With retail theft in the UK reaching epidemic proportions, Poundland is taking strident action. The major value retailer, which retails parent company Pepco Group’s Pep & Co clothing, is making its “largest-ever investment” into anti-theft technology and security “strengthening its zero-tolerance policy against theft and anti-social behaviour in stores”.
Its ‘Against Retail Crime’ initiative launches this week as part of its ongoing efforts “to address increasing shop theft, as well as abuse and harassment of its colleagues”.
Part of the investment will support its 800+ store estate as it’s equipped with anti-theft innovation to deter shoplifting. This includes communication headsets “to allow its people to communicate quickly when incidents occur and take action swiftly and safely”.
It is also giving its contracted security teams “the backing to detain suspected offenders in stores, and ensuring local police pursue prosecution for every incident of retail crime”.
Poundland said it is working in close collaboration with local enforcement agencies and police forces, including support from undercover officers and sharing CCTV to aid prosecution and “to send a clear message to thieves targeting its stores – they will be caught, they will be reported and they will be prosecuted”.
The retailer is also now rolling out Motorola Solutions VT100 body cameras to scores of stores with the most significant crime issues, following a successful trial across its estate, it noted, adding that over 300 stores now have this technology available.
It said the cameras have already driven an 11% decrease in violence against its colleagues, alongside a marked reduction in shoplifting and theft.
Poundland’s head of loss prevention, Christina Jesty, said: “The rate of store theft and colleague abuse has accelerated significantly across our stores in the last 18 months, and this has been very challenging for our people.
“Whether it’s store theft undermining all our colleagues’ hard work, or incidents of violence and abuse making our colleagues feel unsafe at work, something must change.”
She added: “At Poundland we pride ourselves on being a value-led high street retailer, where protecting our colleagues goes hand in hand with protecting our prices. That is why we’re saying ‘enough is enough’ and beginning a campaign to support our front-line teams and crack down on retail crime across our stores.”
German retail sales rose in 2024, but growth should be more modest this year due to the high level of uncertainty, according to retail association HDE.
Last year, retail sales rose 1.1% compared to the previous year in inflation-adjusted terms, official data showed on Friday. The HDE forecasts 0.5% growth in real terms this year.
“Consumption and the retail sector in Germany will not really gain momentum in 2025 either,” said HDE managing director Stefan Genth. “There is simply too much uncertainty,” he said. “Wars, high energy costs and overall economic stagnation are a toxic cocktail for consumption.”
In nominal terms, retail sales rose by 2.5% in 2024 and are expected to grow by 2.0% in 2025, according to HDE’s forecast.
The latest HDE survey with 700 retailers shows that 22% of respondents expect sales to increase this year, while almost half of them expect results to be below the previous year’s level.
In December, retail sales fell by 1.6% compared with the previous month, official data showed. Analysts had predicted a 0.2% increase.
Many big names in UK retail had a good Christmas season — despite the sector being generally sluggish — but it seems John Lewis Partnership (JLP) may not have been one of them.
The retailer — which operates its eponymous department stores and webstore, plus Waitrose supermarkets — has missed its profit target after a disappointing festive season.
It hasn’t shared any info officially but internal documents seen by The Telegraph suggest bad news to come when it does release its results.
Those internal documents have only been shared with staff so far with the company saying that sales have fallen short of expectations and it’s unlikely to achieve its hoped-for £131 million full-year profit.
The company is said to have blamed “lower consumer confidence and weaker than expected market confidence” for the sales miss in the month to 21 December, although also the fact that key trading days fell outside the period.
Sales targets were missed at both of the firm’s chains, although the newspaper said it still claimed it outperformed rivals and staff should be “proud of our performance”.
It will be interesting therefore to see exactly what its figures were as a number of rivals have actually reported a good Christmas. If its stores have beaten other supermarkets and chains like M&S, perhaps its targets were too ambitious in the first place.
We won’t know for a while, but we do know that with M&S resurgent, JLP’s supermarkets and department stores have lost some of their lustre as the destination of choice for Britain’s middle classes.
So what were the firm’s benchmarks? Back in September it had said it was seeing strong demand and expected a significant rise in profits for the year to January. The prior year’s pre-tax profit had been £56 million and the year before that it made a loss.
It had also talked about its turnaround efforts paying off and that it was seeing a “considerable improvement” in performance, with the John Lewis chain in particular expected to benefit from a buoyant second half.
Christian Dior Couture announced on Friday that Kim Jones, its Dior Homme artistic director, is leaving the post after seven years.
It’s been rumoured for some time that he would exit the label but it’s not yet known what his next step will be.
Jones has been widely praised for his work at Dior with his latest men’s collection shown this month being hailed as a success.
He’s been a key creative at LVMH having also designed its Fendi women’s collections. And he helmed Louis Vuitton’s menswear before he joined Dior.
The company said it “wishes to express its deepest gratitude” to the designer “who has accelerated the development of Men’s collections internationally and has greatly contributed to the worldwide influence of the House by creating an inspiring wardrobe that is both classic and contemporary, and connected to some artists of our time”.
And Delphine Arnault, who’s chairman and CEO of Christian Dior Couture,added: “I am extremely grateful for the remarkable work done by Kim Jones, his studio, and the ateliers. With all his talent and creativity, he has constantly reinterpreted the House’s heritage with genuine freedom of tone and surprising, highly desirable artistic collaborations.”
Jones meanwhile called it a “true honour to have been able to create my collections within the House of Dior, a symbol of absolute excellence. I express my deep gratitude to my studio and the ateliers who have accompanied me on this wonderful journey. They have brought my creations to life. I would also like to take this opportunity to thank the artists and friends I have met through my collaborations. Lastly, I feel sincere gratitude towards Bernard and Delphine Arnault, who have given me their full support.”