jitters, contributed to weak spending in October, (Barclays spend data shows retail recorded its steepest fall since November 2024).

As for what people will be buying, it looks like many are being fairly sensible with their cash. Of those participating in Black Friday, 45% plan to pick up Christmas gifts at a discount and 19% will prioritise essential purchases over luxury items. Popular planned purchases include clothing (39%), electronics (28%), and beauty products (24%), which could suggest both a focus on finding everyday essentials at a discount as well as splashing out on some non-essentials.

Barclays said its own data shows that Black Friday 2024 (29 November) was the busiest day of the year for transactions, with retail volumes up 83.7% in comparison to the daily average. Will this happen again in 2025? It’s hard to say. While 29% still consider the annual event as the best time bag a bargain, “sales scepticism is beginning to set in”. 

We’ve already said that 44% don’t look forward to the seasonal sales as much as they used to. Some 43% plan to shop but as many as 68% are doubtful about the real value of Black Friday and Cyber Monday deals, and 65% believe such sales events encourage unnecessary spending. We still don’t know whether the scepticism will overcome their interest in bagging a bargain if the right price and the right product converge.

So what about that trend towards using AI to find the best deals? Overall, only 8% of UK adults will use tools such as Gemini and ChatGPT to source and compare deals, but for Gen Z, it’s 17%. And across all age groups, 13% believe AI tools are more effective than traditional search engines when it comes to deal hunting. The mainly young age of its proponents suggests use of this technology as an aid to sales shopping will increase as each year goes by, especially as the technology self improves.

But while Gen Z is in the vanguard of those using AI, they’re also the ones who are most fond of shopping old-school — that is, in physical stores.

Across all age groups, 69% of those shopping this Black Friday plan to shop online, compared to the one in three (34%) who plan to shop in-store. Younger shoppers are most likely to shop in-person, at 40% for those aged 18-27. By contrast, Baby Boomers (aged 60-78) are the most likely generation to browse the sales online, at 81%. And even though they like physical stores, social e-commerce platforms such as TikTok shop, are set to be a popular choice for Gen Z shoppers, at 45% – three times the 15% for shoppers aged 28 or over.

Of those planning to shop in-person, over half (55%) will visit shopping centres, 39% local high streets, and 28% their closest major city. The most popular reasons for shopping in-store on Black Friday are assessing product quality in person (35%), discovering unexpected deals (27%) and avoiding delivery costs (25%).

Barclays also said the physical destinations that saw the biggest Black Friday boost in 2024 (a week-on-week uplift in spending) during last year’s season were Gunwharf Quays, Merry Hill and Bluewater among shopping centres; Livingston, Worcester and Colchester among local high streets; and Bath, Exeter and Leeds among cities.

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Cosmetics giant Unilever finalises business demerger

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December 5, 2025

The demerger of Unilever‘s ice cream division, to be named ‘The Magnum Ice Cream Company,’ which had been delayed in recent months by the US government shutdown, will finally go ahead on Saturday, the British group announced.

Reuters

Unilever said in a statement on Friday that the admission of the new entity’s shares to listing and trading in Amsterdam, London, and New York, as well as the commencement of trading… is expected to take place on Monday, December 8.

The longest federal government shutdown in US history, from October 1 to November 12, fully or partially affected many parts of the federal government, including the securities regulator, after weeks without an agreement between Donald Trump‘s Republicans and the Democratic opposition.

Unilever, which had previously aimed to complete the demerger by mid-November, warned in October that the US securities regulator (SEC) was “not in a position to declare effective” the registration of the new company’s shares. However, the group said it was “determined to implement in 2025” the separation of a division that also includes the Ben & Jerry’s and Cornetto brands, and which will have its primary listing in Amsterdam.

“The registration statement” for the shares in the US “became effective on Thursday, December 4,” Unilever said in its statement. Known for Dove soaps, Axe deodorants and Knorr soups, the group reported a slight decline in third-quarter sales at the end of October, but beat market expectations.

Under pressure from investors, including the activist fund Trian of US billionaire Nelson Peltz, to improve performance, the group last year unveiled a strategic plan to focus on 30 power brands. It then announced the demerger of its ice cream division and, to boost margins, launched a cost-saving plan involving 7,500 job cuts, nearly 6% of the workforce. Unilever’s shares on the London Stock Exchange were steady on Friday shortly after the market opened, at 4,429 pence.
 

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Burberry elevates two SVPs to supply chain and customer exec roles

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December 5, 2025

Burberry has named a new chief operating and supply chain officer as well as a new chief customer officer. They’re both key roles at the recovering luxury giant and both are being promoted from within.

Burberry – Spring-Summer2026 – Womenswear – Royaume-Uni – Londres – ©Launchmetrics/spotlight

Matteo Calonaci becomes chief operating and supply chain officer, moving from his role as senior vice-president of strategy and transformation at the firm. 

In his new role, he’ll be oversee supply chain and planning, strategy and transformation, and data and analytics. He succeeds Klaus Bierbrauer, who’s currently Burberry supply chain and industrial officer. Bierbrauer will be leaving the company following its winter show and a transition period.

Matteo Calonaci - Burberry
Matteo Calonaci – Burberry

Meanwhile, Johnattan Leon steps up as chief customer officer. He’s currently currently Burberry’s senior vice-president of commercial and chief of staff. In his new role he’ll be leading Burberry’s customer, client engagement, customer service and retail excellence teams, while also overseeing its digital, outlet and commercial operations.

Both Calonaci and Leon will join the executive committee, reporting to Company CEO Joshua Schulman.

JohnattanLeon - Burberry
JohnattanLeon – Burberry

Schulman said of the two execs that the appointments “reflect the exceptional talent and leadership we have at Burberry. Both Matteo and Johnattan have been instrumental in strengthening our focus on executional excellence and elevating our customer experience. Their deep understanding of our business, our people, and our customers gives me full confidence that their leadership will help drive [our strategy] Burberry Forward”.

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Puneet Gupta steps into fine jewellery

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December 5, 2025

Traditional and occasion wear designer Puneet Gupta has stepped into the world of fine jewellery with the launch of ‘Deco Luméaura,’ a collection designed to blend heritage and contemporary aesthetics while taking inspiration from the dramatic landscapes of Ladakh.

Hints of Ladakh’s heritage can be seen in this sculptural evening bag – Puneet Gupta

 
“For me, Deco Luméaura is an exploration of transformation- of material, of story, of self,” said Puneet Gupta in a press release. “True luxury isn’t perfect; it is intentional. Every piece is crafted to be lived with and passed on.”

The jewellery collection features cocktail rings, bangles, chokers, necklaces, and statement evening bags made in recycled brass and finished with 24 carat gold. The stones used have been kept natural to highlight their imperfect and unique forms and each piece in the collection has been hammered, polished, and engraved by hand.

An eclectic mix of jewels from the collection
An eclectic mix of jewels from the collection – Puneet Gupta

 
Designed to function as wearable art pieces, the colourful jewellery echoes the geometry of Art Deco while incorporating distinctly South Asian imagery such as camels, butterflies, and tassels. Gupta divides his time between his stores in Hyderabad and Delhi and aims to bring Indian artistry to a global audience while crafting a dialogue between designer and artisan.

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