Connect with us

Business

OpenAI launches ChatGPT Health in a push to become a hub for personal health data

Published

on



Millions of people already use ChatGPT to ask questions about their health. In fact, OpenAI has previously said it is one of the most common use cases for its popular chatbot. Some upload blood test results, medical scans, and other deeply personal data.

Now OpenAI is leaning into this trend as it seeks to build out more products to keep users engaged and establish itself as the new digital interface that will mediate interactions between different industry sectors—from e-commerce to finance to, yes, wellness and healthcare—and their customers.

Today OpenAI announced the debut of ChatGPT Health — a dedicated experience inside ChatGPT where it says users can securely connect medical records and wellness apps such as Apple Health, Function, and MyFitnessPal to further personalize conversations. OpenAI said it would not train its models on personal medical data.

During a press preview, Fidji Simo, OpenAI’s CEO of applications, introduced ChatGPT Health by sharing a personal story about how ChatGPT helped her after she was hospitalized for a kidney stone last year and developed an infection. A resident had prescribed a standard antibiotic, but she checked it against her medical history in ChatGPT, which flagged that the medication could reactivate a serious life-threatening infection she had suffered years before.

“The resident was relieved I spoke up, she told me she only has a few minutes per patient during rounds, and that health records aren’t organized in a way that makes it easy to see,” she said. “I’ve heard many stories like this from people who are using AI to help connect the dots in their healthcare system that really wasn’t built to see the full picture.”

Five months ago, OpenAI signalled its push into healthcare with two high-profile hires: Nate Gross, the cofounder and former chief strategy officer of Doximity, a leading digital platform for medical professionals, leads OpenAI’s healthcare strategy. Ashley Alexander, former co-head of product at Instagram, leads healthcare product. But Karan Singhal, who leads health AI at OpenAI, said during the press preview that the company had been laying the groundwork for ChatGPT Health for about two years.

According to an OpenAI blog post, the company analyzed deidentified ChatGPT conversations and found that more than 230 million people globally ask health- and wellness-related questions on ChatGPT every week. Even with that massive user base, however, that doesn’t mean the company has an easy road ahead: They are joining a fast-moving race among Big Tech and startups to become the AI front door for consumer healthcare. 

For example, for ChatGPT Health OpenAI has partnered with b.well, a health management platform which combines patients’ health records, financial information, and wearable and other healthcare data. But Google also announced a partnership with b.well in October 2025 – potentially setting the stage for future AI-driven consumer health tools, though the internet giant has not yet announced a health-specific feature set for its AI chatbot product Gemini. 

ChatGPT Health will not be widely available immediately. There is a waitlist for access to a small group of early users, but the company said it will make Health available to all users on web and iOS in the coming weeks. Electronic Health Records (EHR) integrations and some apps are available in the U.S. only. 

OpenAI does not describe ChatGPT Health as HIPAA compliant (consumer health apps are not covered by HIPAA) but says it adds layered protections for sensitive health data and excludes health conversations from model training by default. It also says users can enable multi-factor authentication (MFA) to add an extra layer of protection to help prevent unauthorized access, and that access to medical records can be removed at any time in the “Apps” section of Settings.”

ChatGPT Health also fits a broader pattern at OpenAI: building vertical-specific experiences on top of its core models, rather than relying solely on general-purpose chat. In education, the company launched Study Mode, a ChatGPT spinoff for students, in July to compete with Google’s Gemini for Education. It has also rolled out agentic shopping and shopping research features. There are also reports that a finance-specific experience is also in the works.

OpenAI also clarified that ChatGPT Health was not part of the company’s eight-week long “code red,” announced in early December by Sam Altman in an internal memo. “[ChatGPT Health is] actually sitting outside of Code Red,” said Simo. “We have been working on health for a very long time…we know this is a core use case of ChatGPT, we’ve known that we wanted to make that use case even better and serve even more of people’s needs with the changes that we’ve made.”



