While at least half the U.S. is “buckling up” for the incoming administration that promises some radical changes to society and the economy, major luxury retailers start the new year redefining their existence.
Despite the potential for the Biden administration’s staunch anti-trust position—proof of that was seen in the now-defunct Tapestry and Capri Holdings merger—Saks Global completed its acquisition of Neiman Marcus Group (NMG) for $2.7 billion, thus adding Neiman Marcus and Bergdorf Goodman to its Saks Fifth Avenue and Saks Off Fifth properties.
Nordstrom achieved its goal of going private, agreeing to a buyout valued at $6.25 billion from the Nordstrom family and Mexican retailer El Puerto de Liverpool.
These deals happen when the industry at large feels an unpredictable future, according to a recent McKinsey Executive Survey. While 20 percent feel the space will improve, 41 percent expect it to remain the same, and 39 percent expect a further decline. The majority cited diminished consumer confidence as a concern in 2025, geopolitical instability, and economic irresolution. On the upside, inflation isn’t on the list of top worries as interest rates stabilize. Beefing up in-store experiences to include a well-trained staff to assist shoppers and recognizing the oft-overlooked Silver Generation over-50 customers whose pocketbooks have plenty of discretionary funds. FashionNetwork.com spoke with several fashion industry figures about how these two significant deals may shape luxury department stores. Gary Wassner, CEO of Hilldun Corporation, a premier factoring and finance company, who has worked with businesses such as Tommy Hilfiger, Betsey Johnson, Marc Jacobs, Alexander Wang, A.L.C., Golden Goose and Amiri, among others, notes the moves signal much-needed change. For one, it means decision-making free of shareholders’ opinions being public demands
“There are changes they should or would have made over the past few years but were impacted by the market. Being scrutinized by the shareholders made it difficult to institute new policies, increase marketing spending, close underperforming stores, and perhaps see a lower EBITDA or ‘earnings before interest, taxes, depreciation, and amortization’ over the short term while doing so,” Wassner told FashionNetwork.com.
“Once private again, they can do what they feel is needed without having the public market looking over them. The Nordstrom family is among the best and brightest in the industry. I trust that we will start seeing an invigorated retail presence, innovations, and changes that have been stalled and stifled.”
Wassner feels that acquiring NMG will give Saks global dominance in the luxury retail sector, potentially resulting in fewer leased luxury spaces inside multi-brand department stores.
“Major European conglomerates dictate policy to them by their dominance in the luxury space. With luxury sales dropping and the consumers’ disenchantment with the out-of-proportion rising product prices, I’m hoping that Saks Global can regain its negotiating power,” Wassner said. “Leased departments by LVMH and Kering are great for those companies, but they change the consumer’s experience when they shop at Saks. Leased shops employ their sales teams to further the brand they work for, not the image or shopping experience at Saks. The margin Saks and Neiman’s earn from leased departments is lower than from wholesale purchases of brands’ products. With this merger, if brands want to be represented in the U.S.—still the largest market for designer and luxury sales—they will have to behave nicely in this transformed playground,” he continued. Similar to the trend of magazine job-hubbing, the merger will also decrease the executive headcount. Saks Global CEO Mark Metric will assume NMG’s CEO Geoffroy van Raemdonck‘s duties as he and other senior NMG executives have left the company. Darcy Penick, president, Bergdorf Goodman; head of product & technology Neiman Marcus Group, has left, and Saks’ chief merchandising officer Tracy Margolies will replace her. EVP chief communications officer Tiffin Jernstedt has also left. A social media post by Jernstedt indicated she had fulfilled the Neiman Marcus image gloss-up prior to the sale. “They will find efficiencies in many areas by consolidating operations. Logistics and fulfillment are prime examples of benefits from merging,” Wassner said, adding, “I hope the buying teams remain separate and distinct. One thing retail does not need more of is homogenization. Neiman’s and Bergdorf represent the pinnacle of U.S. luxury and have successfully done this under van Raemdonck’s leadership. I’m hoping the consumer won’t be harmed but benefit from better merchandising, less competition between the two entities, more diversity of products and brands, thoughtful and organized sales cadences, and a better consumer experience. I’ve supported Saks throughout this transitional period because I believe in their management and ability to create something special for the customer and the industry.”
Hilldun provided credit guarantees to its clients to continue shipping to Saks and noted that they received regular payments from Saks during the acquisition period. (This has not been the case with all Saks vendors and also not uncommon in such deals.)
Albert Varkki—a retail and shopping expert and the co-founder of Estonian luxury leather goods brand Von Baer—views the U.S. retail climate from an objective point-of-view and sees these particular moves as reflective of an industry at a crossroads as they adapt to changing consumer behavior.
“These changes signal a strategic shift toward more streamlined luxury ecosystems. The Saks-Neiman Marcus merger allows for shared inventory management and e-commerce infrastructure to be leveraged for competitive positioning with platforms like Farfetch. Nordstrom’s privatization might free it to pursue experimental, long-term plays unfettered by shareholder pressures and instead invest in experiential retail or very localized inventories,” Varkki told FashionNetwork.com.
