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This car-repair chain’s revenue skyrocketed 130x in the past five years—and 83% of its workforce doesn’t have a college degree, including its CEO

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When Matt Ebert speaks about his car-collision repair shop empire, he does so in a humble way, like his beginnings. 

The CEO of Crash Champions, which reported $2.75 billion in revenue last year, came from a small town in Indiana, where earning a college degree was neither a given nor an expectation. 

“We didn’t have much from a financial standpoint,” he told Fortune. “College and big career planning weren’t ever a discussion in my family.”

Ebert had an entrepreneurial spirit and started mowing lawns for people at age 10 or 11. His real interest, though, was cars, and he couldn’t wait to open the hood on his first car, change its oil, and take its wheels off. 

“For me, a car meant freedom,” he recalled. “I still remember the first time I was in a car by myself, thinking about how I could go anywhere I want right now.”

But at age 16, he wrecked his first car: a two-seater Ford EXP. Not wanting to make an insurance claim or get his insurance canceled, he visited a local car repairman and asked him if he could show Ebert how to fix his car. The repairman did—and that launched Ebert into a career of repairing cars. 

Courtesy Crash Champions

Six-figure jobs without a degree

Ebert took a job with the repairman after high school, therefore coming “literally, by accident” into the industry. Now he oversees a company that’s seen 130x revenue growth since 2019 and employs more than 10,000 people. 

And like Ebert, 83% of his workforce doesn’t have a college degree

“I’ve done really, really well in life not having gone to college,” he said. “And I’m not anti-college. I think there’s definitely things that college is great for. But I also know that it’s not an opportunity for everyone.”

Ebert’s company is ahead of the curve when it comes to employing people without a four-year degree. College has historically been viewed as a one-way ticket to a lucrative career, but younger generations are starting to catch on it’s not the only path to success. Many Gen Zers are taking trade jobs and aren’t burdened by student loan debt. Plus, some make more than six figures doing so. 

At Crash Champions, technicians make more than $100,000 a year, Ebert said. In the first quarter of 2025, the U.S. Census Bureau reported the median weekly earnings of the nation’s 120.9 million full-time wage and salary workers was $1,194, which equates to roughly $62,000 annually. That means Crash Champion workers make about 1.6 times that of the average U.S. worker.

“We view college as a bonus, not a requirement,” Ebert said. Of course, there are certain positions that require a specific degree, he added, like how their controller and chief legal officer needed degrees. 

Despite not requiring college degrees for most of its jobs, Crash Champions focuses on continued learning. It created a leadership development program focused on topics like culture and retention, financial and operational leadership, strategic leadership, communication and recognition, continuous learning, as well as delegation mastery and team employment. Thousands of employees have participated in these programs. 

Courtesy Crash Champions

“We can recruit the best technicians. We can train the best technicians, [but] if they’re working for bad managers, they’ll leave and go elsewhere,” Ebert said.

Crash Champions also offers an apprenticeship program where they can “start technicians from scratch,” he said. They’re placed with a team member whom they work with for a couple of years then are off on their own.

Crash Champions’ growth story

Ebert credits his employees with many of the company’s accomplishments.

“A key to my success has been surrounding myself with better people, smarter people than me, people that have done things that I haven’t done,” he said. 

Still, Ebert was the mastermind behind the company. After high school, he moved up to the suburbs of Chicago and stayed with his grandparents for a couple of years and got a job at a body shop. At the time, he still wanted to start his own business, but “being a young kid who didn’t know anybody,” he knew that’d be a challenge, and said starting his own body shop would be “a little over [his] head.”

With an entrepreneurial spirit, though, Ebert researched different businesses, and eventually opened his own Subway franchise by cash-advancing $100,000 on credit cards. Although that first location didn’t make any money, he decided to open a second “thinking that was going to be the path to making money.” 

But he was wrong. That one didn’t make money either. So with that, he went back to his car-repair roots, and approached a local car repairman, and they opened a bodyshop together in 1999, when Ebert was 26. His business partner, who was 20 years older than him, retired in 2014 and sold the business to Ebert in 2014. 

That became the start of Crash Champions, which was first named Lennox after a town in Illinois. Ebert changed the name of his business to Crash Champions, which originates from the idea that the bodyshop is a hero in a customer’s time of need after an accident. 

“I wanted to make the shops nice, tear down some of those stereotypes, make it a place that people would want to come, a place that people would want to work,” he explained.

