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Meta rolls out a new centralized support hub with 24/7 help across Facebook and Instagram

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New AI systems are powering the changes.

Meta is introducing a central hub for account support on Facebook and Instagram that is designed to make help faster and easier to find in the event of being hacked or locked out, or when needing guidance on settings and safety.

The hub will bring together reporting tools, recovery options, and AI-powered answers in one place on iOS and Android devices. On Facebook, Meta is also testing out an AI support assistant on Facebook intended to deliver instant and personalized help, and they plan to expand this service to other apps as well over time.

Within this new hub, users can report account issues, use AI-powered searches, and access recovery tools without the need to comb through numerous resources. The preview of the AI support assistant on Facebook is intended to guide users through account recovery, profile management and settings updates. Users on other platforms can expect this feature to arrive on Instagram and other apps soon as well.

The goal of the new feature is to prioritize accessible support that is always available. Meta acknowledges that their support on these matters has not always met expectations, and with this latest announcement they express their commitment to investing in an improvement on these kinds of user services.

Thanks to the assistance of AI, Meta highlights security improvements that have taken place across their platforms over the past year. These improvements include a more than 30% decrease of new account hacks on Facebook and Instagram as well as a more than 30% increase in hacked account recovery.

New AI systems have supported these trends by blocking suspicious logins, flagging compromised accounts, and distinguishing legitimate users from hackers in real time.

If a user loses access to their account, they will now see recovery options at the right time while also receiving improved email and SMS alerts about risky activity. There is new and enhanced recognition of trusted devices and familiar locations, and a selfie video is now optional to verify users’ identity when needed. Other built-in safeguards include Security Checkup, two-factor authentication, and passkeys on Facebook and Messenger.





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Florida military installations to divvy up nearly $1B in federal funding act

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10 military installations in the Sunshine State will get a cut of the funding approved by Congress.

U.S. Sen. Ashley Moody is touting approval by Congress of the National Defense Authorization Act (NDAA), which will bring nearly a billion dollars in funding for several military installations in Florida.

The measure passed along bipartisan lines in the Senate and covers defense funding for the next fiscal year. It authorizes about $900 billion in total for defense spending across the U.S. The House signed off on the measure last week.

The act earmarks about $851 million for Florida installations. It will also fund expanded shipbuilding and prioritize development of the “Golden Dome” missile defense system.

“The passage of this year’s NDAA is a victory for the strengthening of our national security and Florida’s military bases. It is vital for the protection of our great nation that our military has the resources needed to deter evil and stay mission ready. Sadly, just this week we lost two National Guardsmen and an interpreter far too soon at the hands of an apparent ISIS attack in Syria. My heart breaks for their families’ unimaginable loss. It is a stark reminder that we must continue our efforts to secure peace through a robust national defense,” Moody said in a news release Wednesday.

“Florida is proud to be the home of three combatant commands, including SOUTHCOM, CENTCOM and SOCOM, as well as 21 military installations which all play a highly important role in the United States’ military strategy. I will always fight for their interests, because a strong military is essential for a strong nation.”

Ten different military installations in Florida will get a partial cut of the funding including, Cape Canaveral Space Force Station, Eglin Air Force Base, Homestead Air Reserve Base, Hurlburt Field, MacDill Air Force Base, Marine Corps Support Facility Blount Island, Naval Air Station Key West, Naval Air Station Pensacola, Naval Air Station Whiting Field and Tyndall Air Force Base.

Florida is home to more than 90,000 active military personnel in the state, and about 1.5 million military veterans reside here.



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New College Foundation announces $1M gift for ‘Socratic Stage’ program

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The New College Foundation has announced a $1 million donation from Dr. Michael C. and Ling Z. Markovitz to establish a new campus program centered on debate, classical learning and public discourse.

The donation, made directly to the New College Foundation, will help the college establish the Markovitz Socratic Stage, a signature forum dedicated to revitalizing civil discourse, classical learning and the free exchange of ideas on campus.

“We believe deeply in the power of ideas — and the courage it takes to explore them openly,” Michael said in a statement. “New College is leading a movement to bring back real dialogue, real debate, and real education. We are honored to support this mission and help build a program where students learn to think for themselves, speak with conviction, and engage with the world in meaningful ways.”

The donation will support a series of debates, lectures and discussion-based events meant to bring together students, faculty, visiting scholars and community members for debates, dialogues, books discussions, lecture series, public forums, intellectual events open to the community, and student-centered opportunities.

The program will be integrated into New College’s Logos/Techne curriculum and is expected to launch as a recurring campus initiative open to the public.

College President Richard Corcoran called the gift a “defining moment” for the institution, saying it aligns with New College’s emphasis on classical education and intellectual freedom.

“Michael and Ling Markovitz have made a profound and visionary commitment to New College,” he said. “Their gift strengthens our mission to revive rigorous classical education and restore the humanities as a force for intellectual freedom. The Markovitz Socratic Stage will impact generations of students by giving them a place to think deeply, debate boldly, and seek truth fearlessly.”



