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How Georgia’s top accounting official uses technology and change management to champion a new era in government finance

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Good morning. Legacy systems and complex data slow down government finance modernization—leaving many public agencies struggling to meet today’s tech demands and real-time accountability.

Gerlda B. Hines, Georgia’s state accounting officer since September 2021 and the first woman permanently appointed to the role, is working to eliminate antiquated finance and accounting processes—essentially bringing Big Tech to hundreds of agencies.

Hines previously served as commissioner, chief of staff, interim commissioner, deputy commissioner, and CFO for Georgia’s Department of Human Services, where she oversaw a $1.9 billion budget and led the department’s executive team. Before that, she was deputy CFO for the Georgia Department of Community Health and VP/CFO at the Georgia Student Finance Commission.

Gerlda B. Hines, Georgia’s state accounting officer.

Courtesy of the Georgia state accounting office

I recently sat down with Hines, who is known for her problem-solving skills, she said. When the state accounting officer position opened, her name kept coming up because of her CPA credentials and deep knowledge of the state. “I was amazed when they called me because I had just been appointed commissioner of the Department of Human Services,” she told me.

Hines admits she’s always been the first to volunteer for new tasks, dating back to her youth: “I was the person growing up to say, ‘I’ll do it.’”

Now, she faces the challenge of revamping the state’s finance and accounting processes. “Nothing was standardized in the way we did business around accounting,” she said.

After evaluating technology vendors, Hines and her team selected Workday (a CFO Daily sponsor). Unlike company CFOs who seek board approval, Hines and her co-executive sponsor, Commissioner Rebecca Sullivan of the Department of Administrative Services, had to present their budget request to the governor’s office and to state legislators, including chairmen and budget directors of both houses.

The partnership with Workday began in January 2023, with the project kicking off in December 2023. More than 121 agencies are set to soon go live with this HR, finance, and procurement technology transformation. “This is an enormous project for Georgia,” Hines said. “The last time something like this was implemented was in 1999.”

Tackling change management

Change management in the age of AI turns employees into active contributors—encouraging experimentation, co-creation, and continuous learning, according to McKinsey research. As a problem solver, Hines knew that selecting the technology was only part of the transformation; change management was equally essential and challenging. Some staff worried the new system could mean job losses, so her team prioritized encouraging employees to continually try out the platform and provided upskilling and reskilling to help them adapt, she said.

For several months, Hines has driven broad, consistent engagement across agencies—using newsletters, dedicated change agents, and regular meetings spanning finance, HR, and technology—to keep everyone informed and aligned. Her approach emphasizes proactive communication, active stakeholder involvement, and ongoing readiness assessments to support successful adoption. “We take a pulse by sending out readiness assessments to see where everyone is in the project,” she said.

Hines also noted many agency employees are reaching retirement age, making talent recruitment a challenge. Modern platforms, she believes, can help bridge talent gaps and attract younger workers interested in advanced technology. “Moving away from manual data is going to allow us to do more analytics and look at trends,” she said.

Hines also told me that she hopes her leadership can inspire young women: “If you can see it, you can accomplish it.”

Sheryl Estrada
sheryl.estrada@fortune.com

Leaderboard

Joao Laranjo was promoted to CFO of Stellantis N.V., effective immediately. Laranjo succeeds Doug Ostermann, who has resigned from the company for personal reasons. In 2024, Laranjo joined Goodyear as VP of finance. He rejoined Stellantis earlier this year as CFO of Stellantis North America under the company’s new management. Laranjo also previously worked at Fiat Chrysler Automobiles as chief accounting officer for Latin America, rising to CFO for the region. He began his career at General Electric in 2001, serving as an associate auditor and later as controller for GE Healthcare in South America.

Amir Jafari was appointed CFO of Couchbase, Inc. (Nasdaq: BASE), a data platform provider, effective immediately. Jafari joins Couchbase from Blend Labs, where he most recently served as CFO and head of finance and operations. Before Blend, he held CFO roles at multiple companies, as well as in finance and product leadership roles at ServiceNow.