Courtesy Crash Champions

After taking over the business, Ebert knew he wanted to expand, and he acquired a struggling bodyshop—which quickly snowballed into buying the business’ third and fourth locations, all within about a year. 

At the time, Ebert was still using Small Business Administration financing, and “basically grew it as far as” he could in the Chicago area. He wanted to acquire more shops, but couldn’t with SBA financing, so he worked with an investment banker who suggested private equity as an alternative to debt. Ebert was initially hesitant to do that, but recognized industry trends like tech advancements in vehicle repair would require more capital. The COVID-19 pandemic forced a shift in strategy, but Ebert also saw a need for his business model on a national scale. 

Crash Champions’ major growth came in 2021. Service King Collision, another large auto body repair company, had grown too quickly and made poor business decisions, leading them to financial trouble. Debt was coming due in 2022 and it wasn’t going to be able to pay. The company’s bondholders, mainly Clearlake Capital, would likely take it over, so Ebert proactively contacted Clearlake to merge Service King’s business with Crash Champions to expand his business. 

Those turned into 330 of Crash Champions’ current 650 locations, and the company saw its revenue skyrocket from $327.1 million in revenue in 2021 to $2.1 billion in 2022. For this year, it’s projecting around $3 billion and plans to “ramp [up] growth next year,” Ebert said. 

“I don’t want to stop until we’re number one. We’re the third largest in the country today,” Ebert said, referencing Caliber Collision and Gerber Collision & Glass. “There’s a ton of growth ahead for the company. We slowed a little bit here in the last year or two, because we grew so fast, and we wanted to get more sophisticated and more ready to be even bigger.”



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HP’s chief commercial officer predicts the future will include AI PCs that don’t use the cloud

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Increased focus on “privacy and security” may open the door for AI-enabled devices rather than rely entirely on cloud computing and remote data centers. 

“In a world where sovereign data retention matters, people want to know that if they input data to a model, the model won’t train on their data,” David McQuarrie, HP’s chief commercial officer, told Fortune in October. Using an AI locally provides that reassurance.

HP, like many of its devicemaking peers, is exploring the use of AI PCs, or devices that can use AI locally as opposed to in the cloud. “Longer term, it will be impossible not to buy an AI PC, simply because there’s so much power in them,” he said. 

More broadly, smaller companies might be served just as well by a smaller model running locally than a larger model running in the cloud. “A company, a small business, or an individual has significant amounts of data that need not be put in the cloud,” he said. 

Asian governments have often had stricter rules on data sovereignty. China, in particular, has significantly tightened its regulations on where Chinese user data can be stored. South Korea is another example of an Asian country that treats some locally sourced data as too sensitive to be housed overseas. 

Governments the world over, and particularly in Asia, are also investing in local sovereign AI capabilities, trying to avoid relying entirely on systems and platforms housed wholly overseas. South Korea, for example, is partnering with local tech companies like search giant Naver to build its own AI systems. Singapore is investing in projects like the Southeast Asian Languages in One Network (SEA-LION), which are better tailored to Southeast Asian countries. 

Asian AI adoption

Asia is HP’s smallest region, but also its fastest-growing. Revenue from Asia-Pacific and Japan grew by 7% over the company’s 2025 fiscal year, which ended in October, to hit $13.3 billion. That’s around a quarter of HP’s total revenue of $55.3 billion. (HP’s other two regions are the Americas; and Europe, the Middle East, and Africa.)

McQuarrie also suggested that there was an opportunity to be “disruptive” in Asia. While many business leaders have been eager to embrace AI, at least rhetorically, actual adoption is proving more difficult. A recent survey from McKinsey reports that two-thirds of companies are still in the experimentation phase of AI. 

But McQuarrie believed that AI adoption in Asia could be “just as quick, if not quicker,” than other regions. 

Asia seems to be more comfortable with the use of AI, at least when it comes to users. An October survey from Pew found that fewer people in countries like India, South Korea and Japan reported feeling “more concerned than excited” about AI compared to the U.S. 

When it comes to convincing more companies to adopt AI, let alone AI PCs, McQuarrie said the answer was to make AI functions as seamless as possible, so “that it doesn’t really matter whether you understand that you’re embracing AI or not.”

“What we’re doubling down on is the future of work,” McQuarrie said. “The future of work is a device that makes your experience better and your productivity greater.”

“The fact that we’re using AI in the background? They don’t need to know that.”



