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Can employees learn to trust an AI boss?

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Good morning. AI agents are promoted as the future of work, but while employees adapt to the idea, most aren’t comfortable reporting to a digital boss.

More than 80% of organizations are expanding their use of AI agents, according to a new report by Fortune 500 company Workday (a CFO Daily sponsor). Although 75% of workers are comfortable collaborating with AI agents, only 30% are comfortable being managed by one. The research finds that employees are happy to use AI agents as tools, but don’t view them as decision makers to whom they must answer.

Nearly half (48%) of respondents are concerned that AI agents will increase pressure on employees to work faster. The findings are based on a survey of 2,950 full-time decision makers and software implementation leaders across North America, APAC, and EMEA.

Trust appears to be the elephant in the room. More than 25% of respondents believe AI agents are overhyped.

“Building trust means being intentional in how AI is used and keeping people at the center of every decision,” according to Kathy Pham, vice president of AI at Workday.

The research found that trust in agents rises with greater use: only 36% of those just exploring AI agents trust their organizations to use them responsibly, compared with 95% among those further along the adoption curve.

Workday’s report highlights the importance of keeping human accountability at the center of AI decision-making. At the Fortune Brainstorm AI Singapore conference last month, Sapna Chadha, VP for Southeast Asia and South Asia Frontier at Google, advised that agentic platforms must clearly communicate actions and request user approval at key decision points.

“You wouldn’t want to have a system that can do this fully without a human in the loop,” Chadha said.

Workday’s research also revealed that, with the industry facing a shortage of CPAs and finance professionals, 76% of finance workers believe AI agents will help fill the gap, and only 12% are worried about job loss. Top uses for AI agents in finance include forecasting and budgeting (32%), financial reporting (32%), and fraud detection (30%). Gen Z is especially bullish—70% are interested in working for companies that invest in AI agents.

The report recommends the following for leaders: refine performance through human ingenuity, prioritize tools and training, and design roles that unlock purpose—not just productivity.

Will employees ever be comfortable calling an AI agent their boss? In my opinion, when it comes to AI, never say never.

Have a good weekend.

Sheryl Estrada
sheryl.estrada@fortune.com

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Fortune 500 Power Moves

Aunoy Banerjee was appointed EVP and CFO of Citizens Financial Group, Inc. (No. 341), effective Oct. 24. As previously announced, current CFO John Woods will depart the bank on Aug. 15. Chris Emerson, EVP and head of corporate planning and enterprise finance, will serve as CFO during the interim period. Banerjee joins Citizens from Barclays, where he currently serves as CFO of Barclays Bank PLC. Before Barclays, Banerjee served in finance and transformation roles at State Street over eight years, most recently as head of investments and third-party management and chair of State Street India. He also served as chief transformation officer. Banerjee previously spent 11 years at Citi in several roles, including business unit CFO for Capital Markets and Securities Services.

Every Friday morning, the weekly Fortune 500 Power Moves column tracks Fortune 500 company C-suite shiftssee the most recent edition

More notable moves this week:

Jonathan Hugh was appointed CFO of ALT5 Sigma Corporation (Nasdaq: ALTS), a fintech and digital asset treasury company. Hugh brings over 25 years of experience. He previously served as CFO of digital asset firms GSR International Ltd, a global market maker, and Zodia Custody Ltd, a regulated institutional custodian.

Matt Puckett was appointed CFO of Ibotta, Inc. (NYSE: IBTA), a digital promotions network, effective Aug. 25. Most recently, Puckett served as CFO of VF Corporation, a global leader in branded lifestyle apparel and footwear. Over his 23-year tenure at VF, he held multiple operating CFO roles, including a four-year international assignment in Switzerland overseeing finance across Europe and Asia. Puckett will replace Valarie Sheppard, who has served as Ibotta’s interim CFO since March 14. 

Julie A. Beck was appointed SVP, CFO, and treasurer of MSA Safety Incorporated (NYSE: MSA), a provider of advanced safety products, effective Aug. 18. Beck most recently served as SVP and CFO for Terex Corp., a global industrial equipment manufacturer. Before that, she served as SVP and CFO for Nova Chemicals, Inc., a producer of petrochemicals. Beck has also served as global VP of supply chain, operational excellence and quality for Joy Global, Inc.

John Cole was appointed CFO of ELB Learning, a provider of immersive learning solutions. He brings more than 25 years of experience leading finance and operations for Fortune 100 and 500 companies, according to ELB. Cole aims to strengthen the financial infrastructure to support the company’s next phase of growth.