Source link

Continue Reading

Business

Philly burbs police stunned by arrest of apparent grave robbery carrying sack with skulls, bones, mummified remains

Published

on



Bones and skulls visible in the back seat of a car near an abandoned cemetery on Philadelphia’s outskirts led police to a basement filled with body parts, which authorities say were hoarded by a man now accused of stealing about 100 sets of human remains.

Officers say a Tuesday night arrest culminated a monthslong investigation into break-ins at Mount Moriah Cemetery, where at least 26 mausoleums and vaults had been forced open since early November.

Investigators later searched the Ephrata home and storage unit of Jonathan Christ Gerlach, 34, and reported finding more than 100 human skulls, long bones, mummified hands and feet, two decomposing torsos and other skeletal items.

“They were in various states. Some of them were hanging, as it were. Some of them were pieced together, some were just skulls on a shelf,” Delaware County District Attorney Tanner Rouse said.

Most were in the basement, authorities said, and they also recovered jewelry believed to be linked to the graves. In one case, a pacemaker was still attached.

Police say Gerlach targeted mausoleums and underground vaults at the 1855 cemetery. It’s considered the country’s largest abandoned burial ground, according to Friends of Mount Moriah Cemetery, which helps maintain the 160-acre landmark in Yeadon that’s home to an estimated 150,000 grave sites.

Police had been looking into the string of burglaries when an investigator checked Gerlach’s vehicle plates and found he had been near Yeadon repeatedly during the period when the burglaries occurred. Police say the break-ins centered on sealed vaults and mausoleums containing older burials, which had been smashed open or had stonework damaged to reach the remains inside.

He was arrested as he walked back toward his car with a crowbar, police said, and a burlap bag in which officers found the mummified remains of two small children, three skulls and other bones.

Gerlach told investigators he took about 30 sets of human remains and showed them the graves he stole from, police said.

“Given the enormity of what we are looking at and the sheer, utter lack of reasonable explanation, it’s difficult to say right now, at this juncture, exactly what took place. We’re trying to figure it out,” Rouse told reporters.

Gerlach was charged with 100 counts each of abuse of a corpse and receiving stolen property, along with multiple counts of desecrating a public monument, desecrating a venerated object, desecrating a historic burial place, burglary, trespassing and theft.

He is jailed on $1 million bond. No lawyer was listed in court records. A message seeking comment was texted to a cellphone linked to him.



Source link

Continue Reading

Business

Down Arrow Button Icon

Published

on



After dedicating decades of his life to philanthropic endeavors, and pledging virtually all his wealth to humanitarian aid around the world, Gates could only watch from the sidelines as the U.S. government cancelled foreign aid contracts under a second Trump administration.

The 70-year-old tech titan has been critical of these decisions, warning it could lead to the death of children. He has also sought to speak directly to President Trump about why the American government should continue funding life-saving programs around the world, and believes there is time yet to get the world “back on track.”

In his 2026 annual letter, Gates wrote that while he remains upbeat about the future, his optimism now comes with footnotes. He questioned whether generosity would grow in line with an increasingly wealthy global population, and whether innovation will be scaled in way which improves equality.

Indeed Gates, who has always been bullish on the transformative powers AI can have on healthcare and climate matters, also mused on how to minimize the negative disruption of the revolutionary technology as it continues to accelerate in capability.

Here’s Bill Gates’s 2026 annual letter, released today, in full:

The Year Ahead: Optimism with Footnotes

As we start 2026, I am thinking about how the year ahead will set us up for the decades to come.

By Bill Gates

I have always been an optimist. When I founded Microsoft, I believed a digital revolution powered by great software would make the world a better place. When I started the Gates Foundation, I saw an opportunity to save and improve millions of lives because critical areas like children’s health were getting so little money. 

In both cases, the results exceeded my expectations. We are far better off than when I was born 70 years ago. I believe the world will keep improving—but it is harder to see that today than it has been in a long time.

Friends and colleagues often ask me how I stay optimistic in an era with so many challenges and so much polarization. My answer is this: I am still an optimist because I see what innovation accelerated by artificial intelligence will bring. But these days, my optimism comes with footnotes.

