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An AT&T exec manifested his C-suite position when he was earning his MBA

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How do you become a CISO? You make a step-by-step plan and follow it. At least, that’s how Rich Baich, who currently holds the title at AT&T, recalls getting his start.

“I was actually getting my MBA, and my last class was product marketing, and they said, ‘You are the product. Take yourself to the market,’” Baich said. “So, I literally came up with a plan to become a CISO, and I executed on it.”

That plan eventually ended up landing Baich his first gig as a CISO at data broker company ChoicePoint. At the time, he said, the idea of a C-suite role for information security was still nascent.

“When I look back on it was very interesting about what the role and the expectations in the boardroom and the C-suite was for CISO,” Baich said. “The challenges primarily were around helping the organization culturally understand: What does a CISO do and what value does it bring to the organization?”

In the beginning. Baich, who has now worn the CISO hat five times, sat down with IT Brew to discuss his career journey, recalling the first time he realized his interest in computers.

“We started doing computer programming in the Pascal language, and I thought just how interesting it was to create a Boolean logic if-then type of thing which could then cause you to take certain actions,” Baich said.

That fascination stuck with Baich even as he attended the Naval Academy and later completed military service: “I focused in areas like surface warfare and then cryptology, information warfare, and space.”

Critical point. The similarities between the military and Baich’s CISO role at ChoicePoint and later, American Insurance Group and Wells Fargo, were striking.

“Luckily for me, cybersecurity is as close to being in the military as you can get from most jobs, because you’re constantly trying to defend against adversaries that are trying to obviously, either do harm or form some type of mischievous activity.”

When reflecting on his experience at several top companies in the critical infrastructures sector, Baich said regulations have their value, but believes it can slow down organizations.

“Oftentimes, it can cause you to have to focus in areas that may not be the most important, but you need to make sure you meet those regulatory requirements,” Baich said. He was up for the challenge, joining the CIA in 2022 as CISO and director of the office of cybersecurity.

Jennifer Ewbank, founder of Andaman Strategic Advisors and a former deputy director of CIA for digital innovation, told IT Brew that Baich was her pick for the role, given his “ability to translate complex matters into simple,clear priorities” and his “desire to serve his country.” She added that Baich came into the organization with the goal of understanding its needs and made a large impact, despite his short stint there.

“He came in sincerely wanting to study and understand and meet everyone and appreciate the unique skills that they had and the strengths that they brought to the mission,” Ewbank said. “That approach, I thought, was very effective.”

AT&T…&Rich! After a year at the CIA, Baich joined AT&T as CISO and SVP in 2023, with the goal of helping the company modernize.

“Technology has not been [standing] still. Everything from satellites to quantum to AI, all those emerging technologies,” Baich said. “As a result of that, we need to have an appropriate workforce to be able to defend against all those.”

Part of that included building AI literacy among AT&T employees. Baich estimates that, in the past year, his team spent more than 16,000 hours completing AI training and labs. Employees are also creating short videos of AI use cases that are circulated within the organization for learning purposes.

“It’s not just about learning about AI, because it’s like going to school. Just because you learn about biology does not mean you’re going to operate on somebody,” Baich said. “We want to give that foundation for either new employees or older employees, to get everyone comfortable, to understand how AI works.”

The company has also spent time boosting its security down its customer stack. The company disclosed a breach in March 2024 containing a data set from 2019 that impacted 7.6 million current account holders, along with another incident in July 2024 involving customer data from a third-party cloud platform. Earlier this year, it disclosed a strategic agreement with Palo Alto Networks to deliver “secure connectivity solutions” to aid businesses and their security needs. Meanwhile, the company’s threat protection offering, AT&T Dynamic Defense, that “filters out bad traffic” has been hard at work. The company estimates it blocks 30 billion threats per month.

Baich also spends time bolstering the company’s collective defense against threats by collaborating with others in the industry. The company established an information-sharing agreement that allows it to share information with CISOs and operators in 7 countries.

“We’re only as strong as the weakest link amongst us all,” Baich said. “We all want to learn from each other.”

This report was originally published by IT Brew.



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Why did Trump get 18 minutes of prime-time television for a totally partisan, largely inaccurate monologue?

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When Donald Trump delivered the first White House address of his second presidency Wednesday night, all major U.S. networks beamed his image and voice onto their airwaves, cable feeds and online platforms.

Americans ended up watching the Republican president stand in the Diplomatic Reception Room and deliver 18 minutes of aggressive, politically motivated arguments that misstated facts, blamed the nation’s ills on his predecessor, exaggerated the results of his nearly 11 months in office and amplified his characteristically gargantuan, immeasurable promises about what’s to come.