Priya Arora was appointed chief financial and operating officer of TravelNet Solutions (TNS), makers of Track Property Management Software. Most recently, Arora was CFO and COO at Fulcrum Collaborations, and previously held senior finance roles at Source Intelligence and Relativity, where she helped lead a major investment by Silver Lake. Arora began her career at McKinsey & Company and spent over a decade in M&A and finance on Wall Street.

Aric McKinnis was promoted to SVP and CFO of FormFactor, Inc. (Nasdaq: FORM). McKinnis succeeds Shai Shahar, who resigned from these positions effective Aug. 8. Shahar will serve as an executive advisor through Dec. 31. McKinnis, who joined FormFactor in August 2019, serves as its VP and corporate controller and was previously corporate controller at MKS Instruments. Earlier, he served in various external audit roles at Deloitte, including audit manager

Big Deal

U.S. employers project a median health care cost increase of 10% for 2026, according to a report released by the International Foundation of Employee Benefit Plans.

Employers cited four main factors contributing to the anticipated rise in medical plan costs for 2026: catastrophic claims (up from 20% last year); specialty and costly prescription drugs (up from 20% last year); utilization due to chronic health conditions (down from 16% last year); and medical provider costs (down from 18% last year).

“Employers have indicated that cost-sharing, plan design, and purchasing/provider initiatives will be the most impactful techniques to manage costs,” said Julie Stich, vice president of content at the International Foundation, in a statement.

Going deeper

Here are four Fortune weekend reads:

Amazon has dreamed of cracking Walmart’s lock on groceries for decades, with limited success. A massive same-day shopping expansion could change that” by Jason Del Rey

Tapestry takes an $855 million write-down on Kate Spade—and offers a reminder of how risky M&A is in the fashion world” by Phil Wahba 

Overheard

“We just figured out a number that we thought was enough money—to be able to buy a house and things like that—and then we doubled it, and we gave the rest away.”

—Brian O’Kelley told Fortune in an interview. O’Kelley banked less than $100 million after selling his $1.6 billion startup AppNexus to AT&T—and gave the rest to charity.



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Baby boomers have ‘gobbled up’ the wealth share, leaving Gen Z to wait for Great Wealth Transfer

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Older Americans may be trading in hustling for retirement, but that hasn’t stopped them from getting richer.

Baby boomers now hold a record high of the United States’ wealth, Apollo chief economist Torsten Slok noted in a Sunday blog post, citing Federal Reserve data. Compared to 1989, when those over 70 years old held 19% of the wealth in the household sector, older Americans now own 31% of the wealth.

That chunk of change is an outsized share compared to other generations. Baby boomers, who make up about 20% of the U.S. population, hold more than $85 trillion in assets, according to Fed data. By comparison, millennials, who make up about the same percentage of Americans, hold just about $18 trillion, roughly one-fifth that of baby boomers. 

Older Americans’ financial success is in especially stark comparison to that of Gen Z, a generation with deep skepticism about the economic future, who feel shut out from entry-level jobs amid the rise of AI, with many sinking into credit card debt as they struggle to repay student loans. As of last year, the young generation had only $6 trillion in wealth, despite making up the same percentage of the population as their baby boomer and millennial counterparts.

“The baby [boomer] generation has really gobbled up a huge share of household wealth, so it’s left a lot less for other age cohorts,” Edward Wolff, professor of economics at New York University, told Fortune.

Baby boomers’ good timing

America’s septuagenarians were raised by parents who came of age during the Great Depression and learned the hard way the lessons of frugality and the importance of saving money. But the baby boomer generation owes a great deal of their financial security to the stars aligning during their formative years.

In the 1970s when many baby boomers entered the housing market, inflation surged, making buying a home an appealing investment. As home values soared in the following decades, so, too, did the generation’s equity. The older generation has also been boosted by stock ownership, with baby boomers holding 54% of stocks worth more than $25 trillion, according to an early 2025 analysis of Fed data by The Motley Fool. Millennials owned about 8% of stocks worth $3.9 trillion.

But Gen Z, who may be following baby boomers’ lead in stock market investments, have not shared the same good fortune in the housing market. Housing supply has been low since the 2008 recession, exacerbated by sky-high mortgage rates, which disincentivized home sales and contributed to exorbitant home prices.

As a result, 2025 saw a 21% drop in the share of first-time homebuyers, and the age of those buyers reached a record high of 40 years, according to November data from the National Association of Realtors, leaving Gen Z to wait a little longer for the keys to their first homes. A March Redfin report found today, just 33% of 27-year-olds own their homes compared to 40% of baby boomers who owned their homes when they were the same age.