The thing I am most upset about is the fact that the world went backwards last year on a key metric of progress: the number of deaths of children under 5 years old. Over the last 25 years, those deaths went down faster than at any other point in history. But in 2025, they went up for the first time this century, from 4.6 million in 2024 to 4.8 million in 2025—an increase driven by less support from rich countries to poor countries. This trend will continue unless we make progress in restoring aid budgets.

The next five years will be difficult as we try to get back on track and work to scale up new lifesaving tools. Yet I remain optimistic about the long-term future. As hard as last year was, I don’t believe we will slide back into the Dark Ages. I believe that, within the next decade, we will not only get the world back on track but enter a new era of unprecedented progress.

The key will be, as always, innovation. Consider this: An HIV diagnosis used to be a death sentence. Today, thanks to revolutionary treatments, a person with HIV can expect to live almost as long as someone without the virus. By the 2040s, new innovations could virtually eliminate deaths from HIV/AIDS.

Budget cuts limit how many people benefit from lifesaving tools, as we saw to devastating effect last year. But nothing can erase the fact that for decades we didn’t know how to save people from HIV, and now we do. Breakthroughs are a bell that cannot be unrung. They ensure that we will never go back to the world in 2000 where over 10 million children died from preventable causes every year—and they form the core of my optimism about where the world is headed. 

But as I mentioned, there are footnotes to my optimism. Although the innovation pipeline sets us up for long-term success, the trajectory of progress hinges on how the world addresses three key questions.

1. Will a world that is getting richer increase its generosity toward those in need?

The “golden rule” precept is more important now than ever with the record disparities in wealth. This idea of treating others as you wish to be treated does not just apply to rich countries giving aid. It must also include philanthropy from the wealthy to help those in need—both domestically and globally—which should grow rapidly in a world with a record number of billionaires and even centibillionaires. 

Through the Giving Pledge, I get to work with a number of incredible philanthropists who set a great example by giving away substantial portions of their wealth in smart ways. However, more needs to be done to encourage higher levels of generosity from the rich and to show how fulfilling and impactful it can be.

Turning to aid budgets for poor countries, I am worried about one number: If funding for health decreases by 20 percent, 12 million more children could die by 2045. I know cuts won’t be reversed overnight, even though aid represented less than 1 percent of GDP even in the most generous countries. But it is critical that we restore some of the funding. The foundation’s Goalkeepers report lays out what is at risk and how the world can best spend the aid it gives.

I will spend much of my year working with partners to advocate for increased funding for the health of the world’s children. I plan to engage with a number of communities, including health care workers, religious groups, and members of diaspora communities to help make this case.

2. Will the world prioritize scaling innovations that improve equality?

Some problems require doing far more than just letting market incentives take their course.

The first critical area is climate change. Without a large global carbon tax (which is, unfortunately, politically unachievable), market forces do not properly incentivize the creation of technologies to reduce climate-related emissions. 

Yet only by replacing all emitting activities with cheaper alternatives will we stop the temperature increase. This is why I started Breakthrough Energy 10 years ago and why I will continue to put billions into innovation. 

The world has made meaningful progress in the last decade, cutting projected emissions by more than 40 percent. But we still have a lot of innovation and scaling up to do in tough areas like industrial emissions and aviation. Government policies in rich countries are still critical because unless innovations reach scale, the costs won’t come down and we won’t achieve the impact we need.

If we don’t limit climate change, it will join poverty and infectious disease in causing enormous suffering, especially for the world’s poorest people. Since even in the best case the temperature will continue to go up, we also need to innovate to minimize the negative impacts. 

This is called climate adaptation, and a critical example is helping farmers in poor countries with better seeds and better advice so they can grow more even in the face of climate change. Using AI, we will soon be able to provide poor farmers with better advice about weather, prices, crop diseases, and soil than even the richest farmers get today. The foundation has committed $1.4 billion to supporting farmers on the frontlines of extreme weather.

I will be investing and giving more than ever to climate work in the years ahead while also continuing to give more to children’s health, the foundation’s top priority. The need to ensure money is spent on the most important priorities was the topic of a memo I wrote in the fall.

A second critical area where the world must focus on innovation-driven equality is health care. Concerns about healthcare costs and quality are higher than ever in all countries. 