“On the other hand, these changes highlight the challenges of conventional retail, with high operational costs and the inevitable requirement to differentiate from giant retailers like Amazon or Walmart. This not just indicates a struggling sector but one that is reimagining what is needed for the future, where exclusivity, personalization, and simplicity of omnichannel experiences define success. It is more about transformation in a sector that must innovate to retain reliance and less about survival,” he added.
Jeanel Alvarado—a Canadian marketing and retail strategist and founder of RetailBoss.com—shared her perspective on the Nordstrom deal with FashionNetwork.com.
“Nordstrom has lost direction over the years and has continued to prioritize its Nordstrom Rack arm, which has, in a sense, cannibalized its own Nordstrom brand. I hope the change in ownership gives Nordstrom more control over the brand’s direction and brings it back to its original heritage and roots,” she said.
The brand closed all of its Nordstrom and Nordstrom Rack stores in Canada in 2023.
How it unfolds for retail will be interesting to watch in 2025. These changes could be a resuscitating heartbeat or the final give-it-all-you’ve-got. Considering Macy’s started the year announcing the closures of key stores, it’s not off to a great start.
German retail sales rose in 2024, but growth should be more modest this year due to the high level of uncertainty, according to retail association HDE.
Last year, retail sales rose 1.1% compared to the previous year in inflation-adjusted terms, official data showed on Friday. The HDE forecasts 0.5% growth in real terms this year.
“Consumption and the retail sector in Germany will not really gain momentum in 2025 either,” said HDE managing director Stefan Genth. “There is simply too much uncertainty,” he said. “Wars, high energy costs and overall economic stagnation are a toxic cocktail for consumption.”
In nominal terms, retail sales rose by 2.5% in 2024 and are expected to grow by 2.0% in 2025, according to HDE’s forecast.
The latest HDE survey with 700 retailers shows that 22% of respondents expect sales to increase this year, while almost half of them expect results to be below the previous year’s level.
In December, retail sales fell by 1.6% compared with the previous month, official data showed. Analysts had predicted a 0.2% increase.
Many big names in UK retail had a good Christmas season — despite the sector being generally sluggish — but it seems John Lewis Partnership (JLP) may not have been one of them.
The retailer — which operates its eponymous department stores and webstore, plus Waitrose supermarkets — has missed its profit target after a disappointing festive season.
It hasn’t shared any info officially but internal documents seen by The Telegraph suggest bad news to come when it does release its results.
Those internal documents have only been shared with staff so far with the company saying that sales have fallen short of expectations and it’s unlikely to achieve its hoped-for £131 million full-year profit.
The company is said to have blamed “lower consumer confidence and weaker than expected market confidence” for the sales miss in the month to 21 December, although also the fact that key trading days fell outside the period.
Sales targets were missed at both of the firm’s chains, although the newspaper said it still claimed it outperformed rivals and staff should be “proud of our performance”.
It will be interesting therefore to see exactly what its figures were as a number of rivals have actually reported a good Christmas. If its stores have beaten other supermarkets and chains like M&S, perhaps its targets were too ambitious in the first place.
We won’t know for a while, but we do know that with M&S resurgent, JLP’s supermarkets and department stores have lost some of their lustre as the destination of choice for Britain’s middle classes.
So what were the firm’s benchmarks? Back in September it had said it was seeing strong demand and expected a significant rise in profits for the year to January. The prior year’s pre-tax profit had been £56 million and the year before that it made a loss.
It had also talked about its turnaround efforts paying off and that it was seeing a “considerable improvement” in performance, with the John Lewis chain in particular expected to benefit from a buoyant second half.
Christian Dior Couture announced on Friday that Kim Jones, its Dior Homme artistic director, is leaving the post after seven years.
It’s been rumoured for some time that he would exit the label but it’s not yet known what his next step will be.
Jones has been widely praised for his work at Dior with his latest men’s collection shown this month being hailed as a success.
He’s been a key creative at LVMH having also designed its Fendi women’s collections. And he helmed Louis Vuitton’s menswear before he joined Dior.
The company said it “wishes to express its deepest gratitude” to the designer “who has accelerated the development of Men’s collections internationally and has greatly contributed to the worldwide influence of the House by creating an inspiring wardrobe that is both classic and contemporary, and connected to some artists of our time”.
And Delphine Arnault, who’s chairman and CEO of Christian Dior Couture,added: “I am extremely grateful for the remarkable work done by Kim Jones, his studio, and the ateliers. With all his talent and creativity, he has constantly reinterpreted the House’s heritage with genuine freedom of tone and surprising, highly desirable artistic collaborations.”
Jones meanwhile called it a “true honour to have been able to create my collections within the House of Dior, a symbol of absolute excellence. I express my deep gratitude to my studio and the ateliers who have accompanied me on this wonderful journey. They have brought my creations to life. I would also like to take this opportunity to thank the artists and friends I have met through my collaborations. Lastly, I feel sincere gratitude towards Bernard and Delphine Arnault, who have given me their full support.”