This was no commander in chief announcing a military action or discussing a critical national issue. It was a politician’s defiant insistence that he’s doing a better job than polls suggest most Americans believe. And the spectacle raises the question of whether network executives should grant airtime to the leader of the free world for a clearly political speech simply because he asks.

“It’s not that the Oval Office and the White House haven’t been used for political speeches before,” said former NBC executive Mark Lukasiewicz, who is dean of Hofstra University’s communications school after more than a decade leading NBC’s special broadcasts, including presidential addresses.

“But, as with a great deal of what Donald Trump does as president, this was outside the norm,” Lukasiewicz said, adding that news executives are reluctant to flout the historical standard that “when the president feels he needs to speak to the nation, you need to let him speak.”

The uneasy dynamics were further intensified because Trump spoke the same day that the Federal Communications Commission chairman, Brendan Carr, told members of Congress that his agency, which has regulatory authority over media companies, is not in fact an independent agency as has been understood through generations of Republican and Democratic administrations. That’s on top of Trump’s penchant for browbeating individual journalists who cover him and suing news organizations to the tune of multimillion-dollar settlements, notably from CBS and ABC.

Lukasiewicz, who left NBC soon after Trump’s 2016 election, said “it is hard to imagine that those factors aren’t on the minds of news executives and network executives making these decisions.”

Networks typically give presidents the benefit of the doubt

The White House did not immediately reply to questions Thursday about the process that led to Wednesday’s address. The networks also did not respond to Associated Press inquiries. Spokespeople at MS NOW and CNN, cable networks whose prime-time programming already is oriented to political coverage, declined comment.

Presidential addresses often begin with the White House press secretary or communications director contacting networks’ Washington bureau chiefs, asking for a specific amount of time and offering a general description of the topic. Lukasiewicz recalled that when President Barack Obama told the nation that 9/11 mastermind Osama bin Laden had been killed on his orders, his aides had told networks the president wanted to discuss a major national security matter.

Such conversations are relayed up to network executives, who must weigh whether to preempt or delay programming, decisions that can affect advertising revenue. Networks typically grant the time, reasoning that they’re relatively rare and historically have involved substantial matters.

Trump, who relishes talking directly to voters via social media and regularly talks to reporters on Air Force One and elsewhere, has made fewer requests for network time than many of his predecessors; he had not asked at all since returning to the White House in January.

Still, it’s not a guaranteed yes, with Obama and President Joe Biden being denied requests in recent decades.

The president disclosed his plans Tuesday on Truth Social, his social media platform. That announcement came hours after his declaration, also on Truth Social, that the U.S. would accelerate its actions against Venezuela and boats the Trump administration insists are running drugs that reach U.S. soil.

Taken together, those posts triggered chatter in Washington and beyond about official wartime actions. Some newsrooms predictably linked his planned speech to his Venezuela commentary. Presidents, after all, regularly make major military announcements in addresses from the White House: John F. Kennedy on the Cuban Missile Crisis, Lyndon Johnson on Vietnam, Jimmy Carter on the Iran hostages, Ronald Reagan on the Cold War and U.S. maneuvers in Latin America.

Presidents also have made plenty of U.S.-centered speeches, many fairly described as a politician pitching his preferred domestic policies with an unchecked megaphone.

Network leaders notably rejected Obama in 2014 when he wanted to talk about immigration policy while Congress was at an impasse over the matter. Lukasiewicz recalled being part of the executive team that rejected Obama’s request to speak during his first term on the Affordable Care Act becoming law.

In 2022, Biden spoke at length on his concerns about American democracy — but several networks did not carry his remarks from Philadelphia. By itself, the topic could be framed as a national concern above partisanship. Biden’s effort, though, was complicated by the fact that he was talking about Trump and Trump’s supporters who ransacked the U.S. Capitol on Jan. 6, 2021, at a time when they were being investigated and prosecuted.

Trump’s purpose still wasn’t obvious hours ahead of his speech

It’s not clear when — or if — the White House shared the substance of Trump’s remarks with network leaders. People familiar with how the process has worked in previous administrations said it would be defensible, since it was Trump’s first address this term, for networks to grant his request even without clarity about the topic.

By Wednesday afternoon and early evening, White House aides and some executive branch agencies had telegraphed to some journalists that the speech would be more oriented to the state of the nation nearly a year into Trump’s presidency — a framing that would still put the speech within historical norms. Trump, however, went beyond those traditional boundaries.