Big Deal

The Bank of America Institute’s 2025 Workplace Benefits report finds that despite a general sense of optimism when looking ahead, employees are experiencing heightened stress.  About 77% of employees surveyed are stressed about the current economic environment, 43% are stressed about their typical workday, and 37% are stressed about their personal and family lives.  They’re also grappling with matters like how to balance credit card debt with emergency savings and taking vacation time versus caregiving at home. 

While many employers focus mainly on traditional benefits like retirement plans and health insurance, employees increasingly value broader financial wellness programs—including equity, debt support, and work/life balance—which help attract and retain top talent. More than 8 in 10 employers say that financial wellness boosts job satisfaction, retention, and productivity, according to the report.

Going deeper

“Inside the cybersecurity boom, strong team, and bold gamble that helped Wiz CEO Assaf Rappaport win a $32 billion deal with Google” is a new Fortune feature article by Michal Lev-Ram that takes a deep dive into how Rappaport and his cofounders built a simple but powerful product and landed one of the biggest tech deals of the decade—just months after rejecting another big offer.

 

“The deal cements Wiz’s place in the pantheon of software successes,” Lev-Ram writes. “The selling price ranks among the top 10 M&A deals in tech history, and represents the largest cybersecurity acquisition of all time, not to mention the most expensive purchase Google has ever made in any sector.” Read the complete article here.

 

Overheard

“As a long-time board member, and a former chair and CEO of a $12 billion health care company, I am optimistic about AI as a contributor to problem-solving and decision-making.”

 

—Harry M. Jansen Kraemer, Jr., a clinical professor of leadership at Northwestern University’s Kellogg School of Management, writes in a Fortune opinion piece. Kraemer is the former chairman and CEO of Baxter International Inc., a global health care company, and the author of four best-selling books on values-based leadership. He views AI as

“not as a replacement for human judgment, but as a tool that enables more informed decision-making.”



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Netflix cofounder started his career selling vacuums door-to-door before college—now, his $440 billion streaming giant is buying Warner Bros. and HBO

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Reed Hastings may soon pull off one of the biggest deals in entertainment history. On Thursday, Netflix announced plans to acquire Warner Bros.—home to franchises like Dune, Harry Potter, and DC Universe, along with streamer HBO Max—in a total enterprise value deal of $83 billion. The move is set to cement Netflix as a media juggernaut that now rivals the legacy Hollywood giants it once disrupted.

It’s a remarkable trajectory for Netflix’s cofounder, Hastings—a self-made billionaire who found a love for business starting as a teenage door-to-door salesperson.

“I took a year off between high school and college and sold Rainbow vacuum cleaners door to door,” Hastings recalled to The New York Timesin 2006. “I started it as a summer job and found I liked it. As a sales pitch, I cleaned the carpet with the vacuum the customer had and then cleaned it with the Rainbow.”

That scrappy sales job was the first exposure to how to properly read customers—an instinct that would later shape Netflix’s user-obsessed culture. After graduating from Bowdoin College in 1983, Hastings considered joining the Marine Corps but ultimately joined the Peace Corps, teaching math in Eswatini for two years. When he returned to the U.S., he obtained a master’s in computer science from Stanford and began his career in tech.

The idea for Netflix reportedly came a few years later in the late 1990s. After misplacing a VHS copy of Apollo 13 and getting hit with a $40 late fee at Blockbuster, Hastings began exploring a mail-order rental service. While it’s an origin story that has since been debated, it marked the start of a company that would reshape global entertainment.

Hastings stepped back as CEO in 2023 and now serves as Netflix’s chairman of the board. He has amassed a net worth of about $5.6 billion. He’d be even richer if he didn’t keep offloading his shares in the company and making record-breaking charitable donations.