In theory, people should feel optimistic about the state of health care with the incredible pipeline of innovations. For example, a recent breakthrough in diagnosing Alzheimer’s will revolutionize how we test for—and ultimately prevent—this disease, saving billions of dollars in costs. (Funding Alzheimer’s research is a particular focus for me.) There’s similar progress on obesity and cancer, as well as on problems in developing countries like malaria, TB, and malnutrition. 

Despite so much progress, however, the cost and complexity of the system means very few people are satisfied with their care. I believe we can improve health care dramatically in all countries by using AI not only to accelerate the development of innovations but directly in the delivery of health care. 

Like many of you, I already use AI to better understand my own health. Just imagine what will be possible as it improves and becomes available for every patient and provider. Always-available, high-quality medical advice will improve medicine by every measure. 

We aren’t quite there yet—developers still have work to do on reliability and how we connect the AI to doctors and nurses so they are empowered to check and override the system. But I’m optimistic we will soon begin to scale access globally. I am following this work so the Gates Foundation and partners can make sure this capability is available in the countries that need it most—where there aren’t enough medical personnel—at the same time it is available elsewhere. We are already working on pilots and making sure that even relatively uncommon African languages are fully supported.

Governments will have to play a central role in leading the implementation of AI into their health systems. This is another case where the market alone won’t and can’t provide the solution.

A third and final area I will mention briefly is education. AI gives us a chance for the kind of personalized learning to keep students motivated that we have dreamed of in the past. This is now a focus of the Gates Foundation’s spending on education, and I am hopeful it will be empowering to both teachers and students. I’ve seen this firsthand in New Jersey, and it will be game changing as we scale it for the world.

All three of these areas—climate, health, and education—can improve rapidly with the right government focus. This year I will spend a lot of time meeting with pioneers all over the world to see which countries are doing the best work so we can spread best practices.

3. Will we minimize negative disruptions caused by AI as it accelerates?

Of all the things humans have ever created, AI will change society the most. It will help solve many of our current problems while also bringing new challenges very different from past innovations. 

When people in the AI space predict that AGI or fully humanoid robots will come soon and then those deadlines are missed, it creates the impression that these things will never happen. However, there is no upper limit on how intelligent AIs will get or on how good robots will get, and I believe the advances will not plateau before exceeding human levels.

The two big challenges in the next decade are use of AI by bad actors and disruption to the job market.Both are real risks that we need to do a better job managing. We’ll need to be deliberate about how this technology is developed, governed, and deployed.

In 2015, I gave a TED talk warning that the world was not ready to handle a pandemic. If we had prepared properly for the Covid pandemic, the amount of human suffering would have been dramatically less. Today, an even greater risk than a naturally caused pandemic is that a non-government group will use open source AI tools to design a bioterrorism weapon.

The second challenge is job market disruption. AI capabilities will allow us to make far more goods and services with less labor. In a mathematical sense, we should be able to allocate these new capabilities in ways that benefit everyone. As AI delivers on its potential, we could reduce the work week or even decide there are some areas we don’t want to use AI in.

The effects of this disruption are hard to model. Sometimes, when a game-changing technology improves rapidly, it drives more demand at lower cost and, by making the world richer, increases demand in other areas. For example, AI makes software developers at least twice as efficient, which makes coding cheaper while also creating demand elasticity for code. (Computing is a good historical example where lower costs actually caused the overall market to grow.) 

Even with this complexity, the rate of improvement is already starting to be enough to disrupt job demand in areas like software development. Other areas like warehouse work or phone support are not quite there yet, but once the AIs become more capable, the job disruption will be more immediate.

We’re already starting to see the impact of AI on the job market, and I think this impact will grow over the next five years. Even if the transition takes longer than I expect, we should use 2026 to prepare ourselves for these changes—including which policies will best help spread the wealth and deal with the important role jobs play in our society. Different political parties will likely suggest different approaches.

By including these footnotes, particularly the last one, some readers may find my continued optimism even more surprising. But as we start 2026, I remain optimistic about the days ahead because of two core human capabilities. 