“They weren’t able to enjoy the big appreciation of house prices to the same extent as baby boomers,” Wolff said.

Gen Z’s silver lining

Gen Z may be facing generation-defining economic challenges, but there’s hope for them yet. Pew Research Center data from 2024 indicates Gen Z may actually be in better financial shape than young people in past generations: In 2023, Zoomers made a median pay of about $20,000, adjusted for inflation. In 1993, 18-to-24-year-olds made about $15,000. Income growth finally outpacing home price growth may also be a silver lining for prospective home buyers.

But part of the equation of Gen Z’s relatively paltry share of wealth is simply because they haven’t had as much time to acquire it, Michael Walden, professor emeritus of economics at North Carolina State University, told Fortune.

“It makes logical sense that older people will accumulate greater percentages of wealth at any point in time because they’ve had more years to invest and reap the returns of their investments,” Walden said.

Beyond just more time, Gen Z will indirectly benefit from the investments made by their parents and grandparents as they await the Great Wealth Transfer that promises to distribute, by some estimations, $124 trillion in inheritance to the younger generations. Just this year, 91 heirs inherited a record $297.8 billion, according to the UBS Billionaire Ambitions Report, a 36% increase from last year.

Walden said the Great Wealth Transfer is coming, but Gen Z and millennials shouldn’t rely on the death of a loved one to begin their wealth acquisition journey in earnest.

“It’s hard to target when that’s going to come, so I would argue to any young person that I would be talking to, have a plan, be consistent with the plan,” he said.



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Paramount, Netflix spur Wall Street race to win jumbo loan deals

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In the space of less than a week, the bidding war for Warner Bros. Discovery Inc. has unleashed two multi-billion debt deals that rank among the largest in the past decade.

The latest came from Paramount Skydance Corp. as it lined up as much as $54 billion of financing from Wall Street’s biggest firms to help support its $108 billion hostile bid for Warner Bros., just days after the company agreed to a deal with Netflix Inc.

Loans of this size have been few and far between over the past couple of years amid subdued acquisition activity. But that’s all changed recently amid a frenzy to fund data-center build outs in the race for artificial intelligence expansion, as well as a pick up in M&A.

Bank of America Corp., Citigroup Inc. and Apollo Global Management Inc. are providing the debt commitment to Paramount, according to a statement Monday. Each one of the trio has signed up for about $18 billion, or a third, of the total commitment, according to a filing.

Just late last week, Netflix lined up $59 billion of unsecured financing from Wells Fargo & Co., BNP Paribas SA and HSBC Plc in another bridge loan for its own bid for part of Warner Bros. Such bridge loans, a type of facility that’s usually replaced with permanent financing like bonds, are a crucial step for banks in building relationships with companies to win higher-paying mandates down the road.

Paramount’s bid at $30 a share in cash comes after Netflix agreed to buy Warner Bros. for $27.75 in cash and stock in a $72 billion deal. Paramount’s bid is for the entirety of Warner Bros., while Netflix is only interested in the Hollywood studios and streaming business. Paramount — which is backed by Larry Ellison, one of the world’s richest people — said its offer gives shareholders $18 billion more in cash than the Netflix bid would.

The Ellison family and RedBird Capital Partners are backstopping the $40.7 billion equity financing for the Paramount bid. Affinity Partners, the private equity firm founded by President Donald Trump’s son-in-law Jared Kushner, Saudi Arabia’s Public Investment Fund, Abu Dhabi’s L’imad Holding Company PJSC and the Qatar Investment Authority are also financing partners. China’s Tencent Holdings Ltd., which had originally been listed as providing a $1 billion commitment, is no longer involved as a financing partner, according to the filing.

Ratings Game

While sizable, the financings for Netflix and Paramount don’t quite match the $75 billion of loans Anheuser-Busch InBev SA obtained to back its acquisition of SABMiller Plc in 2015, which amounted to the largest ever bridge loan, according to data compiled by Bloomberg.

Even so, Wall Street is looking to earn lucrative fees tied to a long-awaited revival in acquisitions. One or a small group of banks typically provide the initial bridge loan, and then bring in other banks to spread the risk once the acquisition is publicly announced. After a time, those loans are replaced with bonds sold to institutional investors.

One key difference with Paramount’s bridge loan is that it will be secured by the company’s assets. Netflix’s bridge is unsecured, meaning it’s not backed by specific collateral. That’s likely due to the different credit ratings each company has. 