Netflix’s secret for success: finding the right people

Hastings has long said that one of the biggest drivers of Netflix’s success is its focus on hiring and keeping exceptional talent.

“If you’re going to win the championship, you got to have incredible talent in every position. And that’s how we think about it,” he told CNBC in 2020. “We encourage people to focus on who of your employees would you fight hard to keep if they were going to another company? And those are the ones we want to hold onto.”

To secure top performers, Hastings said he was more than willing to pay for above-market rates. 

“With a fixed amount of money for salaries and a project I needed to complete, I had a choice: Hire 10 to 25 average engineers, or hire one ‘rock-star’ and pay significantly more than what I’d pay the others, if necessary,” Hastings wrote. “Over the years, I’ve come to see that the best programmer doesn’t add 10 times the value. He or she adds more like a 100 times.”

That mindset also guided Netflix’s leadership transition. When Hastings stepped back from the C-suite, the company didn’t pick a single successor—it picked two. Greg Peters joined Ted Sarandos as co-CEO in 2023.

“It’s a high-performance technique,” Hastings said, speaking about the co-CEO model. “It’s not for most situations and most companies. But if you’ve got two people that work really well together and complement and extend and trust each other, then it’s worth doing.”

Netflix’s stock has soared more than 80,000% since its IPO in 2002, adjusting for stock splits.

Netflix brought unlimited PTO into the mainstream

Netflix’s flexible workplace culture has also played a key role in its success, with Hastings often known for prioritizing time off to recharge. 

“I take a lot of vacation, and I’m hoping that certainly sets an example,” the former CEO said in 2015. “It is helpful. You often do your best thinking when you’re off hiking in some mountain or something. You get a different perspective on things.”

The company was one of the first to introduce unlimited PTO, a policy that many firms have since adopted. About 57% of retail investors have said it could improve overall company performance, according to a survey by Bloomberg. Critics have argued that such policies can backfire when employees feel guilty taking time off, but Hastings has maintained that freedom is core to Netflix’s identity. 

“We are fundamentally dedicated to employee freedom because that makes us more flexible, and we’ve had to adapt so much back from DVD by mail to leading streaming today,” Hastings said. “If you give employees freedom you’ve got a better chance at that success.”

Netflix’s other cofounder, Marc Randolph, embraced a similar philosophy of valuing work-life balance.

“For over thirty years, I had a hard cut-off on Tuesdays. Rain or shine, I left at exactly 5 p.m. and spent the evening with my best friend. We would go to a movie, have dinner, or just go window-shopping downtown together,” Randolph wrote in a LinkedIn post.

“Those Tuesday nights kept me sane. And they put the rest of my work in perspective.”



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‘This species is recovering’: Jaguar spotted in Arizona, far from Central and South American core

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The spots gave it away. Just like a human fingerprint, the rosette pattern on each jaguar is unique so researchers knew they had a new animal on their hands after reviewing images captured by a remote camera in southern Arizona.

The University of Arizona Wild Cat Research and Conservation Center says it’s the fifth big cat over the last 15 years to be spotted in the area after crossing the U.S.-Mexico border. The animal was captured by the camera as it visited a watering hole in November, its distinctive spots setting it apart from previous sightings.

“We’re very excited. It signifies this edge population of jaguars continues to come here because they’re finding what they need,” Susan Malusa, director of the center’s jaguar and ocelot project, said during an interview Thursday.

The team is now working to collect scat samples to conduct genetic analysis and determine the sex and other details about the new jaguar, including what it likes to eat. The menu can include everything from skunks and javelina to small deer.

As an indicator species, Malusa said the continued presence of big cats in the region suggests a healthy landscape but that climate change and border barriers can threaten migratory corridors. She explained that warming temperatures and significant drought increase the urgency to ensure connectivity for jaguars with their historic range in Arizona.

More than 99% of the jaguar’s range is found in Central and South America, and the few male jaguars that have been spotted in the U.S. are believed to have dispersed from core populations in Mexico, according to the U.S. Fish and Wildlife Service. Officials have said that jaguar breeding in the U.S. has not been documented in more than 100 years.

