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Tous appoints new CEO from Parfois

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Nazia BIBI KEENOO

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September 19, 2025

Spanish jewelry brand Tous has appointed Susana Sánchez as its new CEO, following the departure of Carlos Soler-Duffo after 13 years with the company, as announced earlier this week. Sánchez previously served as CEO of Portuguese fashion and accessories brand Parfois, where she will now be succeeded by Luis Maseres.

Tous

As CEO of Tous, reporting directly to chairwoman Alba Tous, Sánchez will take on the challenge of “accelerating the company’s sustainable growth,” the Catalan company said in a statement. The appointment aligns with the implementation of Tous’s GEM strategic plan (Growth, Elevation, Mindset), which focuses on innovation, creativity and connecting with new generations.

“With Susana’s arrival, we are embarking on an exciting new phase that continues our GEM strategic plan. Her deep knowledge of the fashion industry, her innovative vision and her experience in the global development of retail businesses reinforce our growth ambitions and our commitment to elevate the brand to new dimensions of differentiation and innovation,” said Alba Tous.

Sánchez, who has more than 25 years of experience in retail, is a telecommunications engineer by training. Over the past five years, she has served as CEO of Parfois, and before that, she worked at the Profand Group, Bimba y Lola, and Dayaday.

Alongside her appointment, Tous thanked Carlos Soler-Duffo “for his leadership, commitment and vision during his 13 years at the company, seven of them as CEO.” “During this period, marked by transformation and sustained growth, Tous has reaffirmed its position as one of the world’s leaders in the affordable luxury jewelry segment,” the company concluded.

Luis Maseres takes the reins of Parfois

For its part, Parfois has also announced a change at the top of its management. The Portuguese company continues to support Spanish talent, appointing Luis Maseres to the helm. With him as CEO, “it is embarking on a new phase in which it will continue to drive its strategy of growth and international expansion,” the company stressed.

The Portuguese firm also reflected on Sánchez’s five-year tenure: “Parfois has transformed, consolidating its international presence, strengthening its position in the sector and expanding its network of stores in strategic markets. It has also accelerated its online channel and strengthened its value proposition.”

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Christmas-related retail footfall picks up, two sets of data show

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December 15, 2025

Festive footfall is starting to build nicely as the journey to Christmas already looks being upbeat for retailers, according to data from both global retail solutions portfolio Sensormatic Solutions and MRI Software.

Over the latest weekend (13-14 December) footfall rose 4.4% week-on-week, Sensormatic’s ShopperTrak Analytics data, which captures 40 billion store visits globally each year, showed.

Shopper counts across last week also increased steadily, rising 3.6% on the week before (1-7 December vs 8-14 December).  However, footfall across Saturday and Sunday remained lower than 2024, down 5.7% and 5.4% year-on-year respectively. 

UK shoppers were expected to have made 20.6 million transactions over Friday and Saturday, 6.39% higher than 2024, according to separate figures from Nationwide,

While footfall rose 3.5% week-on-week last Saturday, Sunday was the top performing day for store visits across the weekend, with shopper counts jumping 5.7% on the week prior and High Streets seeing the biggest boost (+12%).

Andy Sumpter, EMEA Retail consultant at Sensormatic Solutions, said: “After a mixed start to Peak Trading and concerns that consumer caution could dampen consumers’ Christmas spirits, retailers will have welcomed the tempered but steady build in festive footfall last week.”

Super Saturday (20 December) is expected to be the busiest day for store footfall of the entire Peak Trading season, according to Sensormatic’s predictions. This year, consumers are expected to make 10.7 million transactions on Super Saturday as they rush to finish their Christmas shopping.

Sumpter added: “All eyes now turn to Super Saturday, undoubtedly one of the highest-stakes shopping days of the Christmas season. And, while a single day can’t carry the entire trading period, retailers will be hoping that early momentum continues to build towards the Christmas crescendo.”