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Trump administration waives part of a Biden-era fine against Southwest Air for canceled flights

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The U.S. Department of Transportation is waiving part of a fine assessed against Southwest Airlines after the company canceled thousands of flights during a winter storm in 2022.

Under a 2023 settlement reached by the Biden administration, Southwest agreed to a $140 million civil penalty. The government said at the time that the penalty was the largest it had ever imposed on an airline for violating consumer protection laws.

Most of the money went toward compensation for travelers. But Southwest agreed to pay $35 million to the U.S. Treasury. Southwest made a $12 million payment in 2024 and a second $12 million payment earlier this year. But the Transportation Department issued an order Friday waiving the final $11 million payment, which was due Jan. 31, 2026.

The department said Southwest should get credit for significantly improving its on-time performance and investing in network operations.

“DOT believes that this approach is in the public interest as it incentivizes airlines to invest in improving their operations and resiliency, which benefits consumers directly,” the department said in a statement. “This credit structure allows for the benefits of the airline’s investment to be realized by the public, rather than resulting in a government monetary penalty.”

The fine stemmed from a winter storm in December 2022 that paralyzed Southwest’s operations in Denver and Chicago and then snowballed when a crew-rescheduling system couldn’t keep up with the chaos. Ultimately the airline canceled 17,000 flights and stranded more than 2 million travelers.

The Biden administration determined that Southwest had violated the law by failing to help customers who were stranded in airports and hotels, leaving many of them to scramble for other flights. Many who called the airline’s overwhelmed customer service center got busy signals or were stuck on hold for hours.

Even before the settlement, the nation’s fourth-biggest airline by revenue said the meltdown cost it more than $1.1 billion in refunds and reimbursements, extra costs and lost ticket sales over several months.



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Trump slams Democratic congressman as disloyal for not switching parties after pardon

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Trump blasted Cuellar for “Such a lack of LOYALTY,” suggesting the Republican president might have expected the clemency to bolster the GOP’s narrow House majority heading into the 2026 midterm elections.

Cuellar, in a television interview Sunday after Trump’s social media post, said he was a conservative Democrat willing to work with the administration “to see where we can find common ground.” The congressman said he had prayed for the president and the presidency at church that morning “because if the president succeeds, the country succeeds.”

Citing a fellow Texas politician, the late President Lyndon Johnson, Cuellar said he was an American, Texan and Democrat, in that order. “I think anybody that puts party before their country is doing a disservice to their country,” he told Fox News Channel’s “Sunday Morning Futures.”

Trump noted on his Truth Social platform that the Democratic President Joe Biden’s administration had brought the charges against Cuellar and that the congressman, by running once more as a Democrat, was continuing to work with “the same RADICAL LEFT” that wanted him and his wife in prison — “And probably still do!”

“Such a lack of LOYALTY, something that Texas Voters, and Henry’s daughters, will not like. Oh’ well, next time, no more Mr. Nice guy!” Trump said. Cuellar’s two daughters, Christina and Catherine, had sent Trump a letter in November asking that he pardon their parents.

Trump explained his pardon he announced Wednesday as a matter of stopping a “weaponized” prosecution. Cuellar was an outspoken critic of Biden’s immigration policy, a position that Trump saw as a key alignment with the lawmaker.

Cuellar said he has good relationships within his party. “I think the general Democrat Caucus and I, we get along. But they know that I’m an independent voice,” he said.

A party switch would have been an unexpected bonus for Republicans after the GOP-run Legislature redrew the state’s congressional districts this year at Trump’s behest. The Texas maneuver started a mid-decade gerrymandering scramble playing out across multiple states. Trump is trying to defend Republicans’ House majority and avoid a repeat of his first term, when Democrats dominated the House midterms and used a new majority to stymie the administration, launch investigations and twice impeach Trump.

Yet Cuellar’s South Texas district, which includes parts of metro San Antonio, was not one of the Democratic districts that Republicans changed substantially, and Cuellar believes he remains well-positioned to win reelection.

Federal authorities had charged Cuellar and his wife with accepting thousands of dollars in exchange for the congressman advancing the interests of an Azerbaijan-controlled energy company and a bank in Mexico. Cuellar was accused of agreeing to influence legislation favorable to Azerbaijan and deliver a pro-Azerbaijan speech on the floor of the U.S. House.

Cuellar has said he his wife were innocent. The couple’s trial had been set to begin in April.

In the Fox interview, Cuellar insisted that federal authorities tried to entrap him with “a sting operation to try to bribe me, and that failed.”

Cuellar still faces a House Ethics Committee investigation.



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