The United States was “laughed at” before he resumed the presidency in January, Trump insisted. He blamed Biden and Democrats for “the worst (inflation) in the history of our country,” but said “everything … is falling rapidly.” Biden-era inflation was not the worst in history, inflation rates began falling before he left office and, though they are now at or much closer to historically routine levels, that still means prices are rising.

The White House also offered charts that only Fox opted to show.

Trump accused immigrants in Minnesota of stealing “billions and billions” of dollars and used the language of war to call Biden-era immigration levels an “invasion.” He claimed he’d secured $18 trillion in foreign business investments to the U.S. when his own White House puts the number closer to half that. He said he scored a landslide in 2024 — despite his Electoral College vote share ranking in the bottom third through 230 years of victorious presidents.

Asked whether the display could give TV executives pause in the future, Lukasiewicz pointed back to business realities.

“I don’t know,” he said. “Those overlaying factors of the incredible pressure that this president can bring, and has shown himself completely willing to bring on these organizations and their corporate parents when he’s unhappy — that’s still part of part of the equation.”



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From search to discovery: how AI Is redrawing the competitive map for every brand

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In the past, search used to look something like this in Google: “black running shoes, women’s size 8, under $100” – and ten blue links and a few shopping ads likely appeared. A helpful first step, but requiring further research and analysis.

Now, you can ask an even more pointed question – perhaps adding in a preference for arch support, a shopping mile radius – to a large language model (LLM) and get a clear, context-rich answer: “Here are three nearby options that fit your criteria. The top-rated one is available for pickup in 40 minutes.”

It’s an improved interaction, but not at the cost of a more complex user experience. This new way of search is redefining consumer behavior and expectations, and how marketers must approach brand visibility. In fact, it represents a reconfiguration of digital marketing and a new economy of visibility.

As these interactions become more complex and context-rich, the way we measure success must evolve too.

Visibility Is the New KPI

In traditional SEO, success means ranking on page one of Google. In the AI era, success means being part of the answer — cited, mentioned, or described accurately when an AI system responds.

This is not a mere marketing nuance: it’s a structural shift in how digital presence is valued. Companies that understand this will treat AI visibility as a new form of brand capital, something to monitor and manage as carefully as reputation or market share.

Advertising economics are already following this pattern: U.S. advertisers are projected to spend over $25 billion annually on AI-powered search placements by 2029, which is nearly 14% of total search budgets.

But, understanding how visibility is measured is just the first step. To capture it effectively, brands must recognize that product discovery itself is being reconstructed, with two distinct search experiences shaping how users find and interact with information.

Two User Experiences, Two Optimization Models

We now have two search experiences — traditional search and AI-driven search — each serving different user needs.

Frankly, this is the simplest framework to offer, when in fact, it is even more complex and nuanced once you take into account AI agents that act autonomously on behalf of the customer.

Traditional search is navigational, guiding users through lists of pages. Effectively, it points them in the right direction.

Meanwhile, AI-driven search is conversational, contextual, and consultative. It’s able to perform multi-step research, interpret context, and merge data from multiple sources into one synthesized response. For marketers, that means building for two visibility models: in SEO, we optimize for keywords; in AI discovery, we optimize for prompts.

The shift in user behavior is measurable and gaining ground. According to Semrush AI Visibility Index, between August and October 2025:

To stay visible, brands must start by identifying which questions matter most to their business – prioritizing prompts that are both high-volume and high-impact. Irrelevant traffic is wasted effort; rare relevance won’t scale. The sweet spot has always been where volume meets relevance, and AI discovery only raises the stakes—rewarding context, authority, and precision the same way great SEO always has.

As AI-driven and traditional search continue to evolve, the line between them is beginning to blur. Brands that optimize for both experiences today will be best positioned to thrive as these models converge into a single, unified discovery interface.

Preparing for the AI + Traditional Search Convergence

Eventually, you’ll see conversational answers alongside maps, reviews, and transactional links — a mix of synthesis and structure. When that happens, businesses will track two main metrics:

  • Traffic, the traditional measure of visits
  • AI Visibility, a new measure of how often and how accurately a brand appears in AI-generated responses

But visibility alone won’t be enough. The next wave of competition will happen at the content layer.

Brands will need to build for both bots and humans — crafting content that reads naturally, ranks intelligently, and feeds the context these models rely on. It’s a new kind of content development, where clarity for users and machine readability carry equal weight.