The first is our ability to anticipate problems and prepare for them, and therefore ensure that our new discoveries make all of us better off.  The second is our capacity to care about each other. Throughout history, you can always find stories of people tending not just to themselves or their clan or their country but to the greater good. 

Those two qualities—foresight and care—are what give me hope as the year begins. As long as we keep exercising those abilities, I believe the years ahead can be ones of real progress.



Source link

Continue Reading

Business

Top media strategist on Netflix ending its war on sleep to battle against ‘an infinite number of monkeys’—or the Army of the Dead

Published

on



Netflix’s potential acquisition of Warner Bros. represents more than just a consolidation of media giants; it is a strategic retreat from a lost battle and a fortification against a terrifying new one. According to Doug Shapiro, an independent consultant and senior advisor at Boston Consulting Group with nearly 30 years of media industry experience, the move signals that the streaming leader is admitting defeat in its famous “war on sleep” and scrambling to survive the “infinite monkey theorem” of the AI era.

Shapiro’s widely read Substack, The Mediator, reflects years of analysis and experience from his long career, including a stint at WarnerMedia, where he served on the Executive Committee and headed the Corporate and Data Strategy functions. For much of 2025, months before Paramount sparked a bidding war for Warner, or Netflix emerged as the preferred acquirer, Shapiro has been writing about the end of the last wave of media disruption—distribution, dominated by Netflix—and the beginning of the next: infinite content. His collected thoughts on infinite content will appear soon in a book by the same name, being collected on Substack, but he spoke to Fortune in the wake of Warner reaffirming its preference for the Netflix deal in the first week of January, unpacking more of his thoughts on what he’s called “one battle after another” in the media disruption space.

Shapiro told Fortune that we shouldn’t overlook just how significant it is “that Netflix is even doing this,” noting that it’s very “out of character” for a company that has historically avoided large acquisitions. In general, he added, big acquisition attempts, especially ones that are out of character, “are always telling us something.” He said the deal is a powerful signal that Netflix believes the media landscape has fundamentally shifted and that the strategies that built its empire are no longer sufficient to defend it. Hence the infinite monkeys.

Losing the time battle

Netflix co-founder Reed Hastings once infamously said that Netflix’s primary competitor wasn’t Hollywood or even linear TV—it was sleep itself. With “binge-watching” still a relatively new phenomenon when Hastings made his remarks in 2017, he explained, “You get a show or a movie you’re really dying to watch, and you end up staying up late at night, so we actually compete with sleep.”

From the vantage point of 2025, Shapiro contends, Netflix’s $72 billion bid for Warner is a tacit admission that the battle on sleep was one thing, but the battle against social media and all the other distractions of the super-plugged-in-world are another. “Traditional media cannot win the time game,” he said, with the battle for consumer attention being lost to social platforms like YouTube, Roblox, and TikTok, he argued, where consumption has become “reflexive” rather than deliberate.

Shapiro explained that these platforms “hack our biology” with dopamine loops, making consumption “mindless and habitual” while also making consumption reflexive. By contrast, Netflix requires a deliberate choice—sitting down, selecting a title, committing to a narrative—it cannot compete with the sheer volume of low-friction content on phones. Instead, he argued that they have to pivot from a model based on broad time-share to one based on deep engagement and higher willingness to pay.

Shapiro explained his allusion to a plethora of primates by citing the famous “infinite monkey theorem,” which argues that it’s possible that an infinite number of monkeys could recreate, with an infinite number of typewriters, the collective works of William Shakespeare. Saying that it’s “really a commentary about infinity more so than about Shakespeare,” he said this absurd idea really gets to what Netflix is grappling with when it comes to user-generated content with new AI tools. “That’s what you’re starting to deal with, practically speaking, is an infinite number of creators empowered by AI. You don’t need them to all make something good. You only need a tiny, tiny, tiny percentage of them to make anything decent for that to really compete for time.”

Instead of monkeys with typewriters, Shapiro offered another stark metaphor from Game of Thrones to describe the threat of AI-enabled user-generated content to all the entertainment companies that make content with actors on sets, standing in front of cameras: “There’s an army of the dead amassed at the wall.”