Over at MRI Software, retail footfall remained strong last week (8-14 December) compared to the prior week with a 3.1% rise recorded across all UK retail destinations. This was mainly driven by a 5% rise in high streets and a 2.2% uplift in shopping centres, whereas retail park visits were flat on the week before

While declines were recorded across the board on Sunday (-9.7%) and Tuesday (-6.2%), both mostly down to bad weather, “this did little to hamper overall trends”.

However, footfall rebounded strongly as conditions improved, with visits jumping 10.7% on Monday and 11.5% on Thursday, driven largely by activity on the high street. This could suggest the festive events and attractions drawing visitors in as well as festive parties whether they be work or social led, it said.

This is also reflected in Central London footfall remaining 4.2% higher week-on-week and 7.1% higher year-on-year. However historic and market towns recorded annual declines of -3.3% and -3% respectively.

Shopping centres witnessed similar trends to that of the high street with visits peaking on Thursday by 10%. Retail parks saw sharp declines on Sunday (-8.6%) and Tuesday (-5.7%) but experienced relatively steady growth for the remainder of the week.

Compared to the same week last year, footfall remained 0.5% lower largely influenced by a drop in shopping centre (-3.1%) and retail park (-1.6%) visits. High streets bucked the trend and saw visits rise by +1.3%. 

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Puma loses long-serving communications manager

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December 15, 2025

Puma must fill a key role in the sports company’s global communications as Kerstin Neuber is leaving the Herzogenaurach-based business after a total of 18 years. She most recently served as senior director corporate communications. According to Puma, Robert-Jan Bartunek (team head corporate communications) will assume her duties on an interim basis until a successor is appointed.

Kerstin Neuber is leaving of her own accord to pursue new professional challenges. – PUMA

Neuber is departing of her own accord to pursue new professional challenges. The company thanks her for “her great commitment and significant contribution in recent years.”

Puma said that Kerstin Neuber has played a key role in shaping its corporate communications. Among other responsibilities, she oversaw the strategic development and implementation of communications initiatives, served as corporate spokesperson, and led crisis and reputation management. She also coordinated the company’s international corporate PR activities and advised the Executive Board, management, and subsidiaries on strategic matters.

“We would like to express our sincere gratitude to Kerstin for her dedication, expertise and leadership,” said CEO Arne Freundt. “With her strategic approach and deep understanding of communications, she has helped to strengthen the company’s reputation and public presence. We wish her every success in her future endeavours.”

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Higher festive spend is due to inflation, clothing among first to be cut for budgeters – Deloitte survey

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December 15, 2025

On the face of it, around a third of UK consumers planning to spend more this Christmas can only be positive, right? Alas, many are blaming higher prices for the decision, according to new Deloitte research.

Image: Pixabay

If it’s any consolation, this is higher than the rest of Europe, where just 23% plan to spend more. And at least in the UK, consumers aged 18-34 are nearly twice as likely to spend more this Christmas compared with older age groups while almost half (44%)  agree they have enough money “to create a joyful Christmas for themselves and their family this year”. 

And while a third of those spending more are blaming higher prices, 23% say it’s a deliberate choice to allocate more budget to Christmas while 20% say they’re spending more because their financial situation has improved.

On the downside, 18% of UK consumers plan to spend less this Christmas compared with last year with around half (48%) blaming the cost of living, while 37% say it is because their financial situation has worsened.

Unfortunately, when asked about what they will cut back on if budgets becomes too constrained, the top things consumers stated were “experiences (restaurants or attending events)… and clothing. At least fewer are likely to cut back on gift vouchers, it noted.

Cande Cooper, retail partner at Deloitte UK, said: “While there is a strong desire among many UK consumers to create and spread joy this Christmas, shoppers are demonstrating a pragmatic approach, carefully balancing their budgets with their festive aspirations.

“High costs continue to squeeze many consumers’ spend, and so retailers will look to target consumers with promotions, whilst also catering to those looking for quality products and shopping experiences. Retailers should also take note of evolving consumer behaviours, particularly the increasing influence and adoption of GenAI in the shopping process.”

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