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Last Call for 12.17.25 – A prime-time read of what’s going down in Florida

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Last Call – A prime-time read of what’s going down in Florida politics.

First Shot

U.S. Rep. Byron Donalds’ bid for Governor is expanding its coalition network with the launch of a Faith Leaders Coalition.

The coalition includes clergy members, faith-based nonprofit leaders, and community figures who organize worship, volunteer efforts, and religious outreach across the state. Campaign officials said 65 Florida faith leaders have already signed on, with plans for weekly prayer calls led by rotating members of the group.

“God calls us to pray for our leaders. This is not about politics,” said Pastor Jearlyn Dennie, founder of She Leads Florida. “It is about standing in the gap and covering Byron Donalds’ leadership in prayer as we seek God’s best for our state of Florida.”

Another supporter, Anthony Verdugo, founder of the Florida Christian Family Coalition, framed the effort as both spiritual and civic.

“We are called to pray for our leaders, and Congressman Byron Donalds is a fearless leader who shares our values and needs our prayers,” Verdugo said. “In order for Florida to continue succeeding, common sense values of faith, family, and freedom must be reflected at the highest levels of state government in order to serve the public good.”

Verdugo added that policy decisions affect communities statewide, including houses of worship, and said the coalition exists “to lift up Florida in prayer and support for a leader who shares and practices our values.”

The Faith Leaders Coalition follows the campaign’s earlier rollout of a Veterans for Byron Coalition, which is co-chaired by elected officials who served in the Army, Navy, Air Force, Marines, Coast Guard, and Navy JAG.

Donalds’ campaign has emphasized its momentum in both fundraising and endorsements.

He has secured backing from President Donald Trump, Elon Musk, a majority of the Florida House Republican Caucus, multiple Sheriffs, 17 members of Florida’s congressional delegation, U.S. House Leadership, and conservative leaders at the state and national levels.

Evening Reads

—“Donald Trump taps Yale doctor who pushed unproven COVID treatment to lead U.S. cancer effort” via Ariana Eunjung Cha of The Washington Post

—”Trump dangles cash payments to buoy voters’ views of the economy” via Tony Romm and Andrew Duehren of The New York Times

—“Trump is already lining up his 2026 fall guy” via Chris Cillizza of So What

—”Frustrated GOP centrists back ACA vote, siding with House Democrats” via Siobhan Hughes of The Wall Street Journal

—“Congressional seats, even the safe ones, don’t come cheap” via Emily Goodin of Open Secrets

—“The DOJ’s messy effort to prosecute George Soros” via Tessa Stuart of Rolling Stone

—”The 2,000-year-old debate that reveals AI’s biggest problem” via Sigal Samuel of Vox

—”DEI died this year. Maybe it was supposed to” via Jason Parham of WIRED

—”Poll: Jerry Demings, David Jolly are tied, but concerns remain about nominating another former Republican” via Jacob Ogles of Florida Politics

—”Trackers, AI translators, pepper spray: Cabinet approves cops’ immigration requests” via Liv Caputo of the Florida Phoenix

Quote of the Day

“Almost every local government we have reviewed … has shown zero fiscal restraint.”

— CFO Blaise Ingoglia, introducing his priority legislation for the 2026 Session.

Put it on the Tab

Look to your left, then look to your right. If you see one of these people at your happy hour haunt, flag down the bartender and put one of these on your tab. Recipes included, just in case the Cocktail Codex fell into the well.

Send a Spyglass to the University of Florida’s new committee charged with conducting a national search for the school’s next leader.

The Democratic Primary for Governor remains neck-and-neck, but the spread changes once respondents are given a Déjà Vu.

Bob Buckhorn gets a Next Chapter for his mayoral campaign’s focus on growth and infrastructure.

Breakthrough Insights

Tune In

USF concludes season with unusual bowl game scenario

The USF team that beat Florida and spent time in the polls will conclude the season in the Cure Bowl against Old Dominion, but with some key pieces missing (5 p.m. ET, ESPN).

Neither head coach Alex Golesh nor quarterback Byrum Brown will serve in the roles they manned during the season. Golesh took the head coaching job at Auburn and will not coach the Bulls in the game. Brown is sitting out the game and will instead serve as a coach for the team. After discussions with new Bulls coach Brian Hartline, Brown agreed it was best to sit out the game. He is likely to enter the transfer portal and seek a new start elsewhere.

On the other side, Old Dominion quarterback Colton Joseph also will not play. He announced his intentions to transfer when the portal opens on Jan. 2.

The game is a microcosm of some of the problems with college football. The diminishing importance of bowl games outside the College Football Playoff and the increased portability of players via the transfer portal make the postseason a different animal than it was in the past. 

In any event, the game presents an opportunity for both teams to pursue a 10-win season. USF has not won double-digit games since 2017, while Old Dominion has only one such season in program history, 2016.

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Last Call is published by Peter Schorsch, assembled and edited by Phil Ammann and Drew Wilson, with contributions from the staff of Florida Politics.



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