Netflix, which is rated investment grade, is expected to replace its bridge loan with up to $25 billion of bonds, plus $20 billion of delayed-draw term loans and a $5 billion revolving credit facility, both of which are typically held by banks. Paramount has lower credit scores of a BB+ rating by S&P Global Ratings, which is one level below investment grade, and BBB- by Fitch Ratings, or on the cusp of junk.

The high-grade market typically has a deeper pool of investors and offers cheaper financing, and would be more easily able to absorb a large financing of this size.



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Parents are sacrificing retirement, taking second jobs, and liquidating investments for college

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Parents make countless sacrifices for their children. And now that college is more expensive than ever, they’re jeopardizing their own financial futures to try to secure their kids’. 

According to a survey of 1,000 parents from Citizens Bank, respondents say they are taking on a second job (19%), borrowing against their 401(k) or liquidating personal funds (30%), pausing investing entirely (26%), and cutting back on major purchases or vacations (66%). And more than 60% of parents reported they expect to delay their retirement in order to pay for their kids’ college education.

The cost of college has ballooned: It’s 40 times higher than it was in 1963, according to the Education Data Initiative. And between 2010 and 2023 alone, tuition costs at four-year public universities jumped more than 36%, Education Data Initiative said, with the average cost of college today nearly $40,000 per year.

That’s led more than 60% of parents to need to go “above and beyond” typical financing options like 529 plans and federal loans, according to the Citizens survey data. 

“Compared to just a few years ago, the pressure has increased due to rising tuition, inflation, and greater uncertainty around future costs,” Tony Durkan, vice president and head of 529 college savings at Fidelity, told Fortune. “Many families are still underprepared, often relying on rough estimates rather than clear savings goals.”

Financial sacrifices for a college education are ‘very risky

Pam Krueger, investment advisor and founder of Wealthramp, said the phenomenon of parents taking on side gigs, pulling money out of retirement, and refinancing their homes to pay for college is incredibly common. 

“It’s coming from a place of love and a desire to protect their kids from the burden of student debt—but it’s also very risky,” Krueger warned. “These choices can set parents back in a way that’s really hard to recover from.”

Part of the problem is the disconnect between college admissions and financial planning, according to Citizens. Survey data showed one in five parents admitted they just focused on getting their child into college without thinking about how to pay for it. And it’s such a touchy and embarrassing topic for parents,  almost 50% of survey-takers said they would rather talk to their children about drugs and alcohol. 

How to prepare to pay for college

While pulling money from retirement, taking on another job, or refinancing your home may feel like the only option to come up with enough funding for college, financial advisors say there are other options. 

Of course, a 529 savings plan can help—but that has a longer runway. These tax-advantaged plans can sometimes allow you to pay for tuition ahead of time, but many people save for many, many years to fund these accounts. 

Still, “the earlier you begin saving, the more time your money has to grow through compounding,” Durkan said. “Even small, regular contributions can add up significantly over time.” Plus, any funds that aren’t used can be transferred to a sibling, cousin, or back to yourself, meaning no wasted money—and it stays in the family, Krueger said.

But if it’s too late in the process—like if your kid is already in high school—an alternate strategy is needed. Krueger said this requires open and honest communication with your child about what you can actually afford. 

“Sit down with your child and talk openly about what’s realistic. Explore schools that are generous with merit aid or have transparent pricing,” Krueger said. “And look at the full cost—not just tuition, but room and board, books, travel. Sometimes the ‘big name’ school isn’t the best financial fit—and that’s okay.”

For parents just starting to plan for college while their children are in high school, Brian Safdari, founder and CEO of College Planning Experts, also suggests moving around investments and assets and as well as applying for grants, scholarships, merit-based aid, and institutional aid starting as early as ninth or 10th grade. Even private colleges with sticker prices of $95,000 or more a year could offer generous aid that make the final cost the same as a public school or even less, he told Fortune.

Still, “the expected cost minus savings minus free money will likely still leave a gap,” Safdari said. “Once we have that number, we can start figuring out how to fund it over four years, while minimizing student debt and leaving enough money to retire.”

A version of this story was published on Fortune.com on June 25, 2025.

More on saving for college:

Fortune Brainstorm AI returns to San Francisco Dec. 8–9 to convene the smartest people we know—technologists, entrepreneurs, Fortune Global 500 executives, investors, policymakers, and the brilliant minds in between—to explore and interrogate the most pressing questions about AI at another pivotal moment. Register here.



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