Federal biologists have listed primary threats to the endangered species as habitat loss and fragmentation along with the animals being targeted for trophies and illegal trade.

The Fish and Wildlife Service issued a final rule in 2024, revising the habitat set aside for jaguars in response to a legal challenge. The area was reduced to about 1,000 square miles (2,590 square kilometers) in Arizona’s Pima, Santa Cruz and Cochise counties.

Recent detection data supports findings that a jaguar appears every few years, Malusa said, with movement often tied to the availability of water. When food and water are plentiful, there’s less movement.

In the case of Jaguar #5, she said it was remarkable that the cat kept returning to the area over a 10-day period. Otherwise, she described the animals as quite elusive.

“That’s the message — that this species is recovering,” Malusa said. “We want people to know that and that we still do have a chance to get it right and keep these corridors open.”



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MacKenzie Scott tries to close the higher ed DEI gap, giving away $155 million this week alone

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MacKenzie Scott has arguably been the biggest name in philanthropy this year—and has nonstop been making major gifts to organizations focused on education, DEI, disaster recovery, and many other causes.

This week alone, several higher education institutions announced major gifts from the billionaire philanthropist and ex-wife of Amazon founder Jeff Bezos—donations totaling well over $100 million. In true Scott fashion, many of these donations are the largest single donations these schools have ever received.

The donations announced this week include: 

  • $50 million to California State University-East Bay
  • $50 million to Lehman College (part of the City University of New York system)
  • $38 million to Texas A&M University-Kingsville
  • $17 million to Seminole State College

All four institutions are public, access-oriented colleges that enroll large shares of low‑income, first‑generation, and racially diverse students and function as minority‑serving institutions or similar engines of social mobility. They fit MacKenzie Scott’s broader pattern of directing large, unrestricted gifts to colleges that serve “chronically underserved” communities rather than already wealthy, highly selective universities.

Scott, who is worth about $40 billion and has donated over $20 billion in the past five years, has doubled down this year on causes that the Trump administration has cut deeply, such as education, DEI, and disaster recovery.

“As higher education, in general, works to find its way in an uncertain environment, this gift is a major source of encouragement that we are on the right path,” Lehman College President Fernando Delgado said in a statement. 

Scott also made one of the largest donations in HBCU Howard University’s 158-year history with an $80 million gift earlier this fall, and a $60 million donation to the Center for Disaster Philanthropy after Trump administration’s cuts to the Federal Emergency Management Agency (FEMA)—an organization Americans rely on for help during and after hurricanes, wildfires, tornadoes, and floods.

“All sectors of society—public, private, and social—share responsibility for helping communities thrive after a disaster,” CDP president and CEO Patricia McIlreavy previously told Fortune. “Philanthropy plays a critical role in providing communities with resources to rebuild stronger, but it cannot—and should not—replace government and its essential responsibilities.”

Trust-based philanthropy

Scott accumulated the vast majority of her wealth from her 2019 divorce from Bezos, but is dedicated to giving away most of her fortune. She’s considered a unique philanthropist in today’s environment because her gifts are typically unrestricted, meaning the organizations can use the funding however they choose. 

“She practices trust-based philanthropy,” Anne Marie Dougherty, CEO of the Bob Woodruff Foundation previously told Fortune. Scott has donated $15 million to the veteran-focused nonprofit organization in 2022, and made a subsequent $20 million donation this fall.

Scott is also considered one of the most generous philanthropists, and credits acts of kindness for inspiring her to give back.

“It was the local dentist who offered me free dental work when he saw me securing a broken tooth with denture glue in college,” Scott wrote of her inspiration for philanthropy in an Oct. 15 essay published to her Yield Giving site. “It was the college roommate who found me crying, and acted on her urge to loan me a thousand dollars to keep me from having to drop out in my sophomore year.”



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