This disruption is happening from the bottom up, Shapiro argued, citing kids and unscripted content, which are dominated by YouTube now, with creators like Mr. Beast emerging. The next wave will be scripted drama and comedy, he predicted, powered by AI tools that lower the barrier to entry. He sees the risk for Netflix long-term being that consumers resist paying a monthly subscription fee when so much content is free, and consumers’ definition of quality shifts away from high production values. “How do they ensure that people are still gonna be willing to pay $25 … $30 a month, when there’s just such a vast amount of free content?”

Netflix’s last three years of sudden pivots show how seriously it’s taking this challenge, as its stock crashed in 2022 following the first slowdown in subscriber numbers in more than a decade, after which it piled into advertising and sports after long saying it wouldn’t—it also juiced revenue by cracking down on its famously lax attitude to password sharing. The company said in 2024 that it would stop disclosing subscriber numbers as part of its quarterly earnings. Its churn—or subscribers leaving the business—has been the envy of the industry for years, and yet in terms of both streaming and linear TV time, it currently trails YouTube, even after the close of a potential Warner acquisition.

Netflix cemented its position as the largest streamer in the world by number of subscribers after recovering from its 2022 stock wobble, with its last reported subscriber number crossing 300 million in the first quarter of 2025. Its SEC filings show that it still overwhelmingly generates revenue from streaming subscriptions (including its ad tier), with no separate reported line for consumer products, theatrical, or significant third‑party TV licensing. Warner Bros. Discovery’s Distributions segment, on the other hand, was its largest revenue generator in 2024—that’s the declining linear TV business of “fees charged to network distributors,” a segment that is notably not included in the Netflix deal. But Netflix would be acquiring what the industry considers the “crown jewel” of Warner IP, with DC superheroes, Harry Potter/Wizarding World, Lord of the Rings (based on the books, not the appendices, as those rights belong to Amazon/MGM), and HBO franchises including Game of Thrones and The Last of Us.

The fortress of intellectual property

This is why the Warner bid is essential, Shapiro said, repeating one of his recent theories about the coming wave of disruption in media. He outlined a three-part framework for why established intellectual property (IP) is the only viable defense in this new reality: IP as a filter, IP as a moat, and IP as a platform.

First, IP is a filter. As content becomes infinite, the “search costs and the opportunity costs” for consumers skyrocket. People become paralyzed by choice and the risk of wasting time on something bad. Consequently, “people fall back on stuff they already know,” because known quantities are safer bets with built-in communities.

Second, IP is a moat. Shapiro argues that “you can’t really make new IP anymore,” or at least, it has become incredibly difficult. He points out that despite producing roughly 1,000 original projects, the number of true franchises Netflix has created can be counted on one hand—citing Stranger Things as a rare success, while noting they don’t even fully own Wednesday. Netflix co-CEO Ted Sarandos himself alluded to this on the conference call announcing the Warner bid, saying that it will offer “new IP universes for us … They’ve got 100 years of creative development experience. We’ve been at it for a little over a decade.”

According to Shapiro, the IP stagnation is industry-wide, far beyond Netflix. Shapiro highlights that among the top 50 animated films of all time, very few are from franchises created in the last decade. Similarly, in gaming, the top titles remain largely the same year after year—usually Call of Duty or Madden. While saying it’s not “impossible,” Shapiro said he thinks it’s getting harder and harder to make compelling new franchises, harking back to his earlier point about the war on sleep being lost. “For consumers, their willingness to sample anything is a function of the search costs and the opportunity costs.” In other words, the ability to find something that you like by yourself is diminishing. “Like right now, I don’t really watch a show unless three people tell me to … There’s just so much stuff out there.” By acquiring Warner, he added, Netflix isn’t just buying movies; they are buying a moat made of Friends, Harry Potter, and Batman.

In a separate interview, S&P Global’s Melissa Otto, head of visible alpha research, agreed in an interview that AI is “at the heart” of the deal, with Netflix and other bidders jockeying to own video “corpus” at scale so they can train and deploy next‑generation models on top of it.