When that becomes common, websites will need to work as seamlessly for bots as they do for people. Features like SMS-based authentication or manual verification could block machine-driven transactions entirely. Businesses will need to rethink checkout and navigation to accommodate non-human operators.

While optimizing for visibility and content readiness is essential, the larger shift is economic: the convergence of AI and search is redefining how value is created, measured, and captured across the digital landscape.

AI Discovery and the New Economics of Search

The economics of search are changing.

This convergence of SEO and AI visibility is not a short-term marketing trend. It’s a deeper transformation — the creation of a discovery layer that connects information accuracy, credibility, and commercial outcomes in a continuous loop.

Within five years, we’ll unlikely distinguish between “search engines” and “AI assistants.” Instead, we’ll talk about several intelligent systems from companies such as Google and OpenAI that decide what people see, trust, and buy.

While the system itself is changing, the opportunity remains open. AI Search doesn’t belong only to the biggest players — it’s a reset. Smaller brands can rise faster by being precise, credible, and contextually relevant, while larger enterprises must relearn agility and authority at scale.

In traditional SEO, the strongest often dominated; in AI discovery, the most relevant wins.

Businesses that measure and manage their visibility within this new system will define the next era of digital competition.

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.



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TikTok agrees U.S. joint venture deal with Oracle, Silver Lake and MGX

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TikTok has signed agreements with three major investors — Oracle, Silver Lake and MGX — to form a new TikTok U.S. joint venture, ensuring the popular social video platform can continue operating in the United States.

The deal is expected to close on Jan. 22, according to an internal memo seen by The Associated Press. In the communication, CEO Shou Zi Chew confirmed to employees that ByteDance and TikTok signed the binding agreements with the consortium.

“I want to take this opportunity to thank you for your continued dedication and tireless work. Your efforts keep us operating at the highest level and will ensure that TikTok continues to grow and thrive in the U.S. and around the world,” Chew wrote in the memo to employees. “With these agreements in place, our focus must stay where it’s always been—firmly on delivering for our users, creators, businesses and the global TikTok community.”

Half of the new TikTok U.S. joint venture will be owned by a group of investors — among them Oracle, Silver Lake and the Emirati investment firm MGX, who will each hold a 15% share. 19.9% of the new app will be held by ByteDance itself, and another 30.1% will be held by affiliates of existing ByteDance investors, according to the memo. The memo did not say who the other investors are and both TikTok and the White House declined to comment.

The U.S. venture will have a new, seven-member majority-American board of directors, the memo said. It will also be subject to terms that “protect Americans’ data and U.S. national security.”

U.S. user data will be stored locally in a system run by Oracle. The memo said U.S. users will continue “enjoying the same experience as today” and advertisers will continue to serve global audiences with no impact from the deal.

TikTok’s algorithm — the secret sauce that powers its addictive video feed — will be retrained on U.S. user data to “ensure the content feed is free from outside manipulation,” the memo said. The U.S. venture will also oversee content moderation and policies within the country.

American officials have previously warned that ByteDance’s algorithm is vulnerable to manipulation by Chinese authorities, who can use it to shape content on the platform in a way that’s difficult to detect.

The algorithm has been a central issue in the security debate over TikTok. China previously maintained the algorithm must remain under Chinese control by law. But the U.S. regulation passed with bipartisan support said any divestment of TikTok must mean the platform cuts ties — specifically the algorithm — with ByteDance.

The deal marks the end of years of uncertainty about the fate of the popular video-sharing platform in the United States. After wide bipartisan majorities in Congress passed — and President Joe Biden signed — a law that would ban TikTok in the U.S. if it did not find a new owner in the place of China’s ByteDance, the platform was set to go dark on the law’s January 2025 deadline. For a several hours, it did. But on his first day in office, President Donald Trump signed an executive order to keep it running while his administration tries to reach an agreement for the sale of the company.

Three more executive orders followed, as Trump, without a clear legal basis, continued to extend the deadline for a TikTok deal. The second was in April, when White House officials believed they were nearing a deal to spin off TikTok into a new company with U.S. ownership that fell apart after China backed out following Trump’s tariff announcement. The third came in June, then another in September, which Trump said would allow TikTok to continue operating in the United States in a way that meets national security concerns.

TikTok has more than 170 million users in the U.S. About 43% of U.S. adults under the age of 30 say they regularly get news from TikTok, higher than any other social media app including YouTube, Facebook and Instagram, according to a Pew Research Center report published this fall.

Shares of Oracle jumped $9.07, or 5%, to $189.10 in after-hours trading.

This story was originally featured on Fortune.com



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