Third, Shapiro said, IP is a platform. In the future, he predicted, media companies must operate like video games, running “live ops” where content is a service rather than a product. It has to learn how to “monetize fandom.”

Shapiro pointed to Hybe, the agency behind BTS, which directs fans to its own engagement platform, Weverse, something Hollywood missed out on. “In the West, all these media companies completely ceded all of that fan engagement, it’s all ceded to Reddit and Twitter” and other social networks. “It all happens to some other platform, they don’t control that.” Shapiro argued that Netflix needs Warner’s IP to create similar ecosystems where fans can engage continuously, perhaps even using AI to create their own content within those universes.

Otto similarly framed YouTube as “just a stage”: for many creators, all that matters is a platform that can get them an audience, raising questions about what legacy studios are even useful for, when distribution has been radically democratized. She went further, noting that she used to play Dungeons & Dragons, the role-playing game from the 1980s made famous for a new generation by, ironically, the Netflix hit Stranger Things.

In D&D, players start with a prefab character and world, but the thrill comes from the “free will to creatively add something,” a style of participatory storytelling that changed board games forever and ultimately led to MMORPGs (Massively Multiplayer Online Role-Playing Games) such as Fortnite, where a D&D mentality merged with video gaming to create an immersive world. If movies, shows, and franchises enabled a “similar type of interactive capability,” she said, entertainment could be entering a new era. She added that the technology and infrastructure currently being built “could facilitate that in a monetizable way.” In fact, she pointed out that OpenAI has been openly saying that AI-generated video is monetizable, with characters and IP in particular a potentially significant opportunity in the space.

Shapiro cited another recent piece of his, in which he wondered why Disney+ is a distribution platform, not a fan engagement platform for everything Disney. The recent $1 billion licensing deal with OpenAI shows “they’re taking baby steps in that direction,” he said, agreeing that the Netflix House initiative shows that Netflix is also tentatively moving toward making its IP something that fans can engage with more tangibly. “A big part of it is, really, all these media companies have to reorient their focus to: how do we superserve our fans?”

The analyst repeated one of his current theories. “The past of media is about reaching as many people as possible, and the future is about selling more stuff to fewer people. Because traditional media cannot win the time game. The time battle is lost.” He mentioned Disney’s franchises as an example of the successes—and stresses—of managing IP. Entertainment companies “have to start thinking about media as a service, not as a product, because the idea that you’re gonna put out a Star Wars movie every five years and try to restart the engine of cultural awareness and all that sort of stuff … I think that’s not going to cut it anymore. You’re gonna need to have a way for people to engage on a continuous basis.”

The cultural paradox: “Slop” vs. engagement

However, Shapiro acknowledged that the transition to an AI-saturated future is not straightforward. There is a profound cultural tension regarding the adoption of these technologies, best illustrated by the generational divide he observes in his own home.

Shapiro noted that his 23-year-old daughter, who lives in Brooklyn, may be in the prime demographic, but she represents a “backlash to modernity.” She shops vintage, listens to vinyl, shoots on film, and is “very anti-AI,” embodying the demo that values authenticity and rejects the synthetic nature of generative content.

Yet, Shapiro warned against viewing this as a binary choice between human art and AI “slop.” He argues we are in a “Mesozoic, sort of inchoate, bubbly period” where standards are still settling. (Dartmouth Business School professor Scott Alexander, author of the new book Epic Disruptions: 11 Innovations That Shaped our Modern World, recently told Fortune that “in the middle of a change like this, it’s very messy.”)

While people claim to find AI “creepy,” Shapiro said the data tells a different story. He said he’s seen AI-generated videos, created on Sora, passed around his friend group, garnering millions of likes and reposts. “That’s not passive… these are people actively engaging with that content,” Shapiro pointed out. This contradiction suggests that while there may be a cultural rejection of AI art in principle, the “dopamine loops” of social media may still reward AI content in practice.

Editor’s note: the author worked for Netflix from June 2024 through July 2025.



Source link

Continue Reading

Trending

Copyright © Miami Select.